Hotel Kunming dengan Tempat Letak Kereta

We booked this as a quick stopover before heading back home, mainly for its supposed proximity to Kunming Railway Station. Turns out it’s about 900m away — not exactly next door — and the stretch in between is lined with pretty sketchy shops. Having to haul luggage through that area in the middle of the night was honestly a little unsettling. Worth knowing before you book. Room itself was clean and cosy. Nothing fancy, but exactly what you’d expect from a budget business hotel — practical and comfortable enough for a short stay. Breakfast was a bit of a letdown though. We came down around 9:30am — a full 30 minutes before the stated end time — and the spread was already running on empty. For a hotel breakfast that’s supposed to run until 10am, the replenishment really should be better managed. Decent for what it is, but go in with the right expectations.

We stayed at Kunming PAPMAN Hotel Wanda for our first night in Kunming, and honestly, it was by far the best hotel of our entire stay. We only stayed for one night and didn’t have a chance to explore the surrounding area, but the hotel itself was exceptional. The hotel occupies two floors within a larger building, so there isn’t direct access to the hotel lobby from the ground floor. However, the hotel contacted us in advance with clear instructions on where to meet them at the car park. The staff came down to meet us, helped with all our luggage and brought us up to the lobby. This could have been an inconvenience, but the level of service completely made up for it. The staff were incredibly attentive, warm and genuinely went above and beyond from the moment we arrived. The hotel itself is beautifully designed. Every corner was thoughtfully decorated and incredibly photogenic, and the overall aesthetic was stylish without compromising on comfort. Even our room was beautifully designed, comfortable and very well equipped, with lots of thoughtful amenities included. The views from the hotel were also lovely. Unfortunately, it was raining during our stay, so we didn’t get to properly enjoy or photograph the rooftop pool, which was a little disappointing — but it gives us another reason to come back! One of our favourite additions was the photoshoot. The hotel was incredibly accommodating and allowed us to arrange a much earlier photoshoot slot because we were short on time. The experience was so good that we ended up purchasing additional photos beyond the three included with our room. It was such a fun and memorable experience. Our room rate also included afternoon tea, although we arrived at night and unfortunately didn’t have the opportunity to try it. However, supper was included and was honestly one of the highlights. It was a combination of semi-buffet and made-to-order dishes, with a surprisingly good variety. Everything we tried was delicious, and there was more than enough food. It was such a nice and unexpected inclusion, especially after travelling all day. We were also celebrating our child’s birthday during our stay, and the hotel had thoughtfully prepared a birthday cake and a little present for him in advance. It was such a sweet and thoughtful touch, and really made us feel welcomed and looked after❤️ Overall, we were genuinely impressed by this hotel. From the beautiful design and comfortable rooms to the incredible service, thoughtful inclusions, photoshoot and birthday surprise, everything felt very well thought out. The service in particular really stood out — the staff were attentive, friendly and incredibly helpful throughout our short stay. We only stayed one night and didn’t leave the hotel during our stay, so unfortunately we can’t comment much on the surrounding area or its convenience for exploring Kunming. But based purely on our experience at the hotel, we would absolutely stay here again and highly recommend it.

I stayed in Sheraton Four Points City Centre on the 30-31 July 2026. It was my 2nd stay with them after i had visited Dali and Lijiang. I’m finally glad to be back “Home” because this hotel feels like Home to me. Before i reached, i contacted Grace, the receptionist who handled my check-in last time. I had 6-7 taobao and xhs deliveries that i need her to help search and deliver to my room. She was on leave that day but even on her Off-day, she still responded promptly to me and everything was already in my room with fruits platter nicely placed! This level of service was sublime! I am so grateful that Grace went above and beyond to serve. Then i tipped her and she even gently said it’s their job and she didn’t accept the tip. I feel so grateful to the level of high professionalism she exhibited I was greeted by front Desk Miss May and she and Judy helped my checked-in and checked-out process. As i was a loyal customer of the hotel they even gave me free breakfast. I am so touched by their kindness and hospitality. The hotel furniture was intuitively place and the amenities were aplenty and of good quality. The hairdryer was Laifen and they have auto curtains. My room was big and spacious and i really loved it. ******* deliveries reached before stipulated time and a cute robot delivers it to your room within minutes. This is extreme efficiency and effort by the hotel staffs. Even though May and Judy had to stand whole day on their feet and they were so busy, but their demeanour were elegant, demure and gentle. Grace, May and Judy poured their hearts to make sure every guest who stayed in Sheraton Four Points city centre were well-looked after. They worked hand in hand and help give us the best service. Such comaraderie between colleagues is highly commendable. Indeed a lifting tide rises all boats! I’m truly blessed and humbled by the lil elephant and black sugar you gave to me due. You don’t have to, but you did. Really grateful and blessed! Thank you May , Grace & Judy! Love ❤️ u all!

For an overnight stay to be in close proximity to the airport, this hotel was perfect! I really liked our family room. It was very clean, new and modern. We had a nice view from our room. Complimentary airport transfer was easily arranged at 5am with takeaway breakfast prepared for us. There is no drive-thru for us to alight with our luggages. Our driver had to drive to the basement carpark which was dark and extremely confusing. Then we had to go through a narrow passage to find the hotel lift. Which was challenging with 2 toddlers (5 and 2 years old) and 4 large luggages and stroller. Hotel staff also doesn’t help with the luggage- this can be improved. This was the most challenging part for us.

Note on Hotel Name: This property appears under multiple names across platforms—Hyatt, Imperial Palace, Ritz—though officially branded Grand Mercure. Reception Chaos and The Window Saga Check-in was rushed and incomplete—no luggage assistance, no WeChat information, no translation tools. The real problems began when I reported my window wouldn't close. With one receptionist managing everything, guests competed for attention in survival-of-the-rudest fashion. She'd abandon helping me whenever someone else interrupted, forcing me to wait while she handled whoever was most insistent. Hours of frustration followed. The maintenance worker actually said it ”wasn't really a problem” since ”most windows are like that in the hotel”—an alarming admission. After being dismissed and deprioritized repeatedly, I finally got another room. This one had a working window but noisy neighbors and poor soundproofing that broadcast every car horn. They sent an apology fruit platter—genuinely the best I've received in China, beautifully arranged. But fruit platters require far less investment than proper staff training, adequate staffing, or basic maintenance. The Bright Spots: Room and Breakfast The stylish room with warm atmosphere and spacious layout was genuinely nice, though the window view wasn't appealing. The bed was acceptable. The breakfast team was easily the best part of this hotel—truly professional unlike virtually everyone else. Day one featured fantastic food, skilled preparation, and competent service that stood in stark contrast to other departments. Even when choices declined on days two and three (less refilling, fewer Western options), the cooking team remained the most professional staff I encountered. They also shut down before 1:30 PM despite posted hours. Housekeeping Failures During housekeeping, I left my robe and towels out to be changed—they were clearly used and wet, obviously needing replacement. They didn't change them—they folded them and left them. I had to ask them to replace items like shower gel, basically had to tell them everything. They also moved my pile of dirty clothes for some reason and mixed it with clean clothes, putting everything on a chair. Maybe these staff should respect personal space and belongings? One housekeeping staff member in the morning delivered mineral water but was impatient and unfriendly. Infrastructure Issues This aging property needs renovation. The hotel is pretty old—windows not closing, minor things not working or getting detached from walls. Water temperature in the shower fluctuated wildly, giving you burning water on your face when you don't expect it. Shower pressure from the handle was pretty good, but not sure what the top running shower is for—low pressure, useless. Elevators were very slow. I ordered coffee—it was delivered to reception but they didn't call or message me and didn't use the robot to deliver to my room. I went downstairs at some point and took it. No explanation, no apology. Final Verdict Two genuine strengths: stylish rooms and a professional breakfast team that understood hospitality. This only highlighted how dysfunctional everything else was. The chaotic reception, incompetent housekeeping, dangerous infrastructure, and absent service standards make this hard to recommend—despite nice rooms and excellent breakfast staff. Would I return? No. Would I recommend? Only if everywhere else was fully booked.

The hostel is really valuable for the travelers and the location is in the middle of Kunming, you can go anywhere easily by public transportation. I was love to stay there. However, a room of 4 females was beside the living room, you can hear everything of others guests talking. Lastly the owner is really nice and helpful. Recommend it.

Amenities, ive rated 3/5 to remain neutral as all we needed was a place to stay to accommodate our family of 5. Now, where do I begin, first of? if you sre arriving at this place via didi or taxi straight from the airport, do yourself a favour and get dropped off outside and walk to the entrance of the ”hotel”. If you get dropped off inside the underground parking lot, Goodluck to your driver finding the spot to drop you off that connects to the hotels' elevator (its a maze and once u get there, it looks sketchy but its alright). Now, for the location: the location is superb! You're legit right beside a large mall with Tonssssss of restaurants to eat at even late at night! It is simply very convenient. And if you dont mind walking, there's another mall down south thats about 15mins walk. Lots of things to do. The lobby, the receptionist were kind and warm. They provided water whenever asked and didn't hesitate to help where they could. The free tea upfront, although we didn't fully utilize, was a nice touch. Now for the room: we selected the largest room they had which had 3 bedrooms. The price? It was insanely good. Almost unheard of. It was between 50-70 Canadian during the time of booking. I couldn't believe it. But not all hotels are perfect, and i have to say some of the things i experienced could definitely be improved. The restroom area had some scent to it that I couldn't point out as to what the smell is. I had to leave the exhaust fan on to ensure a neutral atmosphere. It worked fyi. The living room: is huge but tell me how there's only a 2-3 people sofa available and one small chair and a table. Its a wasted space. It ought to offer a large lounging furniture at this kind of room. It felt bare. The windows: simply put, although they installed windows capable of sound deadening, the weather stripping and the latch simply doesnt bond the gaps efficiently. Meaning, coldness of the night still finds its way. Luckily, the hvac system works and the curtains are relatively thick and also automatic (adjust at will). The beds are ultra clean and the floors were relatively spotless. But there's honestly one thing that is have to think about if I ever decide to rebook. I personally don't smoke, and i requested for a deodorizing treatment for our room prior to coming. The room itself? It didn't smell like cigarettes which was awesome, but here's something I don't see bring possible to address: at night time, while I lay down and sleep, there is a smell of people smoking cigarettes whose odour is somehow able to travel through the air ducts. Like each and every night, it was the same ordeal. My son didn't say anything, my parents inlaw didn't say anything, but my wife and I, yeah we smelled it. It isnt like as if you're beside someone smoking cigarettes, but its more like a scent that goes along with the air in the room that suggest someone had smoked, just unsure when. Other than that, sure, the beds, pillows and comforters were all clean and comfy. Honestly, my family was OK with the room. The convenience and price is really really hard to beat. Like it is extremely beyond belief affordable. Perhaps id reconsider staying here again if we were in kunming. We'll see.

Owner is very helpful. Owner willingly gave a aircon room even though I book without aircon room.

great value for money for short transit. The owners are all kind and you even got a free station pick up and drop off service.

Despite the convenient location, comfortable beds, and all-important quiet sleep we managed to get, the hotel's communication to arrange our pick up from the train station at night and what turned out to be a self-check-in was just dismal, clearly needing more training to ensure better organisation for future guests. The following constructive advice is to help the hotel improve and for (particularly foreign) guests to note: 1. Ask for guests' phone number and inform the driver well in advance of our arrival, instead of waiting till the very last minute to do so. We reached out to the hotel via WeChat the day before and rightfully received detailed instructions (in Chinese) to find the driver (the pick up service is actually outsourced to a separate company using 3 different vans), but once we found the van, the driver angrily insisted we call the hotel to identify us by confirming our phone number - we were not allowed to board without the hotel's confirmation, which should have been done directly with the driver well in advance of our arrival. 2. This hotel is not manned after hours, let alone 24 hours, so please make it known well beforehand that we will have to check in ourselves if arriving after hours, and provide clear instructions on how to do so instead of communicating them through the phone while guiding us using the security cameras. It is not the guests' responsibility to do your administrative work (to report ourselves to the authorities by scanning the police QR code and filling out our details) at 11 o'clock at night when we have an early morning train to catch the following day. The hotel should allow guests to enter the room as soon as possible upon arrival, not have us wait half an hour while they struggle with what was clearly their first time checking in foreign guests - worse still over the phone - insisting that this be done before we could enter our room. 3. If the hotel truly wants the patronage of foreign guests, they will have to prioritise our convenience and comfort over theirs by actually having someone check us in in-person. Remotely doing so to save costs is as absurd as expecting foreign guests to communicate our details over the phone, sending photos of ourselves, our passport details etc. via WeChat, and then finding our room card and the room by talking to someone over the phone in Chinese. At the very least, these requirements and instructions should be clearly produced and communicated beforehand so that nothing is improvised. We hope the above experience helps improve what is a decent hotel providing good value for money.