Cari Hotel 3-Star di Edinburgh

Ibis Edinburgh Centre Royal Mile - Hunter Square is indeed a real surprise. It exceeds the boring standard of Ibis. We decided to stay at this hotel due to its location. As Diamond member, the hotel upgraded my room and provided all necessary welcome package. Thumbs up 👍! I didn’t expect this from Ibis. The breakfast was extremely rich and good. Another thumbs up! Some deficits to point out: (1) We found bugs in our room, the next day housekeeping did excellent cleaning, (2) The window was a massive issue, it couldn’t be opened widely (until ＜ 1cm). Probably Ibis management can pay better attention in future. Last but not least, front desks and other staffs were very friendly. ☺️

The only thing that was good about this hotel was the location- the most central. Everything else was pretty bad. I have requested a room with a nice view for our special occasion but was given a room with the view of the industrial back wall. Called the manager and he came and apologised and said there were no other rooms left. The room itself was outdated, looked like a hostel rather than a hotel. We have travelled a lot but this was the worst hotel we have stayed in. Our special occasion was ruined. The room was so tiny that it was difficult to squeeze a suitcase between the bed and the wall. The TV had no internet connected. There was no mini fridge. The bathroom entry door was a squeeze. The toilet was so close to the wall that you would be pushed into a wall. No toilet brush either. For the expensive price paid they didn’t even give us a bottle of water or a biscuit. The restaurant is under refurbishment this time and they provide tea/coffee and pastries on level 3 for breakfast free. There is a limited expensive menu to order from reception to your room if you need. The luggage storage facility is limited. When checking out many people were told there was no more room for the luggage storage and those people had to go and look for the pricey luggage storage outside. We met some people also complaining about the hotel. Will never come back to this hotel again.

All the hotel staff are very kind people. The room was too beautiful. Hotels location is totally convenient for tourists, in my opinion. For example, we came back to the hotel after midnight and it was safe for us.

It's a great location as I was attending a conference at the Edinburgh Convention Center next door. Front desk is ok & quote pleasant. Breakfast @ £13 was quite good. The spread was more than adequate. However the room would not be cleaned during the stay & 2 towels were provided. There was no fridge or in-room phone to contact the front desk. There are no room amenities eg brdroom slippers or toiletries. For the room rates of ~£200 this standard is terrible.

The hotel was excellent value, £104 including breakfast. I think that may be because it was a Sunday, as I have previously paid £250 for the same hotel on Friday and Saturday night. The room was spotless, the bed was very comfortable. Breakfast was great, good location near a tram stop for the centre of Edinburgh.

The loved this place it's so beautiful and situationed right next to the train station which is great you can send an email and check in early as check in is at 4 o'clock that was the only down side but they will allow it early the staff are amazing I've stayed here many nights and I just adored it close to shops and the other travelers are lovely one of my favorite places

Location of this hostel quite good, which is near to most attractions. I stayed in the 4-bed female room, so i feeled safe staying there too, as a solo traveler. The room is spacious for 4 people to put luggage. The only thing that I minded is there is no lift, so I had to carry my big luggage myself to second floor.

Stayed for 2 nights. Very quiet hotel in a great location right outside tramstop from airport. Didnt eat in restaurant or have breakfast there, staff were lovely, bed very comfortable, Only issue i had was that i would like to have been able to open a window for fresh air. Would definately stay here again, cant wait.

Excellent Location, but Serious Security Lapses I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience. The Highlights Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring. Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions. Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly. Room Maintenance & Tech Issues Unfortunately, the shine started to wear off once we settled into the room: Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day. Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception. Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette. A Major Security Concern The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds. Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols. Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.

房間比想象的好很多，乾淨舒適。自助入住和退房快速便捷，不會的打電話問有耐心的引導，門禁不會使用可以問工作人員。位置距市中心和各景點較遠，步行30分鐘大概，不過可以坐公交。 總結，還是很好的選擇，畢竟愛丁堡的酒店魔怔般的貴，再來還會住這家。