Hotel berhampiran H.M. Luther Antiques, New York

Hotel znajduje się zaledwie jedną przecznicę od Times Square a więc lokalizacja na 5*, jest to mały, pięciopiętrowy budynek nie posiadający windy, pokoje są małe, pokój deluxe trochę większy - w pokoju znajdziemy wygodne łóżko, miejsce na bagaż pod łóżkiem, łazienkę wraz z kosmetykami. W pokoju nie znajdziemy czajnika do kawy/herbaty, jednak w okolicy znajdziemy mnóstwo sklepów, restauracji. Nocowałem jedną noc, a więc było wszystko co mi potrzeba. Polecam!

We get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough. Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC. The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas. The room was very clean and fresh. Beds could use warmer blankets. We found street parking for our car. You really do not need a car here!

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

Die Zimmer sind super sauber, aber leider extrem laut. Sowohl die Fenster sind ungedämmt und undicht, als auch die Zimmertüre. Die vorbeigehenden Menschen oder Duschen/TV aus anderen Zimmern sind so laut als stünden sie im Zimmer selber. Wir haben 7 Nächte wegen der Lautstärke nicht wirklich durchschlafen können. Das Personal wirkt desinteressiert. Die Toilette hat nicht funktioniert und wurde nur nach mehrfacher Nachfrage innerhalb von 12h wieder repariert. Nichtsdestotrotz extrem sauberes und modernes Hotel. Die Lage/Gegend wirkt auf den ersten Blick bedrohlich, wir haben uns aber zu keiner Zeit unsicher gefühlt. Nochmal würden wir aufgrund des Preises und der Lautstärke nicht nochmal buchen. Zur Metro sind es fussläufig ca 9 Minuten. Mit der F Linie kommt man schnell und einfach nach Midtown ohne umzusteigen.

I had an 1 night enjoyable stay. The front desk was very pleasant and got us settled in right away. The elevators go directly to your floor which was nice. The room was clean, and nice decor. The room was small , but i didn't mind. The bed was comfortable and plenty of soft pillows. I really liked the shampoo products that were in the shower. The toilet and the shower were seperated by a sliding door that did not go to the ceiling. You can defineltly hear the person in using the toilet. The shower had a tinted glass, but the the body silluette could be seen for sure. I was with my husband , so I didnt mind as much with this privacy issue, butI would have preferred a bathroom with a full door to the ceiling. for added privacy. A girl has to leave her private bathroom matters to her guy's.imagination. All in all is was a nice stay... walking distance to everything. Check out was easy and staff was very nice. would surely stay there agian.

Biliknya tidak besar dan kemudahan serta peralatannya agak lama, tetapi agak bersih. Katil juga sangat selesa dan membantu untuk tidur. Ia sangat dekat dengan Status Ferry (percuma, setiap setengah jam sepanjang hari) dan tempat berbayar Patung Liberty/Ellis pulau berlepas. Tarikan berdekatan berada dalam jarak berjalan kaki, termasuk Dewan Persekutuan, Rizab Persekutuan Amerika Syarikat dan Gereja Trinity Ia mengambil masa setengah jam untuk berjalan kaki ke Jambatan Brooklyn dan mengambil gambar di tengah-tengah jambatan. Terdapat Whole Foods Market di Wall Street tidak jauh dari hotel. Selepas membeli makanan, anda boleh makan di restoran di tingkat bawah. Ia mempunyai sup panas, sushi dan makanan Barat harga restoran, cukai dan petua, Nilai yang sangat baik untuk wang.

Had already stayed 3 nights in another room in the same hotel and wanted to stay another night, but couldn't stay in the same room cause it had been booked. This time didn't get the same view, but it wasn't bad all all. The bell man downstairs hold our luggage while we waited to checked in. Will recommend this hotel to anyone that wants to come and visit New York City.

깔끔했어요. 칫솔 놓고와서 걱정했는데 프론트에 얘기하니까 친절하게 주셨습니다. 감사합니다☺️너무 잘 쉬다 가요!

To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!