MPM Astoria Hotel - Ultra All Inclusive

The hotel is terrible.. Starting with the accommodation.. If you arrive at the hotel before 14.00, the wristband will be put on only after 14.00 so that you will not get any food until dinner.. The cleanliness is tragic.. The rooms are terrible, there is not even a teapot.. The bathroom is terrible.. Food and drinks - the catastrophe is even worse.. A restaurant-canteen that serves cold food, because it has nowhere to put the equipment to keep the food from getting cold.. The beach is private, but.. the sunbeds are 100 meters from the sea and plastic ones, on which it is impossible to lie down.. There is no territory at all.. Max 2 stars, bypass this Russian holiday legacy

We returned to this hotel, because we had such a good time the first time but it was much different this time, and not in a good way. We checked in at 13.52hrs, 8 minutes before we officially could. They gave us the room key and asked us to return to get our All Inclusive band after 2pm. Fair enough, if not a little jobsworthy. So we returned at just after 2pm and there was a queue. And so we waited for almost 25 minutes, got to the front and the receptionist asked if we could return in 10 minutes? I said no, so she relented and gave us our AI band which took less than 30 seconds. I KNOW its really petty but I was so bemused as to what the issue was! But it left a slightly sour taste. The food is ok, and you wont go hungry. But again, a marked deterioration in the food from last time. Especially the puddings, they dont put out enough serving spoons so they call get clogged up with cake, and it all becomes one big mess. And the puddings were my fave last time! I love how they lock the pool door overnight so you simply can't reserve beds with towels in the early hours, so no 3am bed patrol And they open the door at 9am and there's a relaxed feel as you all enter the pool area and take a bed. If you leave it much later than 10am then you have no chance of getting a bed until later in the day. Over all the drink quality is pretty poor. The soft drinks are incredibly sugary, and it isn't a nice taste. The beer is watered down as you can drink 150 and still stand up. The staff are pretty grumpy and dont engage much which is a shame. I got told off on day 1 for standing at the wrong end of the round pool bar, which didnt please me much! The private beach area is brilliant and the beach bar is a massive plus ( and another reason why we returned here) It's less than a 2 min walk from the hotel and the beach is lovely. Two older lifts which dont hold many and are slow, not too bad for us but would possibly be a nightmare in the height of the season. And the dining area gets rammed quite quickly and lack of seating is evident. Hotel is in a great location smack bang in the middle of everything All in all, its not too bad. Just not as good as it once was in my opinion. As long as you dont expect too much you'll probably enjoy your stay.

Good hotel. Tasty food. The beach is close. You can go with children, there is a children's club and animation for them. For adults there is also animation of darts and archery; my wife really enjoyed going to gymnastics. But there are problems with alcohol here, the beer seems to be diluted with water, and strong alcohol is also not of the highest quality. But overall I liked everything.

Nice hotel, delicious food, clean rooms and very kind staff. I am most fascinated by the animators, who made our vacation unforgettable. Every day there were morning and afternoon games in which I joined with interest. The animator Yoni was incredibly kind, responsive and always in a good mood - the best animator! Thanks for the wonderful vacation and great attitude, Yoni!

I will start with the positives... the room is spotless, the cleaners do and excellent job, rooms done daily, free bottles of water, shampoo shower gel daily. I'm not a fussy eater so food was edible.. temperature of stuff like fries and pizza are stone cold however I did notice a microwave in dinner hall to heat your food up. Drinks? I'm not a massive drinker but I've samples a few drinks and they are not good. I found the only thing that wasn't so bad was the rose wine. Negatives,,, 99% of the staff don't speak English, this might make something to do with the fact that 99% of the guests here are either Romanian or Bulgarian. This time of year it is absolutely freezing at nights so bring a jacket or two, for some reason they kept all patio doors open in dining hall open during all meal times. Literally folk are sitting with winter jackets on and eating their dinner. I'm trying hard to not slate this place as it is very clean but for the money you pay and it states ULTRA ALL INCLUSIVE... their is absolutely nothing ULTRA about it. Personally I think all hotels in this resort are the same so it doesn't matter if you pay £200 or £800... you will get the same anywhere in sunnybeach so bare this in mind when choosing accommodation.

The staff in this hotel are disgusting toward British tourist it’s unbelievably dangerous behaviour. The men like to hit women for absolutely no reason leaving them black and blue. It seems like they’re anti British can’t even bring to words how bad. Please avoid if you’re British and a Women!!!!!!

I loved everything about this hotel. There are two big pools with a great outdoor pool bar. The barmans were polițe and the food from the restaurant was delicious. We became good friends with the animațion team. Talking with them was funny and relaxing time. We played different games and laughed a lot. Thank You Pepy and Kali ❤️❤️❤️

Perfect!! Food, drinks, fun, staff Very good. Without mistake. Great animation by the pool, it is really close to the beach. Rooms are clean and i would definitely come Back in the future. Really enjoyed it.

Fantastic hotel! I l loved the clean rooms with enough space and the food in the restaurant and snack bar was also on point. Me and my family had a very good time with the animation team. We were having fun with them every day. Astoria was great