Hotel Kunming dengan Tempat Letak Kereta

The hotel was super beautiful and clean! Service by the staff were very attentive and polite, which made our stay super enjoyable. The butler service that helped to bring our clothes for laundering and sending our dry clothes back to the room was an added bonus. They also delivered a light breakfast to the room when we requested. The only thing we didn’t like was the 7am-10am breakfast at the first floor dining space as the egg tart was hard and the cake wasn’t very good. However, it’s just a minor thing, didn’t ruin our hotel stay. We would highly recommend this hotel to anyone looking to stay near Kunming Railway Station next time :)

The the Lobby manager was exceptionally attentive to our needs! Housekeeping also ensure your personal needs are met with extra care : 平平&芬芬Appreciate them taking good care of us! Thoughtful with every details! Chef at 11am 19/7 was Soo eager to take your order, with such a small working space, he is full of fire to take your order, cannot wait to jump into his pan. He made soooo good sunny side up eggs, help you drizzle soya sauce and 小跑 to bring to the table for you. One of the best ever hotel I have stayed. Fully recommend this hotel !!

Sangat mengesyorkan Four Points by Sheraton di pusat bandar ini! Lokasinya memang tiada tandingan, dikelilingi oleh banyak pusat membeli-belah, menjadikannya sangat mudah untuk bersiar-siar dan makan. Kakitangan sangat bersemangat dan penuh perhatian, dan proses daftar masuk berjalan lancar dan cekap. Sarapan paginya pelbagai jenis, dengan banyak pilihan snek ***a Yunnan, jadi saya sentiasa dapat makan dengan kenyang setiap hari. Saya sengaja memilih bilik tingkat tinggi, dan pemandangan bandar dari tingkap sangat indah. Apa yang mengejutkan adalah penebat bunyinya; kebisingan jalanan di luar diasingkan sepenuhnya, membolehkan tidur yang sangat lena pada waktu malam. Pengalaman menginap secara keseluruhan sangat memuaskan dan merupakan pilihan terbaik untuk penginapan di Kunming.

For an overnight stay to be in close proximity to the airport, this hotel was perfect! I really liked our family room. It was very clean, new and modern. We had a nice view from our room. Complimentary airport transfer was easily arranged at 5am with takeaway breakfast prepared for us. There is no drive-thru for us to alight with our luggages. Our driver had to drive to the basement carpark which was dark and extremely confusing. Then we had to go through a narrow passage to find the hotel lift. Which was challenging with 2 toddlers (5 and 2 years old) and 4 large luggages and stroller. Hotel staff also doesn’t help with the luggage- this can be improved. This was the most challenging part for us.

This hotel room was incredible. It was super large and had a desk and a separate seating nook with a mini desk. The shower and toilet were separate and I was on quite a high floor so the view was nice. The laundry room was also very good, and the staff were very kind and helpful.

The hotel staffs provided an excellent service. The room is great & big, only the air conditioning is not cold enough, but they provide a portable air cond unit. Buffet breakfast is great with variety to choose & also the long dining hour from 7am to 130pm.

We had a really wonderful experience. My family and I, a total of five people, booked a deluxe business smart suite room, which has three bedrooms. The hotel was new and clean. The location was nice, with a shopping mall, food stalls, and bus stop nearby. The decoration in the room was really nice and the room was spacious. Although it said that the room was smoking permitted, the room doesn't smell at all. The staff was super friendly and helpful. We had a pleasant stay.

great value for money for short transit. The owners are all kind and you even got a free station pick up and drop off service.

Good if you want to spend a night near the railway station. About 40mins away from the city center by subway. Otherwise, the rooms are good, comfortable and very spacious, even though the entrance, and corridor don't look too good. It's in the tenth floor, in case you dont know chinese

Despite the convenient location, comfortable beds, and all-important quiet sleep we managed to get, the hotel's communication to arrange our pick up from the train station at night and what turned out to be a self-check-in was just dismal, clearly needing more training to ensure better organisation for future guests. The following constructive advice is to help the hotel improve and for (particularly foreign) guests to note: 1. Ask for guests' phone number and inform the driver well in advance of our arrival, instead of waiting till the very last minute to do so. We reached out to the hotel via WeChat the day before and rightfully received detailed instructions (in Chinese) to find the driver (the pick up service is actually outsourced to a separate company using 3 different vans), but once we found the van, the driver angrily insisted we call the hotel to identify us by confirming our phone number - we were not allowed to board without the hotel's confirmation, which should have been done directly with the driver well in advance of our arrival. 2. This hotel is not manned after hours, let alone 24 hours, so please make it known well beforehand that we will have to check in ourselves if arriving after hours, and provide clear instructions on how to do so instead of communicating them through the phone while guiding us using the security cameras. It is not the guests' responsibility to do your administrative work (to report ourselves to the authorities by scanning the police QR code and filling out our details) at 11 o'clock at night when we have an early morning train to catch the following day. The hotel should allow guests to enter the room as soon as possible upon arrival, not have us wait half an hour while they struggle with what was clearly their first time checking in foreign guests - worse still over the phone - insisting that this be done before we could enter our room. 3. If the hotel truly wants the patronage of foreign guests, they will have to prioritise our convenience and comfort over theirs by actually having someone check us in in-person. Remotely doing so to save costs is as absurd as expecting foreign guests to communicate our details over the phone, sending photos of ourselves, our passport details etc. via WeChat, and then finding our room card and the room by talking to someone over the phone in Chinese. At the very least, these requirements and instructions should be clearly produced and communicated beforehand so that nothing is improvised. We hope the above experience helps improve what is a decent hotel providing good value for money.