Hotel berhampiran Public Garden #2 حديقة عامة, Muscat

مكان ممتاز تتوفر مواقف سفلية وإفطار لذيذ ورائع غرف مريحة وخدمة مميزة وسعر ممتاز أقمت في الفندق ثلاث مرات واخر مرة حجزت بوجبة الغداء التي لم اتوقع روعتها وجودة الخدمه التي تم تقديمها لي أنصح بالاقامة فيه وهو قريب من مركز المدينة وقريب جداً من جراند مول وافنيوز

I spend 4 nights in this hotel in the center of a capital city. There are exchanges, shops (with Omani typical sweets for example) and restaurants around the hotel. You will have nice view - you can see a Grand Sultan Mosque (especially at night). There is a terrace on the top of the hotel with a swimming pool. Hotel is really beautiful with nice interior. Rooms are clean, big and with nice furniture (like in a fairytale about princess Scheherazade). Hotel staff is very kind and professional. There is no problem they can´t solve. They can speak english very well. Food is delicious, continental breakfast and dinner a la card. I can highly recommend this hotel :)

Brilliant staff starting from reception to kitchen staff, room cleaners. The only thing hotel didn't have is day trip excursions for tourists. Would definitely go back to this hotel.

كانت زيارة طيبة والمكان ممتاز جدا وروعة مناسبة للعائلة الخدمة ممتازة و موظفوا الخدمة جدا متعاونين . نظافة المكان ممتاز ومائدة الطعام مرتبة و متنوعة ولذيذة المطعم واسع ومرتب تنظيم طاولة الطعام علي حسب الرغبة ومتوفره هذه الخدمة معهم . موقع الفندق سهل الوصول

تأكد من غرفتك قبل استلامها قد تكون تجربتي سيئة مع هذا الفندق وممكن أن تكون جيدة للأخرين عموما أنا مسافر دائم وقمت بارتياد العديد من الفنادق في تقيمي الفندق ** فقط حتى الغرفة لم يقوموا بتنظيفها في اليوم الثاني لا أعلم هل هو سوء حظ أم سياسة الفندق الخضراء ؟؟

Chammod pool attendant welcomed as with warm regard and assisted with anything we need,in the gym amazing gentleman called Muhamed , he was always there anytime we needed something. Very professional. Amazing experience can’t wait to come back.

We enjoyed our stay. The hotel is fresh and clean and the staff pleasant and very helpful. We had some minor hiccups in the room which were attended to politely and swiftly. It is possible to walk to shops and the beach but not convenient. Like most of Muscat, a car is really necessary to make the most of the visit

This is nothing short of an amazing hotel and definitely worth five stars. The room was very clean, spacious and had an amazing view over the pool area and ocean. The bed was very comfortable and the bathroom had everything you'd need, including a combined shower and bathtub. There was also sufficient storage space and a built-in safe that easily fitted my 15” laptop. The breakfast buffet was awesome. A huge variety of delicious food items, eggs cooked to order, fresh juices, different types of fresh bread, all sorts of hot items, cereals, and freshly grounded speciality coffees. Plus more! It was also a true treat to sit at the poolside, while enjoying this breakfast. It made for a wonderful start of the day. Unlike many other hotels, the in-house restaurants were really good too. We tried the Italian restaurant and the Duke pub/restaurant. It was really nice to sit outside, overlooking the bay and to see the sun setting. The location of the hotel makes for breathtaking views. It is on a cliff at the end of a bay, overlooking the bay and the city of Muscat. The one thing I want to point out is that there is nothing else nearby. The hotel is in a residential area and if you'd like to go to a different restaurant, you'd need to take a taxi. Not a big deal and the hotel provides about everything you'd need, but it is something to keep in mind. Last, but certainly not least, the staff at this hotel was so super friendly and helpful. They really know what hospitality means! This is also across the board. From the reception, to the house keeping, and the breakfast staff. As well as the restaurant staff. A special recognition goes to Deepika at the front desk. She clearly remembered we'd asked something about the Duke bar and the next day she gave me an update. She was also very helpful when I had to handle some documents. A great example of excellent customer service.

When I came after midnight (it was already Monday 27.03.2023) there were 3 men at the reception. All kind and helpful. One kindly accompanied me to the room. I'd assume he was a trainee. There was some noise at night that woke me up at night. Not sure where it was coming from, but probably from the corridor. I'd expect 4* hotel to be kind of sound proof like other hotels of that range are. When I was checking out at 7 AM the same day, I politely left the key card at the reception and greeted the receptionist, but he didn't seem to be interested in my presence. There was a grumpy and brusque receptionist at that time (short, well-groomed man). Such people shouldn't work in hospitality! In addition, when I was leaving the reception, he sighed deeply and out loud.. Such a frustrated person.. Breakfast was below the average for 4* hotels.

Very good service with very kind staff at reception