Hotel Edinburgh dengan Tempat Letak Kereta

We had a pleasant stay at Premier Inn Edinburgh Park (Airport). The room was clean, comfortable, and exactly what you would expect from the Premier Inn standard. The location is very convenient, being right next to Edinburgh Park train and tram stations, making airport access and travel around Edinburgh easy. However, it is quite far from the city centre, so journeys into town take a bit longer. The facilities were adequate for our needs, and overall the hotel offered good value for money. One area for improvement would be the service, as the afternoon staff appeared somewhat unfriendly and not particularly welcoming. Aside from that, everything else was excellent, and we enjoyed our stay as a family. I would recommend this hotel for travellers looking for convenient transport links and a comfortable stay.

I had a really pleasant stay at YOTEL Edinburgh. The front desk staff were incredibly friendly, welcoming, and helpful throughout my stay. They made the check-in process smooth and were always happy to assist with any questions. The room was clean, tidy, and comfortable, with everything I needed for a short stay. The hotel is also in a very convenient location, with easy access to public transport and many of Edinburgh’s main attractions. Overall, I really enjoyed my stay and would definitely consider staying at YOTEL Edinburgh again when I visit Edinburgh!

I stayed at Courtyard by Marriott Edinburgh from 22 February to 26 February 2026 in Room ***. Unfortunately, my experience fell significantly below the service and housekeeping standards expected of the Marriott brand. 1) 22 February 2026 (Check-in) Upon arrival, I immediately noticed several cleanliness issues with my room. The kettle was dusty and visibly dirty, the shower gel was completely empty, there were noticeable stains on the bed sheets, the shower room floor was unclean, and the shower water pressure was extremely poor. I reported these issues to the front desk on the same day. In addition, during the check-in process, the staff did not provide any information about hotel amenities, such as gym operating hours, availability of facilities like the ice machine or microwave, or other services. I only became aware of some of these facilities on my last day during check-out, which was disappointing. 2) 23 February 2026 The shampoo had run out and was not replenished during housekeeping services. I emailed the Front Office Manager regarding both the missing amenities and the ongoing low shower pressure issue. I did not receive any response. 3) 24 February 2026 The situation continued. Coffee and tea bags were not refilled, the stained bed sheets had still not been changed since Day 1 check-in, and both shampoo and conditioner were empty. I called the same Front Office Manager twice, and only shampoo was delivered. I then contacted the front desk twice more to clearly request conditioner, yet incorrect items were delivered again. As a result, the conditioner remained unreplenished for me for 3 consecutive days (22–24 February). 4) 25 February 2026 In the morning, I requested a new toothbrush through the front desk and was told housekeeping would provide one during housekeeping service. When I returned to my room after housekeeping, no toothbrush had been supplied. I later learned that when Trip.com contacted the hotel on my behalf regarding the service lapses, the Operations Manager informed them that everything had been “addressed and settled with me” which was not accurate. While individual staff members made partial attempts to assist, the repeated housekeeping lapses, lack of follow-up, and unresolved maintenance issue reflect systemic operational shortcomings rather than isolated mistakes. Throughout my entire stay (22–26 February), the shower water pressure issue remained unresolved. The hotel’s location is excellent and within walking distance of many major attractions, which helps save on public transport costs. However, good location alone does not compensate for the overall service deficiencies experienced during this stay. As a paying guest, I expected basic cleanliness, consistent replenishment of amenities, and responsive service, especially from a reputable hotel property like Marriott. Unfortunately, those expectations were not met during this stay.

Without doubt, this was one of our finest hotel stays in recent memory. From the moment we arrived, Novotel Edinburgh set the tone with a level of warmth and professionalism that genuinely stood out. The staff were incredibly helpful throughout and what really demonstrated this was a small but telling moment: we lost our key card during the stay, and it was replaced immediately, without any fuss or inconvenience whatsoever. It's the kind of effortless service that puts you completely at ease, and it's something you remember long after checkout. The breakfast deserves a special mention — it was simply top notch. The spread was so good that holding back was near impossible, and it's the kind of breakfast that makes you actually look forward to the morning. Freshly prepared, well-stocked, and served with care — it's one of the best hotel breakfasts we've had. The location is outstanding. Sitting just a mile from Edinburgh Castle, you're right in the heart of one of the most iconic cities in the UK. Public transport couldn't be more convenient either  buses are accessible right behind the hotel, making it incredibly easy to get around the city without needing a car at all. The one area that needs addressing is parking. The hotel's own car park is frequently full, which meant we had to use the nearby NCP instead. To the hotel's credit, they did provide a discount for the NCP - a thoughtful gesture that softened the inconvenience. However, it's worth noting for electric vehicle drivers: the EV charging at the NCP is painfully slow, so factor that into your plans if you're arriving in an electric car. A heads-up from the hotel at check-in would go a long way. Parking frustrations aside, Novotel Edinburgh is a brilliant base for exploring the city - exceptional staff, an unmissable breakfast, and a location that's hard to beat. We'd return without hesitation.

Cannot recommend this hotel enough! The moment when stepped foot.. we were in awe of this hotel. Staff entered so helpful and friendly! I will be back for sure!! Make sure you go to the bar.. cocktails to die for.!!

From check in to check out we had a great experience. Free water bottle top up at reception and also free tea and coffee 24hrs. No kettle in room but this didn’t bother us. Breakfast next door in platform 5 was buffet style and the staff in there were great too. As seen in other reviews the hall carpets in the hotel are a little bit stained in places but the room was clean and functional and a lot bigger than we were expecting. All in all this is somewhere we would head back to if we visit Edinburgh again

Nice service apartment. The family room is very clean and has a pantry. The only issue was little panic at the check-in, the instruction says the property will email the Access code or call/email them, but no email about code, they never responded to both my email & message via Trip.Com side also no answer. The self check-in actually needs to be done physically when arrived, first call them directly for door access PIN code, then using the digital screen at the lobby. It's high risk for late check-in as they have no front desk.

There was a sign in the hotel parking lot indicating that parking was required, but it didn't mention any discounts for hotel guests. To avoid trouble, I paid online. However, when I checked in, the receptionist asked if I had paid for parking. I said yes! He simply said, ”Unfortunately, our guests have an £11 voucher.” But their hotel website didn't mention this either. The receptionist's attitude was also very unpleasant.

Hotel was modern and clean. Beds were comfortable and bed nice and comfortable. Shower was large and powerful. There was a kitchenette which was equipped if you wanted to reheat food as only had microwave not a hob. Washing machine also in room plus iron. Two bedrooms both with tv. One room had a desk with chair which 2nd room didn’t but did have room to put one. We did have breakfast which was very basic only crossiants, fruit, pots of yogurt, cereals and pots of instant porridge tea and coffee. All presented nicely but personally I would not have again. There are plenty of places to get a cooked breakfast nearby especially in the winter months. We would stay again as it was a good overall experience

We booked this hotel not knowing that it is literally next to the zoo. So it was a pleasant surprise and we decided to include the Edinburgh Zoo as part of our itinerary when we were there. There’re bus stops infront of the hotel that conveniently transport us to the city centre in 15min; as well as to the airport. The bus systems there are superb and most of the times the buses arrived on schedule. There are no bottled mineral water, toothbrushes, toothpaste, comb or other sanitary products (except for shower gel, shampoo and handwash) provided in the room. However, there is a note pasted in the toilet that one has to ask for these items at the reception counter if one requires any of these. We didnt notice the pasted note in the toilet; thus we did not ask for these during our stay.. We were also surprised that there was no mini fridge or safe which are normally provided in a hotel room. Nonetheless we were happy when there’s an iron and ironing board in our room. We noticed that the housekeeping service usually starts around 9am. We were in the room at around 9.30am when someone from the housekeeping dept tried to open the door. So if you intend to wake up late, we suggest to keep your door locked and latched. Their housekeeping is efficient as we think they need to be on schedule but many times our used cups were not cleaned thoroughly (or replaced) as there were still stains in the cups. 1 day 1 of our half-drink bottled drinks was removed from the table which we presumed the housekeeper could have thrown it away. On the whole, it’s a pleasant stay for our family.