Cari Hotel 5-Star di Tbilisi

The level of this hotel is extremely high. Honestly, I was very surprised. If I had to mention one thing, I would like to see a bit more creativity in the breakfast menu. The cleanliness and service standards are absolutely top-notch.

Hotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.

Отель хороший, новый. Обслуживание очень хорошее. В номере убирают ежедневно, меняют все принадлежности. Особенно можно отметить ресторан при отеле. Не понравились завтраки. Очень скудный выбор, мало фруктов.

Ini adalah Sheraton terbaik yang pernah saya menginap. Kualiti sauna juga luar biasa. Saya pasti akan datang lagi.

The hotel has a unique historical feature and belongs to a charming ancient building. The rooms are beautiful and the food is delicious. The Georgian girls are very beautiful and gentle, providing a great travel experience that deserves praise!

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

Great hotel and helpful staff. I had spent 30 minutes at reception before coming to my room, sorting out the next day’s trip, with the staff who was especially helpful. After that, I came upstairs, changed clothes, and was finally ready to rest. Shortly after, I was asked to come back down just to pay for and collect my laundry (express service to which I had to call and followup for). I was extremely tired and not feeling well, so I asked 3–4 times if they could make an exception and bring it upstairs. They refused, saying it’s hotel policy that all payments must be made at reception, a ridiculous policy for a hotel of this standard. Ironically, the same night we ordered food to the room, and they brought a card machine upstairs and took payment on the spot. I had actually planned to rebook this hotel but I decided against it solely because of this inconvenient and inconsistent policy.

That's was amazing experience, my room was really nice, the view was incredible!

🌟 5/5 – Truly Deserves Its Five Stars! Wyndham Grand Tbilisi exceeded all expectations. The hospitality was top-notch—staff were very helpful and welcoming. The rooms were spotless, modern, and incredibly comfortable. Everything about the hotel felt high-end and well thought out. Super satisfied with my stay and would definitely return!

I feel like cheated because I  booked two room, City facing with bathtub, but they provided me one without without bath tub, both without City facing, and one room was very small in  lower category Hotel is very good swimming. Pool indoor was not working and not informed by property to Website.