Hotel Tbilisi dengan Tempat Letak Kereta

I was really impressed with this hotel in every respect. The location provides easy access to Old Town, staff were friendly and professional, breakfast was good, and the bar on the 6th floor was a welcome addition. Will definitely stay here again.

Hotel looks good as new one . Positive points: room was very convenient with 2 toilets and separate rooms , was very practical for us with small baby. View from window on photo, very nice. Back yard very beautiful landscape. Breakfast was simple , but enough for us. Stuff mostly speaking English. Negative points: In The room was small black ants on sofa and in one toilet room. In bath room don't work dispenser with shower gel. After I ask to fix this problem , stuff didn't anything . They don't have concierge service . We arrived with baby and 4 pcs baggage and nobody even try to help us. I think we don't will stay again this hotel.

Отель хороший, новый. Обслуживание очень хорошее. В номере убирают ежедневно, меняют все принадлежности. Особенно можно отметить ресторан при отеле. Не понравились завтраки. Очень скудный выбор, мало фруктов.

It was upsetting experience during my 6th visit to amazing Tbilisi. 1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name 2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****. 3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive). 4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)

Прекрасный, стильный отель! Хорошие номера, необычный спа. Вкусная кухня. Единственный момент, хотелось бы более новую сантехнику и теплые полы ванной комнате.

I recently stayed at this hotel with my family. Our room was average but clean and comfortable. Breakfast was a highlight—varied and delicious! The hotel's location is excellent for sightseeing and offers a quiet neighborhood vibe, making it great for families. Overall, a solid choice for a pleasant stay.

Останавливаюсь в данном хостеле уже второй раз, очень нравится местоположение хостела: центр города, все достопримечательности рядом, чистота, порядок, персонал говорит на русском языке, очень внимательный и доброжелательный, при заезде предлагается гостю бокал грузинского вина. Хостел находится в одной из квартир жилого дома постройки 19 века, напротив дома находится консерватория. В 100 м параллельно улице Грибоедова, находится главный проспект Тбилиси - проспект Шота Руставели, где находится три здания Национального музея Грузии, Театр оперы и балета, а также парламент Грузии.

I am happy with my stay at the Ramada. I really liked the hammam and the steam room, it was really relaxing. The room is clean, there are slippers, bath accessories, tea, coffee, water. It was warm in January. The bed is large and quite soft. The staff is polite, especially thanks to Saba S. at the hotel's reception, who helped solve the problem. The jacuzzi is small but cozy and relaxing, there is an indoor pool working in winter, a gym. The location allows to go to the city center by feet, getting to know the city, but also there was no any problems to go to metro station nearby and take a taxi. I would come back here again.

В проживании были и плюсы и минусы. Плюсы: Красивый интерьер Чисто и хорошо убирались каждый день Есть все необходимые принадлежности: тапочки, халаты, шампуни, щетки и т.д. Просторный номер Много вешалок и шкафов для вещей Отличный бассейн, сауна, тренажерный зал с большим выбором тренажеров и оборудования В номере климат контроль Минусы: Далеко от всех достопримечательностей, на горе Вид из окна был на помойку Перед отелем стройка, поэтому красивого вида нет нигде Во второй день не поставили воду в номер, а персонал сказал пить из-под крана. Но на следующий день они исправились Телефон в номере не работает (кнопка вызова ресепшен), приходилось ходить на ресепшен по любым вопросам Мало кто из персонала говорит на русском, но и на английском они видимо плохо понимают, так как несколько раз давали ложную информацию. В целом отель норм, если вы на машине, и если снимать за те деньги, что я снимала (~100$ в сутки за номер с двумя спальнями).

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.