Hotel terbaik di Niles

🥰I was so happy to stay there. room is wide. bath is new and very clean. very comfort and so quiet. I fully recommend.

I stayed here for one night and it was very different from other hotels. It was super nice and updated. I liked the use of cards for the light fixtures so we are not wasting energy! Good in the morning was like any other hotel breakfast but I did enjoy the options they had out!

離機場蠻近的，也有機場酒店往返的shuttle bus，是和旁邊的Hyatt共用一輛車的，環境還不錯，也是新建的酒店，就是空調貌似開不了，不過我們去的那段時間不是很熱，不開空調也無所謂，如果是夏天去的話還是要考慮一下

Shuttle service was great. Shirley, the driver, was so kind and helpful. If I need any hotel around O’Hare in future, I will most definitely book again.

Staff are helpful and smile all the time, location close with airport and all guest is same condition, to have a clean bed and rest, nothing else and they don’t let you down, check in is fast and quick. Good for this type of traveller

The location is excellent. Restaurants, shops, and public transportation is within a block or two away.

The greatest difficulty was checking in, as the kitchen cupboard was bare. There was no clerk, simply a note with incorrect spelling, which I deciphered and called a clerk from the Holiday Inn Express. He was helpful and explained that the hotel I was at was no longer employed there. The room was fine, but wrestling luggage up the stairs required the strength of Hercules. I managed. There was also no one there the next day, but Geraldine from the next hotel proved very helpful. I even asked her to assist me with dropping off a package at the post office, which hopefully she accomplished. The hotel was absolutely fine, but the service could certainly have been better.

This is the first time our family has had a long-term hotel stay. We are one week in and I couldn’t be more pleased with our experience here! We have a 2-bed, 2-bath suite that very much feels like a home. I wish they had these everywhere we travel. I assume it has been renovated, but the updates were done well, especially the bathrooms. I have interacted with staff members from the front desk, maintenance, and housekeeping, and they have all been exceptional. Any small issue has been quickly taken care of in a kind, friendly manner. The place felt clean upon arrival and housekeeping did a fantastic job making it feel so fresh again on cleaning day. Oh, and everyone has been properly masked. There is a coin laundry, which I would prefer something that takes a card, but it gets the job done. Breakfast is limited, of course, but very well organized. This place is a perfect mix of old-school hospitality with some modern elements. The layout feels like a little village and even the other guests have been very friendly. I’m so, so glad we decided to go with Residence Inn due to location instead of our original Airbnb plan. I would drive even further to stay here. With the popularity of Airbnb, Marriott should really consider investing even more in this hotel model!

It's fine for where and what it is. Unfortunately I waited forever at the airport for the shuttle and it never came so I had to hop on a neighboring hotel's shuttle and then walk over. BECAUSE I GUESS THE SHUTTLE DRIVER NEEDED HIS AFTERNOON NAP.

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.