Canopy by Hilton Osaka Umeda

Ulasan Canopy by Hilton Osaka Umeda

Canopy by Hilton Osaka Umeda

St Kita Ofuka West District, in the area for, Kita Ward, Osaka City, Osaka Prefecture, 5300011, JapanLihat Butiran Hotel
Canopy by Hilton Osaka Umeda
Canopy by Hilton Osaka UmedaCanopy by Hilton Osaka UmedaCanopy by Hilton Osaka Umeda
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Ulasan Tetamu

4.6/5
Hebat
66 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(66)
Ulasan positif(63)
Ulasan dengan gambar/video(23)
Kakitangan yang mesra(19)
Bilik yang hebat(17)
Kemudahan yang bagus(9)
Lokasi yang strategik(9)
Sarapan pagi yang lazat(7)
Reka bentuk yang hebat(6)
Pemandangan baik(6)
Dekat dengan tempat membeli-belah(6)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Katil Saiz King-Boleh Diakses
Menginap pada Jan 2025
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Feb 2025
Hotel is newly built and connected to Osaka Front / Intercontinental Hotel, such a good location with good value for money! Staffs are attentive and friendly. Room is big and modern too.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for staying at Canopy by Hilton Osaka Umeda and writing us a valuable feedback.It's great to know that you found our staff attentive and friendly, as we strive to provide excellent service to all our guests. We're also pleased that you appreciated the spacious and modern room. We hope to welcome you back for another enjoyable stay in the future!
Pengguna Tetamu
King Canopy Room
Menginap pada Dis 2024
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
Hilton’s Canopy is their offering, similar to Marriott’s W hotel chain. Newly built, it is located next to the Grand Front in Osaka. Can be difficult to find upon arrival at Osaka Station, but with a little patience, you will be rewarded as it can be a sanctuary away from the crowds.
Terjemah
Jawapan daripada Pihak Penginapan: We are delighted you chose Canopy by Hilton Osaka Umeda for the first time!We look forward to welcoming you back to our hotel in the not so distant future.
Pengguna Tetamu
Bilik kembar premium
Menginap pada Dis 2024
Melancong bersama rakan
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Jan 2025
Very new hotel, location, service, and hotel breakfast was excellent. Need to wait for map to improve uber and taxi don’t know where to drop off
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for staying with us and sharing your experience.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We hope to have an opportunity to serve you again on your next trip to Osaka.
Abdulla
King Canopy Room
Menginap pada Nov 2024
Melancong bersama rakan
12 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Dis 2024
Very good and new hotel but difficult to find the entrance from the road if coming by taxi or car. otherwise excellent in other aspects!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about the quality of our hotel.Regarding the difficulty in finding the entrance from the road, we understand this can be frustrating. We will look into ways to improve the signage and visibility of our entrance to make it easier for guests arriving by taxi or car. Your feedback is valuable, and we will use it to enhance the experience for future visitors.We strive to provide a comfortable and memorable stay for all our guests, and it is gratifying to know we succeeded in that regard.Thank you again for your review. We hope to have the opportunity to welcome you back soon.
Nick 尼可
Twin Room With Premium View
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Dis 2024
And, my room number 1905 ; I have left a pink [external mobile battery] can you help shipping back to Taiwan  19F., No.1351 Zhongzheng Rd., Taoyuan City, Taoyuan county., Taiwan Name: Nick Chien Number: +886920605333
Terjemah
Pengguna Tetamu
King Canopy Room
Menginap pada Okt 2024
Solo
5 ulasan
4.5/5
Hebat
Disiarkan pada 14 Jan 2025
Good location, though a bit off from the main Umeda shopping / dining area, but it is a brand new hotel, so you cannot expected it be in the prime location in the developed Umeda area. Very big and spacious room, in terms of hotel room size in Japan in general. Heating is a bit too strong in the room, so you may feel quite dry in the room. The stairs connecting the main entrance to the roadside and the mall of the hotel is a problem to those travellers with big suitcase, it is not easy to locate the elevators. Minor errors here or there but still a great choice if you would like to stay at Umeda area.
Terjemah
Jawapan daripada Pihak Penginapan: We are honored that you chose the Canopy by Hilton Osaka Umeda amongst the many hotels in Osaka.We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations.We will continue to work hard to improve our service and look forward to welcome you back again soon.
Pengguna Tetamu
Suite Katil King dengan Kanopi Sudut
Menginap pada Nov 2024
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Feb 2025
The hotel is new, well-kept, friendly staff, and the room has a wonderful view of the city.
Terjemah
Jawapan daripada Pihak Penginapan: We are honored that you chose the Canopy by Hilton Osaka Umeda amongst the many hotels in Osaka.We're thrilled to hear that you enjoyed your stay with us. Our team works hard to maintain a welcoming atmosphere, and it's great to know that you appreciated the friendly service. We're also glad you loved the view from your room! We hope to welcome you back soon for another wonderful experience.
Pengguna Tetamu
Bilik kembar premium
Menginap pada Nov 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jan 2025
One of the best hotels in Osaka. Definitely recommend this hotel. Excellent staffs.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works hard to provide excellent service, and your recommendation means a lot to us. We hope to welcome you back on your next visit to Osaka!
michaelcwman
Bilik kembar premium
Menginap pada Sep 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 1 Nov 2024
Excellent staff service, but location a little far from the shops and biggest issue is the shower is not covered. I shared the room with family member, I don't want them seeing me naked!!! This room design is crazy, that was the most disappointing part for the price I paid (400 USD for one night)
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback with us. We are sorry to hear that our facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.
Pengguna Tetamu
Twin Room With Premium View
Menginap pada Dis 2024
Keluarga
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Feb 2025
we have a pleasant stay
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We are thrilled to hear that you had a pleasant stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!
Pengguna Tetamu
Twin Room With Premium View
Menginap pada Nov 2024
Melancong bersama rakan
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jan 2025
nice place 
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for your kind review.We certainly look forward to welcoming you back to stay with us when you next visit Osaka.
Pengguna Tanpa Nama
King Canopy Room
Menginap pada Feb 2025
Solo
32 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Mac 2025
check in時遇到位帶眼鏡女職員態度很不太友善,就因為佢嘅態度我決定以後都唔會再入住呢間酒店,我覺得佢需要再培訓,而其他員工態度都非常好及Helpful,唯獨是這位職員,酒店位置方便距離地鐵站8分鐘路程,樓下有family Mart及幾間餐廳,另外房間隔音就非常差,因為安排咗相連房給我,在隔籬房入住的人連咳嗽,甚至乎開行李篋的拉鍊聲音亦非常清晰聽見,非常失望,然後外牆玻璃不知道是否因為冷縮熱脹的關係,不停發出巨響的聲音!
Terjemah
Pengguna Tanpa Nama
Suite Katil King dengan Kanopi Sudut
Menginap pada Dis 2024
Bisnes
1 ulasan
3.0/5
Disiarkan pada 6 Feb 2025
衣架上有很重的落灰,自己擦一下也OK。最離譜的是,窗户會發出爆裂聲,酒店給的理由是熱脹冷縮,他們在收集訊息反饋,也就是説知道我的房間會有聲音依然不做事先告知讓我入住了,多少有點欺客的意思,雖然換了房間,換房間的服務人員態度很好,但是這個經歷讓我對這個酒店沒有了任何好感,不會再入住。另外就是入住當天信用卡拉的按金,今天銀行告知還沒有取消,這也是第一次遇到,正常都是退房當天就會取消的,希望能儘快取消,而沒有其他問題才好。
Terjemah
Pengguna Tetamu
Bilik Premium King
Menginap pada Dis 2024
Keluarga
2 ulasan
3.0/5
Disiarkan pada 1 Feb 2025
説實話真的不怎麼樣,我去過日本很乾凈,這次體檢很差,到處是灰,茶几上垃圾也不打掃,我拍了視頻有點長,這個灰好多呀,因為太長,沒辦法發送,所以衹能截圖用圖片
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您分享您的反饋。我們非常重視客人的意見,並對您在我們酒店的體驗感到遺憾。我們會立即與清潔團隊溝通,確保房間的衞生狀況得到改善。您的意見對我們非常重要,我們會努力提升服務質量,確保每位客人都能享受到更好的入住體驗。再次感謝您的反饋,希望未來有機會為您提供更好的服務。
Pengguna Tetamu
Twin Canopy View Room
Menginap pada Nov 2024
Keluarga
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Dis 2024
我在大阪Hilton Canopy酒店度過了非常棒的時光,一切都超出了我的預期。酒店位置非常理想——步行幾分鐘就能到梅田購物區和大阪站。酒店樓下有便利店,小餐館,咖啡店。房間大小適中,適合一家三口入住。看到之前有評論説,洗澡沒有隔擋,其實房間的木質移門是可以拉到底,徹底隔擋洗澡區域的😂。員工們在我住宿期間非常友好且樂於助人。客户服務非常出色,整個團隊讓我感到賓至如歸。特別要感謝前台的Victoria,她竭盡全力確保我和家人的住宿體驗完美無缺。她甚至為我兒子精心繪製了一張詳細的地圖,幫助我們找到附近的一家天婦羅餐廳。整個經歷非常棒,我未來一定會再次選擇這家酒店!
Terjemah
6/7
Jawapan daripada Pihak Penginapan: 感謝您入住大阪梅田嘉悦裏希爾頓酒店並對我們的服務給予如此積極的評價。我們非常高興您和家人都度過了愉快的時光。作為酒店,我們始終致力於為每位賓客營造舒適的住宿體驗。我們注意到您對酒店的地理位置、設施以及員工服務等方面都很滿意,這讓我們感到非常欣慰。您詳細的反饋對我們改善服務質量很有幫助。我們真誠地感謝您的支持與信賴,期待未來有機會再次為您提供優質的住宿體驗。祝您生活愉快,旅途順利!