Hotel berhampiran UCCJ Tenma Church, Osaka

Nice hotel with lovely staff. Comfy bed, clean rooms. Breakfast each day was substantial. Front desk staff were very helpful with cabs and directions. Not too far from train services and local markets for dining.

The receptionists are really helpful, courteous and informative. They responded to requests promptly and patiently. The food is acceptable and the staff refill in time. However, the facilities are rather few and not comprehensive, e.g., message chair, free drinks and snacks.

The hotel is located in the central area of Osaka. Two minutes walk to the subway station. Thought the room might be a bit small, the environment was clean, comfortable and pleasant. Staff were nice and friendly.

Good location, directly west exit of keihan line. Everyday cleaning of room. Walking distance to parks, osaka castle and Japan mint museum. Staff are friendly and helpful, too

The service and facilities are good with the hotel and staff service. But the location is a big far from shopping area. However the subway is closed by. The buffet breakfast is tasty and big variety. And I recommend this hotel for the long stay people as you will feel totally privacy because they don't come to clean your room unless you request for the cleaning service with additional Japanese Yen 1500. But you can do the cleaning by yourself as they supply the gears. Plus you can change the towel everyday and they do the rubbish cleaning everyday. Overall is a very money worth hotel.

My husband and I opted for an overnight stay at this hotel due to its convenient proximity to the American Embassy, where we had a visa interview scheduled for the next day. As a practical and well-equipped business hotel, it offered all the essential amenities. The staff displayed exceptional kindness and patience, with fluent English spoken by at least the check-in personnel. One highlight worth mentioning is the delightful breakfast experience. For the breakfast menu, one could choose to have a Japanese and Western style. 😄

Great place to stay, convenient location, calm neighbourhood, 7-11 is right next to the hotel and a few minutes walk to mtr station, excellent 👌, there's a music place called live music bingo near to the hotel, it's good to play live music and jam music there, can play instruments there and karaoke 🎤

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

You don't have to worry about traveling to different places. Because it's close to the subway and also close to the most popular shopping areas. Polite service staff, clean rooms and there is a laundry room as well, very convenient.

Well, for this price, only I can say good things. Clean, comfortable bed, noisy (the train, and the guests, people making noise till 1 am) the women's bathroom was on the reception, quite incovenient, but it was great. Just besides the metro and the JR, 35 min direct to the airport. Great value for the money.