Hotel berhampiran Sakuragawa Station, Osaka

由難波JR站12号口有電梯上地面，向富永病院一直行，沿車行天橋行约十五分鐘，遠眺右手方向便見到酒店！最近是阪神桵川站2号出口！早上如買了早餐券便要九時前到，最理想八時，女士可用浴場是五点呈九点，男士九点至十一時！浸下浴真的可消除疲勞！最好是十一時才check out, 如乘下午机，剛好可乘南海特急，四十分鐘便到机場，即場買票也可以

Exceptional service - the front desk helped me to arrange taxi to the airport and it was not easy because they were fully booked. The person tried many times and finally found a taxi for us, much to our relief. The front desk is trained to ask all the right questions, staying calm. They also helped to receive my transferred luggage from another hotel. All timely and accurately. It deserved a 6 star for such exceptional service. The hotel ambience has a calming effect as it is dark but lighted on the areas that you need to see. We have no problem even though some people commented on it. Great location Room size is comfortable and considered a fair size, in fact, slightly larger and well planned. Breakfast has a good spread. Think it is great to open at 6.30 am as it gives maximum time to have an early start. Highly recommended for couple and families.

조용하고 아늑해서 매우 좋았습니다. 난바에서 한 잔 한 뒤에, 조용한 숙소로 돌아올 수 있어 좋았습니다. 다음에도 또 방문할 예정입니다.

The amenities supply was great, staff at the front desk are great as well, same goes to the location. The only issue we had was that our door is not closed when we came back to the hotel room. We were in shock, so we called the front desk to ask if anything went wrong that they need to leave the door unlocked. However, there was no return call to give an explanation. Probably the cleaner has forgotten to close the door, luckily nothing went missing.

Very good experience , convenient to go to shopping ,drink, eat all the shop is near by hotel, the room bed is very comfortable, ,the room is same the all Osaka hotel is little small, but ok , im enjoying this hotel , next time , im same to choose this hotel , is wonderful 💯💯💯

Saya suka Monterey dan saya menggunakan Monterey di pelbagai tempat. Ia adalah tempat yang indah untuk bersaing dengan Monterey Osaka (Umeda) (Orang • ͈ᴗ • ͈) Saya secara tidak sengaja mengambilnya tanpa sarapan tunggal Anda telah mengemas kini pemandangan bandar kembar. Terima kasih kepada barisan hadapan. Saya menggunakan Trip.com untuk pertama kalinya, Terdapat banyak diskaun, dan saya dapat tinggal kurang dari satu pertiga daripada jumlah yang saya tinggal. Ini adalah hotel yang indah yang sepertinya perpaduan Eropah moden dan abad pertengahan, seperti yang dilampirkan ke sebuah muzium. Dua kali Saya tidak akan pernah pergi ke Monterey Kobe kerana kesilapan bilik dan tindak balas kakitangan yang paling teruk, tetapi Monterey di Kitashinchi dan Namba adalah yang terbaik.

Hôtel qui remplit bien sa fonction. Situé pas très loin d’une station JR (environ 15 min de marche). Chambre simple, fonctionnel et propre. Climatisation dans la chambre. Seul petit bémol, la localisation si vous souhaitez visiter les points clés d’Osaka.

The location is unbeatable, multiple convenience stores around, 7-10min walk to Dotonburi and various stations, lots of restaurants and quiet streets at night time. The hotel also has a cafeteria with free tea, water, melon soda, coca cola and other refreshments that are available 24/7. The room itself is simple but very comfortable and has everything you could need. Rooms are cleaned daily and amenities replenished too, even if you opt out of cleaning by sticking a ”Do not clean” magnet on the door, they then put everything in a bag and hang it on the handle. The staff is mostly professional, speak decent English and the check-in/out process was easy. Where it loses points is due to the following: On one of our big days out exploring, we came back to the hotel at around 8PM. The Front Lobby was filled with a big and disorganised Chinese group/family of 12-16 people who were scattered throughout the lobby. They did not all have a hotel key card, I know this because there was an employee by the escalator using his key on the elevator to send up them to their rooms. So my girlfriend and I got our keys out, got to the front of the other elevator and showed our cards as a way of gesturing if we could go up. The employee rejected us and we got the idea that we had to wait. Now I don't know about you, but I don't see why I need to wait for something that isn't my problem. Their lobby was littered and the tourists were being loud and screaming at eachother from across the room. We were not going to wait. Line them up in front of one elevator and use the other one for people who are entering and exiting, and if no one is entering and exiting, then let them use both elevators. Such unprofessionalism. We decided to leave and go for a walk and kill time at the local convienience store, but it definitely ruined our day and experience with the hotel. Another reason is I asked if they could make a restaurant reservation on my behalf, the bird cafe that I wanted to go to had a registration and booking process that was not friendly for tourists. It required me to write my Japanese Name for some reason, as well as phone number. The hotel said they could not make such reservations for me. I ended up walking in and was lucky it was a weekday and it wasn't as packed. Also be sure to check how many adults is listed on the room you plan to book, I didn't check properly and mine said 1 Adult, even though it fits 2 and the amenities were stocked for 2, this mistake of mine cost me 14,000yen (2000yen a day) because I had my girlfriend with me.

Great and friendly service, super convenient location. Everything was clean and well-maintained. Will definitely stay again if I'm in the area.

施設設備は新しく、GOTOトラベルもあって、宿泊費が低廉のため、 高評価としたいところですが、初めての利用であり、とても残念なことがあり、高評価はできません。（客室に電子レンジがありながら、共用の氷ディスペンサーは全くないなど，アンバランスではあります） この界隈は、道路が縦横にきちんと並んでいることもあって、地下鉄の駅から，たどり着くまでに、時間を要しました。 すぐ横の信号交差点を通りながら、看板がほとんど見えないので通り過ぎてしまいました。 TYインの看板は、派手なのでそれが目に入ってしまいます。 ホテルに電話をかけて、地下鉄駅から歩いてきて、「TYインが見えるところにいるので、その近くか」と訪ねたら、「何店でしょうか？」と問い返しされてしまった。 看板が見えるだけで、何店かわかるはずがない。ＴＹインからそう遠くなく、まるで空気の読めない対応。これは、低レベル！！　 看板が派手ではない点は、評価できるが、その一方で、こういう問い合わせも多いはず。ようやく到着しても，ホスピタリティを全く感じない，何というか・・・感じ良くない。 辛口で恐縮だが、従業員の再教育が必要。これ率直な意見。