Pengguna Tetamu
5 Februari 2024
This is the first 5-star hotel in Madagascar and marks a significant milestone in the country's tourism industry. This Resort is located at the very north part of Nosy Be. The journey from the port and the center of the island takes about 1 hour, while from the airport, it takes less than 30 minutes. “Welcome to paradise”, the hotel’s motto, gives you a very good idea of what awaits you. Upon arrival, we were greeted by the very friendly staff and Antonio, the hotel’s manager. The check-in process was very smooth, after a much-needed Espresso (offered from the director) we were accompanied to our room. The room was spacious, restroom and shower were separated, and this is not always given even in other 5-stars hotels. There was a terrace overlooking the internal garden. Check our video on YouTube - @travelwithpassionandstyle for more informations. They are very attentive to sustainability; this can get a bit borderline when you discover that there are no bathrobes, and no body lotion is provided. Plastic is almost inexistant, they use dispensers for soap, shower gel, conditioner, and shampoo. Glass and paper are used wisely in the room. We were not able to find any pillow-menu though, this is again, a bit borderline considering the hotel’s class. The room’s door is not very soundproof, in the night and early morning, you can hear music and voices from the aisle. The main pool bar is where you can have a snack or Aperitif, nothing crazy to be fully honest. The buffet-style offers you a limited choice between tea/coffee with cookies and some fruits or pizza/small sandwiches. More than once, it happened that the bar buffet was empty well before the Aperitif closing time. This issue does not arise with the main buffet restaurant. The food is always available, and the choice is above average. Quality is also good. We found it a bit strange that, officially, there are no gluten-free options or milk alternatives. Bread has different shapes but essentially, it’s the same white flour bread. No soy, coconut, or plant-based milk available. Even no lactose-free option, apparently even upon request you can’t have it. The variety of the buffet is good, bear in mind there are practically zero restaurants outside the hotel, hence you will most probably eat at the hotel every day. We received a free soft-all-inclusive upgrade upon arrival, you get a bracelet, and all meals and snacks are included. Make sure to read what’s included and what’s not, espresso and cappuccino for instance, are not included even at breakfast. There’s no dress code in the entire establishment, this is again a bit odd, and things can definitely go out of control. Shirtless people wearing flip-flops happened multiple times at lunch time. We fully understand that without a dress code you can pretty much wear (or not) whatever you like, but shirtless does not belong to a restaurant. One of the highlights of this hotel is the gym, which is available free of charge. The added bonus of h
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