Hotel Heishui dengan Tempat Letak Kereta

This trip came with an unexpected situation when our original accommodation, Mountainside Reverie, was suddenly closed without prior notice to Trip.com. Given the urgency, we immediately contacted Trip.com—and this turned out to be one of the most impressive customer service experiences we’ve had. Their support team responded promptly and handled the situation with professionalism. They canceled our original booking free of charge and allowed us to select a new accommodation on the spot. We eventually chose to stay at Heishui Gaduo Manor Homestay. Additionally, Trip.com compensated us with coins for future discounts, demonstrating genuine care for their customers. What started as a disruption turned into a surprisingly positive experience—thanks to efficient problem-solving and a warm, comfortable new stay. Unexpected moments can become meaningful highlights—when you have the right travel partner like Trip.com by your side. Following the unexpected change of plans, we stayed at Heishui Gaduo Manor Homestay, and it turned out to be a genuinely heartwarming experience. Although the staff did not speak English, their willingness to help was evident in every interaction. Through gestures, smiles, and sincere effort, they made us feel welcomed and well taken care of throughout our stay. As we were preparing to visit Dagu Glacier Scenic Area, we purchased instant noodles and additional canned oxygen from the property, just to be safe for the high altitude. The prices were fair and reasonable, with no sense of overcharging. What stood out the most was the genuine hospitality—proving that meaningful service goes beyond language. True hospitality isn’t defined by words, but by the sincerity and care you feel along the journey.

The room was spacious, clean, with a nice view that made the stay even more relaxing, although the place is not easily accessible from the main road. The service was excellent throughout, and the host was warm, attentive, and genuinely welcoming. Overall, I enjoyed my time here and felt very comfortable from check-in to check-out.

This resort is suitable for families with kids as the interior design was amazing, relaxing and warming. The room was big and clean while all the accessories were brand new and we can enjoy movie time with a big projector although my son and daughter enjoyed the swing more. We reached there at night and the owner was very friendly and helpful. The delicious breakfast was served by a friendly and sweet receptionist - 阿依. The resort also includes a reading corner on the second floor of the cafe and is suitable for those who like to take photos. Anyone who is looking for a short trip at Dagu Glacier, can consider this resort, it's worth it.

酒店環境好，服務好。前台大堂的服務員姐姐特別好！會告訴我們達古冰川一些情況，像可以帶坐輪椅的家人去冰川。還送了早餐票給孩子，考慮我們的情況，給我們送路。房間寬大，床有電熱毯，非常之温暖^ ^，設施新也乾淨。晚飯點了番茄牛腩火鍋，價格惠民，量正好4個人吃，好吃好吃，性價比高高的。在酒店出發去冰川，開車5分鐘左右就到，還是挺近的，很方便！

Far mountain hotel is a family runner hotel, we have to wait for checking in about 30 mins. But the hotel owner was nice and well taking care us. The room was a little antique style but nice and spacious, the only comments is it was too cold for toilet and bathroom during winter. There was a heater controller at the ceiling but it was too hot. 2 bottles of water were provided. No breakfast was offering in the hotel. Overall us ok because we just stayed for a night before our trip to Bipengou. Location is closed to base of Bipengou. Great value for money.

I recently stayed at a hotel in China and had a pleasant overall experience. The property was clean, well-maintained, and offered a comfortable atmosphere from the moment I arrived. The staff were friendly and helpful, always ready to assist with any questions or requests. My room was tidy, quiet, and equipped with the essentials I needed for a relaxing stay. The location was convenient, making it easy to access nearby attractions, shops, and restaurants. I also appreciated the breakfast selection, which offered a nice mix of local and international options. Overall, it was a smooth and enjoyable stay. I would consider returning in the future and would recommend this hotel to travelers looking for comfort and good service.

This place is a one of a kind stay, if you've never been to China, this stay will put you in awe. This stay is more if a homestay owned by families. Rich with ******* heritage and hospitality. We were quite surprised that they said to just go upstairs and choose any room we liked 🤣. We really enjoyed our stay although the amenities were quite lacking but just enough. At night we were asking the owner if there is any nearby convenience store to buy some snacks but all stores were closed at the time. But the very kind uncle (owner) invited us to walk with him to his friend's store in the village. The store was closed but he called his friend to open the shop just for us ♥️. Overall a once in a lifetime memorable experience. 👍

The room is very spacious, clean, and comfy. This is the only hotel I found during my entire trip that has a bidet. The thing I appreciate the most is the service. The staff there were extremely welcoming and warm; they even offered us fruits and candies. When the kettle had a problem, they delivered a new one along with a bunch of water bottles without us even asking for it. I truly appreciate everything about this hotel. When I left my belongings behind, they immediately contacted me through WeChat and offered to send my items via SF Express. Even until the very end, they continued to provide 100% service. I’ve never written such a long review before, but this time I felt it was totally worth it. I’ll definitely come back to this hotel if I visit 黑水 again.

Good location about 10 minutes from Dagu glacier by driving Good amenities and cleanliness Smart room

It have dust a little bit and like the other hotel in local no have air condition because I visit in summer and must open window all day so it have bug fly inside the room and I also wake up in the midnight because truck and car on the road. The room is not soundproof I heard couple fighting in front of my room.😭