Hotel berhampiran Coconut Park, Phnom Penh

ดีมาก ห้องพักกว้าง รายวันมีเครื่องซักผ้าส่วนตัวในห้องด้วย ไกล้สถานบันเทิง

Apartment style hotel, quiet, would recommend and stay again. Quiet part of town. Enjoyed my stay

Beautiful old hotel right opposite the Royal Palace. The hotel grounds make you feel like you're surrounded by nature. The rivrr promenade is a 3 minute walk away. Breakfast was very good with a wide selection of Western, Asian and local Cambodian food. After arriving quite late, Mealea restaurant was great for dinner. We had a few drinks, a salad and 2 local dishes which came to around $45. Overall, a lovely place to stay and will definitely return.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

This place was outstanding. It exceeded my expectations. I’m thankful that they had space for a last minute booking. I was able to book a single room, which was comfortable. The décor in the hostel resonates with a homey vibe. With a swimming pool and a bar there were chances to meet other travelers. I would recommend this place for solo travelers or couples. The staff are friendly and accommodating. The staff can also speak a little English so the service was good during my stay. This hostel is close to the national monument, the Royal palace and the national museum.

Location - Well placed in the city. From the pool and bar area you can see the independent monument and the tops of the palace complex. There are some distance views of the river as well. Easy to walk out from to the monument, palace and the river. Just be warned that if you walk you constantly get hassled by tuk tuk's looking for business. Crossing the road can be challenging as it is very busy. Rooms - Basic clean and all that you need in a hot country. The only downside is that it can be noisy due to the stone floor that echo's the sound of chairs being moved. Staff - Polite and speak good English. Big shout out to the petite young women (sorry don't know name) who served us breakfast and during the day, evening drinks - always had a big smile and very helpful. Food - Nice selection at breakfast of fruit and cereals, pastries. A selection of cooked breakfast representing many cultures (noodles, soup, western eggs etc). Lunch/Evening they had a good selection of small bites (burritos, veg and dips) and western and Asian dishes (steak, noodles, rice) Amenities - Good wifi signal throughout. Restaurant and bar clean and mixture of seating available. Pool table. Pool was gorgeous on the roof with great views. Big enough to have a little swim about. Seating can get crowded in the afternoon when people return from touring around. Recommend the hotel as we didn't find or have any negatives.

This is a fantastic hotel with a recent soft opening, I was able to stay here for three nights and had a superb experience. The spa was world class. It had a fantastic infinity pool, I had multiple meals in the poolside restaurant that were outstanding in the five star category. I had some special arrangements for dance classes from Sarah, who was wonderfully responsive to all inquiries and special requests. The value is outstanding, and this is on its way to be the best hotel in Phnom Penh.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

location is exceptional right in red light district. Room is clean and have everything necessary even have a room safe . The rooftop bar and infinity pool add the perfection of the hotel Staff at the hotel was kind and friendly Will Highly recommend this hotel to those who plan to have a good time

What I like about it : Room is big enough for the price. There is a small tv with English channels, a small fridge, closet, AC and the toilet is well functioning. They provide toiletries and comp water, tea and coffee. They also have a minibar that you need to pay for that has water, softdrinks, beer and chips. : Service was good, staff member greeted me and I go down the tuktuk to help me with the luggage and after checking in, he sent me to the room. : There is a lot of nearby resto to choose from. It is also quite close to Virak Buntham (Japan Hospital). What can be improved : Wifi is in and out.