Hotel Dalian dengan Tempat Letak Kereta

The (apart)hotel is located steps away from the seaside and 东方水城 with plenty of eateries (but definitely less than what you get if staying at 中山广场 for example - we purposely chose to be close to the seaside here). The staff from bellboy to front desk/ cleaning staff is also eager to please with smiles all around, definitely pleasant interactions. On the downside, there was a heavy smoke smell at the hallway leading to our unit, and upon confirmation with the staff working at the floor during the time, turns out that the person living next door is smoking 🥲 this smell did creep into our unit over time, which led me to request air purifier and open the windows to improve circulation. Also I need to turn *off* ventilation at the bathroom to prevent smoke smell. Luckily, the situation improved during our stay (so I decided against requesting to change units) since the occurrence of smoke smell became less (perhaps the resident checked out/ decided to smoke less?). Anyhow, this did damper our experience. Also to note a service suggestion due to the smell I immediately requested a purifier unit, didn’t realize that there’s already one sitting in the unit. I also requested detergent since washing machine is available in the unit, didn’t realize that it’s readily available inside the bathroom. While the receptionist happily agreed to my request when I called to request the items (upon checking into my room), they could have also just informed me where they are located to avoid the redundant request. Also, perhaps the detergent should be placed visibly/ closer to the washing unit instead of being together with toothbrush etc inside the drawer in the bathroom - just a suggestion. Breakfast offerings while great is also nothing to wow about (one of our main considerations for hotel selection is to look at breakfast pricing listed, which is 198 RMB in this case, which is on the higher end, so we were expecting some kind of a wow factor). Yes, the restaurant is located on the 67th floor offering nice view, but the spread is nothing to rave about - it’s your typical above average breakfast spread with additionally a little seafood selection. During our stay I did come across an offer to purchase breakfast for 108 RMB in one of the platforms, and I think the value is much closer to this rather than 198, so something worth calling out. So all in all, good hotel with great location/ views/ staff - calling out the smoking issue (more of a people problem rather than hotel’s, but I would wish/ expect that indoor smoking should be non existent for 5-star establishments, which isn’t the case here), and secondarily the breakfast value. The shower issue (lower pressure/ time to heat) from other reviews is also real, but not a big deal for us.

## Penginapan Keluarga yang Hebat di The Castle Dalian Kami tinggal sebagai sebuah keluarga selama empat malam di The Castle Dalian dan benar-benar menikmati pengalaman kami. Bilik kami yang luas dan dihias indah di tingkat 12 menawarkan pemandangan laut yang menakjubkan, menjadikan penginapan kami benar-benar tidak dapat dilupakan. Lobi pintu masuk hotel ini sangat besar dan direka bentuk dengan elegan, mewujudkan suasana yang mesra dari awal. Untuk keluarga dengan kanak-kanak, terdapat kawasan permainan yang luas, yang memerlukan bayaran tambahan. Nasib baik, tetamu hotel menerima kadar diskaun. Di luar, hotel ini mempunyai taman kecil yang menawan dengan pemandangan hebat ke teluk dan landskap yang indah—sesuai untuk berjalan-jalan santai. Hotel ini terletak di atas bukit kecil, jadi perjalanan pulang ke pusat bandar agak lama. Walau bagaimanapun, perkhidmatan bas ulang-alik percuma adalah sangat mudah, menyediakan pengangkutan mudah turun ke bandar dan kembali. Bilik kami dilengkapi dengan teliti dan sangat luas, termasuk bilik mandi yang besar dan serba lengkap. Satu kelemahan kecil ialah terdapat hanya satu salur keluar kuasa di sebelah katil (di satu sisi sahaja), dan tiada port USB untuk mengecas telefon, yang merupakan tambahan yang bagus. Sarapan pagi dan hidangan lain di hotel adalah lazat, dengan pelbagai pilihan hidangan Cina dan Barat untuk dipilih. Satu-satunya perkara yang perlu diperbaiki ialah kebersihan tandas di restoran sarapan pagi, yang malangnya sering tidak kemas dan memerlukan perhatian yang lebih kerap. Kolam renang, dikekalkan pada suhu 27°C, tidak sesuai untuk kanak-kanak kecil kerana tiada bahagian kanak-kanak yang berasingan. Para tetamu juga perlu ambil perhatian bahawa memakai topi renang adalah wajib. Kawasan kolam termasuk sauna Finland mini dan sauna wap yang disepadukan ke dalam bilik persalinan. Walau bagaimanapun, hanya terdapat kerusi berjemur di sebelah kolam, jadi pengalaman sauna agak berbeza daripada lawatan sauna santai yang biasa kita lakukan di Eropah. Secara keseluruhan, The Castle Dalian menawarkan penginapan yang indah dengan pemandangan yang indah, makanan yang sangat baik dan kemudahan mesra keluarga, menjadikannya pilihan yang hebat untuk pelancong yang melawat kawasan tersebut.

“The service was excellent and responses were very quick. However, if you don’t speak Chinese, you may need to download a Chinese app beforehand.

I arrived at approximately 2:00 PM, and although my room was not yet cleaned due to the holiday period, I understood the situation. I checked into Room 232, the 270-degree sea view room, which was the highest available category at the time of booking. Unfortunately, several issues significantly affected our stay. The condition of the room facilities was disappointing. In the first bathroom, the flush button was loose and partially detached, and there were visible cracks on the wall. In the second bathroom inside the sea-view bedroom, the door stopper was detached and the drainage system did not function properly. Additionally, the glass panel near the wardrobe had a long crack, which made us uncomfortable using the area as we were concerned about causing further damage. Most importantly, the refrigerator was not functioning. Although a technician came on the first day and informed us that there was no power supply, no proper resolution was provided. On the second day, another technician was arranged, but we had to wait for a long time, which disrupted our travel plans. Eventually, we were informed that the refrigerator could not be used temporarily. As my family stayed for three nights, this meant we were unable to use the refrigerator for the entire stay and had to leave items with the reception, which was very inconvenient and did not reflect the value of the room. Regarding cleanliness, the first day was satisfactory. However, on the second day, the housekeeping service appeared rushed. There were hair strands left in the room, and the bed was not properly made — the bed cover was simply pulled over without proper arrangement, and the bedding looked untidy and wrinkled. I was quite disappointed with the cleanliness standards. Furthermore, the booking was made for three guests, yet only two glasses were provided in the room. There was no tea available, only bottled water. Communication via WeChat was also quite slow when requesting assistance. On a positive note, the room view was beautiful, the location is excellent, and the staff who assisted us before check-in were helpful. The room design and view are truly impressive. However, after check-in, the overall experience did not meet expectations. Additionally, the mirrors in the room had noticeable stains. I hope this feedback will be taken into consideration for service improvement. Thank you for your attention.

We had a lovely time Hard Rock Hotel Dalian. The check-in process is very smooth and our room was upgraded to higher floor. The room is clean and very comfortable. The front desk officer, 草蜢 and Lawrence, helped us receiving packages, recommending nice restaurants to eat, even lending us umbrellas when it's raining. We also enjoyed watching football match with live music at the bar. The bartender, 王晋伟, especially made us feel very welcome and made sure we had a fun night there.

This is an instagrammable hotel that offers quality service. From checking in to checking out you will be assisted by the staff. There is an open beach a few steps away with 2-3 cafe shops. One of them is Caan. The buffet breakfast offers delicious western and Chinese breakfast. The rooms are nicely designed with a balcony overlooking the beach. Snacks and drinks are also offered for free including a welcome fruit plate. Toiletries are of quality and smells really good. Japanese toilet is another plus! The bed and pillows are all comfortable. They also offer activities like boat and paddle board riding. If u need help with anything including attractions to see, they have a wechat account and they respond quick. I highly recommend this place if you want a more quiet place to stay. And of course the private beach front setup is so relaxing and offers a great view both day and night!

在大連玩了幾天，最滿意的就是住的這家民宿了，忍不住多寫幾句。先説位置，在大連港附近，出門去哪都方便，周邊配套也齊全，不管是去景區還是找吃的都很省心，晚上又不會太吵，休息得特別好。再説房間，整體非常乾淨清爽，每個細節都打理得很到位，住進去就覺得特別放鬆。設施方面該有的都有，用起來也順手，跟在家裡一樣自在。最打動人的是老闆的服務，特別真誠實在，不會油嘴滑舌，但處處都能感覺到用心，回覆消息快，解決問題的效率也高，讓人住得踏實又舒心。住了幾天下來，最大的感受就是這不是那種冷冰冰的商業民宿，而是真正用心在經營的地方。價格也合理，性價比高，花這個錢住出這個體驗，我覺得很值。以後再來大連肯定認準這家了，也會跟身邊的朋友好好推薦，希望老闆一直保持這樣的水準，生意越來越好

Booked 2 rooms on a higher floor to enjoy the city views. Unfortunately there was a noticeable toilet smell in both rooms. Reporting this to the hotel staff we were allocated alternative rooms. They still had a smell but it was less pungent than the others. Having stayed at this hotel a few years ago, its showing signs of tiredness in fixtures, fittings and facilities. We were told the hotel will be refurbished in the year ahead. Breakfast buffet is good with a wide selection of western and Asian cuisines. It gets busy, especially at the weekend. There is a decent sized pool though the changing rooms are in need of refurbishment to bring it up to the standard of other 5 star properties in the city. Room rates are currently low to reflect the hotels current situation, as told by a manager when the room smell was reported. Still a great stay thanks to its location and breakfast offering and the room rates. Look forward to its refurbishment in the future.

酒店位置很好，出行吃飯都很方便。房間乾淨整潔，設施齊全，床品柔軟睡得很舒服。前台服務熱情周到，辦理入住退房速度很快。衞生做得特別到位，洗漱用品齊全，整體環境安靜舒適，性價比很高，入住體驗特別好，下次還會選擇這家推薦給大家。

This hotel's location is genuinely brilliant, right in the city centre next to the Zhongshan subway and plaza, and for this price point, you really can't ask for better. The staff were friendly and helpful despite the language barrier (Google Translate sorted us out fine), and the cleaning team were lovely too. The room was decent and properly clean, I checked for dust and there wasn't any. However, the hotel is quite old, and there was some mould on the ceiling and in the bathroom and shower curtain. It didn't bother me personally, but worth noting, and a bit of spray would be great. That said, Dalian was incredibly humid when I visited in late August, so I suspect this is partly a climate issue. Even my own towels wouldn't dry properly. The place was quite busy, mainly Chinese customers, but they were quiet and discreet. Practical bits: they provide two bottles of water daily and disposable paper towels (which actually came in handy given the humidity). The room also had a washing machine (bring your own detergent) and you can hang clothes outside on the 9th floor veranda. There's a bus stop right outside with direct services to Xian Lu (shopping and basement food market) and the Transport University area night market, the subway goes straight to the airport, and you're walking distance from the main tourist spots like Russian Street, the old tram etc. Plenty of restaurants nearby too. And two convenience stores on ground floor. This place accepts foreign tourists and check-in was quick and easy. Internet was fast but slower in the evenings. Honestly, some of the complaints I've read here seem a bit harsh considering what you're paying. You get what you pay for, and at this price point in this location, I think it's fair value. I'd stay here again, especially if travelling on a budget. Thank you, we had a lovely time in Dalian!