Hotel dengan balcony di Toronto

Very comfortable and housekeeping is very good. The down stair LANO restaurant is the best place to have a cup of coffee, there are all kind and nice waitresses and waiters. The TOCA restaurant offers the best breakfast options in everyday. It’s a great 8days staying memory.

The room is spacious and very clean. The location is very convenient and near to union station. The neighborhood is safe and peaceful. I recommend this accommodation and probably choose this location again if ever have a chance to visit Toronto again.

Our newly renovated superior king room is spacious, clean, quiet and I could sleep very well as the mattress and pillows are good quality. Breakfast is good and the restaurant staff service excellent. The hotel is located in the heart of downtown and major attractions and eateries are within 1 to 2 km walk. Near all the public transport hub like subway, streetcar and buses. Highly recommend to stay at Novatel Toronto Centre if you visit Toronto.

Requested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.

多輪多w服務可以比悉尼墨爾本好 有中文前台 入住也很快 一點多就可以了！一到酒店很遠拿行李得就跑來幫忙拿了很積極 這個比其他海外酒店好！但是房間裝修開放式浴室 插座不行 送牙刷很慢一晚上都沒人送 沒泳池 酒店窗户應該再擦一擦 無法打開的窗户 早餐做的挺精緻的 ！規模大小和悉尼墨爾本的w mini版 但在國外w酒店已經算新的 其他酒店太舊 還是可以選擇的

Ideal location for any downtown Toronto activity week with family or friends, 15 min walk to core downtown. 2 bed rooms one does not have a window but perfect for a peaceful sleep. View from the 37th floor of the downtown core and CN tower.

Clean room. Simple, easy to understand process. Perfect location for those visiting for sports event, or need Union Station access.

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

房間乾淨整潔 明亮舒適 設施齊全，窗外就是yonge街，對面就是超市，非常滿意。入住衹要按照房東的指引還是比較順利的。有地下車庫，出門旁邊就是地鐵，不管是自駕遊還是自由行都非常方便！

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.