Hotel berhampiran Tanimachiyonchome Station, Osaka

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

location is right in front of the subway station and very convenient to go anywhere since there are 2 subway stations near by the hotel. However, if you wanna go to city centre like namba/umeda, u can walk but may still need to take subway. (I choose this hotel after considering with a hotel in Namba since I thought I could find more local restaurants, but actually many places closed early...) Overall service are great, but would be better for trainee to do the check-in process with a senior staff since it took a longer process than normal and made a few mistakes although she was super kind. Staffs are all nice and very helpful! Facilities are so clean and the public bath is also good to try!

This superb hotel, very conveniently situated near Honmachi station on the Midosuji line, is the best hotel within the Holiday Inn Express Chain that I have ever stayed at. Our room, furnished with a contemporary flair, house exceptionally comfortable beds for a tranquil night's sleep. In a thoughtful nod to guest comfort, the hotel offers both soft and firm pillows to suit individual preferences. The intuitive air conditioning system allows for seamless temperature adjustments, and the seemingly small refrigerator packs a punch with its remarkable cooling capabilities. A suitably sized table is perfectly situated for using my laptop. The bathroom goes above and beyond, featuring a powerful massage shower system that soothes our every tired muscle after a full day of touring. The hotel staff are a paradigm of warmth and hospitality, always available with a smile and ready to assist. When I requested for a plug adapter, they went the extra mile and provided two, fulfilling my true requirements perfectly. The breakfast buffet is a culinary delight with its high-quality selections. Even though the variety may not be vast, the available options more than satisfy the palate for a hearty breakfast. The handmade Tofu stands out with its impressive softness, surpassing those I've had in Hong Kong. In a testament to their thoughtful service, the hotel provides bags for guests to pack their breakfast, catering to those on a tight schedule. After a six-night stay at this hotel, I found it hard to bid farewell to this remarkable gem, standing out among the multitude of hotels. It offers an experience that redefines hospitality. From Jerome, the General Manager, to every member of staff including the room cleaning team, there's a palpable demonstration of team spirit in their commitment to delivering supreme quality service. While I’ve previously enjoyed my stays at the St. Regis and Intercontinental in Osaka, this experience has shifted my preference. Should I find myself returning to Osaka, this hotel will undoubtedly be my singular choice.

Location is great, service was good and breakfast was the best. It was near the famous Glico man. It is also within walking distance to Parco and other great stores. ABC Mart, Uniqlo, Atmos are near. As to food trips, there are a lot of ramen places around. Namba Station is about 1 kilometer away, which can be easily be walked even with luggages, where you can board the Nankai Line to Kansai Airport. Yes, the airport is just a train ride away, no need to hire expensive private transfers.

Nestled in the bustling heart of Osaka, the W Hotel Osaka stands as a beacon of luxury and sophistication. From the moment you step into its sleek lobby, you are enveloped in an atmosphere of modern elegance and unparalleled service. During our stay, we had the pleasure of experiencing everything this exquisite hotel has to offer, from their state-of-the-art facilities to their attentive staff. One highlight of our visit was the option to rent electric bikes, allowing us to effortlessly explore the vibrant streets of Osaka with ease and convenience. The hotel's pool is a true gem, offering a serene oasis amidst the urban hustle and bustle. With its sparkling waters and luxurious cabanas, it provided the perfect retreat after a day of sightseeing or business meetings. However, what truly sets W Hotel Osaka apart is its staff. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff members are not only professional and efficient but also genuinely caring and attentive to every need. Furthermore, the hotel's prime location ensures that guests are just steps away from Osaka's most iconic attractions, shopping districts, and dining hotspots. Whether you're craving authentic street food or seeking out high-end boutiques, everything is within easy reach from the hotel's doorstep. In conclusion, our stay at W Hotel Osaka was nothing short of exceptional. With its luxurious amenities, attentive staff, and unbeatable location, it is truly a standout choice for travelers seeking the ultimate Osaka experience.

Kami tinggal di tingkat 21 dan mempunyai pemandangan yang bagus. Ia adalah bilik yang sangat luas dan katilnya tidak terlalu keras dan tidak terlalu lembut, jadi saya mendapat tidur yang selesa. Jika tempat letak kereta itu disahkan oleh hotel, anda boleh meletak kereta dengan harga 100 yen sejam, jadi walaupun selepas mendaftar keluar, saya meletakkan kereta dan pergi bersiar-siar di Osaka. Dengan Enjoy Eco Card, anda boleh menikmati Osaka dengan harga 800 yen selama 1 hari dengan menaiki kereta api bawah tanah dan bas tanpa had. Saya mahu tinggal di sini lagi.

Exceptional service - the front desk helped me to arrange taxi to the airport and it was not easy because they were fully booked. The person tried many times and finally found a taxi for us, much to our relief. The front desk is trained to ask all the right questions, staying calm. They also helped to receive my transferred luggage from another hotel. All timely and accurately. It deserved a 6 star for such exceptional service. The hotel ambience has a calming effect as it is dark but lighted on the areas that you need to see. We have no problem even though some people commented on it. Great location Room size is comfortable and considered a fair size, in fact, slightly larger and well planned. Breakfast has a good spread. Think it is great to open at 6.30 am as it gives maximum time to have an early start. Highly recommended for couple and families.

Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.

The hotel is right next to the Namba Parks Shopping mall. For those who opted to use the Nankai Rapid Train can reach the hotel within an hour from the KIX station, if the queue for buying the train tickets is not too long. From train station, it was simply a 5 to 10min max if with big luggage. Around 10 walk to the nearest Namba Metro Station, or 15 min if you choose to use the Hanshin train line for Kobe or Kintetsu line for Nara as the two train lines shared a common station. The room is spacious for Japanese standards but could be bigger in reality for two people to open both luggages at the same time. It’s good that they have designed the toilet area into three separate spaces, so each space can be utilise by a person at a time without crossing the other’s path. Overall, well recommended for everyone who wants to stay in Namba area, and the staff checking in and out for us was the same person with a super nice and welcoming attitude. Such a good memory to remember.

Staff was kind to give me a corner room. Great view. Location convenient yet quiet. Price includes breakfast and the right to use the gym, swimming pool, hot bath and steam room. Money well spent.