Novotel Phuket City Phokeethra

Ulasan Novotel Phuket City Phokeethra

Novotel Phuket City Phokeethra

40, 5 Chanajaroen Road, Tambon Talat Yai, Amphur Muang, Mueang Phuket, Phuket Province, 83000, ThailandLihat Butiran Hotel
Novotel Phuket City Phokeethra
Novotel Phuket City PhokeethraNovotel Phuket City PhokeethraNovotel Phuket City Phokeethra
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
201 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.1
Perkhidmatan4.3
Kebersihan4.3
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Semua ulasan(201)
Ulasan positif(188)
Ulasan dengan gambar/video(65)
Sarapan pagi yang lazat(20)
Nilai yang hebat(16)
Mudah untuk pergi membeli-belah(13)
Dekat dengan tempat membeli-belah(11)
Lokasi yang strategik(9)
Pemandangan baik(8)
Penyambut tetamu yang peramah(8)
Bilik yang besar(5)
Ulasan kurang baik(13)
GB Asia-trotter
Bilik King Mewah dengan Balkoni
Menginap pada Dis 2024
Pasangan
67 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Feb 2025
The room was spacious and the bed comfortable. The balcony and its views are the best feature of the room. The roof top garden also has great views and a charming atmosphere. Breakfast was ok; their ‘eggs Benedict tom yum’ was amazing. Very polite staff. I’d gladly stay here again
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to review your experience with us. We are thrilled to read that you enjoyed your stay and that the room and rooftop bar Estrela, were key highlights from your stay. We are also happy to read that our team were a positive and you would stay with us again. See you next time. Kind Regards Paul Smith, General Manager.
Sein Le Myo
Deluxe Twin Bed Room Dengan Balkoni
Menginap pada Dis 2024
Keluarga
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 31 Jan 2025
Walking distance to Phuket old town. Food at nearby night market is delicious.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay and we hope that you can come to visit again to deliver a 10/10 experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Eddd11
Deluxe Twin Bed Room Dengan Balkoni
Menginap pada Sep 2024
Pasangan
9 ulasan
4.7/5
Menakjubkan
Disiarkan pada 4 Nov 2024
Room have great views over the city. The sound insulation in the room was not so good. Overall a decent stay though Breakfast buffet was decent and coffee was pretty aromatic.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback regarding your recent stay with us here at Novotel Phuket City Phokeethra. We are pleased to see that you enjoy your stay with us. You positive comment “Overall a decent stay though breakfast buffet was decent and coffee was pretty aromatic” will be shared to the team for their great work. However, we have taken note in regard of sound insulation in the room on board and will find out the solution of this challenge. We hope that you can come to visit again soon. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Pengguna Tanpa Nama
Deluxe Twin Bed Room Dengan Balkoni
Menginap pada Sep 2024
Bisnes
153 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Okt 2024
Nice hotel location with excellent breakfast selection. Had been staying there when we are in Phuket. Highly recommended.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that you enjoyed your stay with us and that the nice hotel location with excellent breakfast selection were to your liking. Thank you for your positive feedback, we all hope we can welcome you back soon for another positive experience. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Jayelle Chng
Bilik Superior King
Menginap pada Feb 2025
Pasangan
10 ulasan
4.5/5
Hebat
Disiarkan pada 11 Mac 2025
Had a great stay with Novotel! Though slightly far away from old town (around 15 mins walk) the room and service was impeccable. The room was big, and the bed was comfortable. Great place for a quiet sleep. Would definitely stay again in the future.
Terjemah
Sanjay
Bilik King Mewah dengan Balkoni
Menginap pada Jul 2024
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 25 Ogo 2024
Location is very close to phuket old town. Weekend night market is spectacular. Those who lived Indian food, Amritsar restaurant in old Phuket town Lia a must visit.
Terjemah
6/11
Jawapan daripada Pihak Penginapan: Dear Sanjay,Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay with us and the hotel location was a key point you found positive. We hope that you can come to visit again soon.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Pengguna Tetamu
Bilik King Mewah dengan Balkoni
Menginap pada Dis 2024
Pasangan
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Jan 2025
Very good
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to rate your recent experience with us. We are thrilled to see that you had a 5* experience and we all look forward to you visiting again in the near future for another positive experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Uchka
Bilik Superior King
Menginap pada Dis 2024
Melancong bersama rakan
4 ulasan
2.7/5
Disiarkan pada 3 Feb 2025
I stayed at this hotel for two nights. Unfortunately, my first night was quite bad due to outside noise, which made it difficult to sleep. The next day, we requested a room change and moved to an upper floor. While the new room was better in terms of noise, its layout was an “up-down” type, which was not ideal for my preference. Overall, the experience improved after the room change, but the noise issue on lower floors was disappointing.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to tell us about your experience, we are sorry that we fell short of the expectations we have for our guests. Your comments have been noted and we will work as a team to address these. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
Michael 叔叔
Bilik Superior Twin
Menginap pada Mei 2024
Pasangan
10 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Jul 2024
Very convenient location close to old town Heated outdoor covered swimming pool 🏊♂️ which is great Breakfast offered sufficient options But need to improve cleanliness and refurbishment as signs of wear and tear all around.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to review your recent experience at the Novotel Phuket City Phokeethra. We are pleased that overall your stay was good and that the hotel location, breakfast were to your liking. We have taken your feedback concerning the cleanliness and need for refurbishment on board. We hope we can welcome you back in the future and improve upon this experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Sharon Kathleen
Suite Junior
Menginap pada Nov 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 13 Dis 2024
Booked a junior suite and definitely recommend this hotel although a little distance into old town very nice and Jo- Jo on the roof top bar was very friendly
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sharon Kathleen,Thank you for taking your time to give us some feedback during your stay.We are delighted to hear that you had an excellent stay and it’s wonderful to know that our team, Khun Jojoe at the rooftop bar was very friendly and contributed to making your experience memorable. Your positive feedback about his hospitality is truly appreciated. Thank you once again for choosing to stay with us, and we look forward to welcoming you back very soon.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Style Phuket City
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Okt 2024
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 9 Nov 2024
Definitely worth it for the price but do not compare room with newer 5 star hotels. But service is 5 star.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback regarding your recent stay with us here at Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay especially the service from our team. We hope that you can come to visit again soon. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Pengguna Tetamu
Bilik Superior King
Menginap pada Jul 2024
Solo
2 ulasan
2.2/5
Disiarkan pada 22 Ogo 2024
The receptionist did not let me to stay at the hotel even *********** still need me to pay for the room. She said my booking is cancelled 20th August at 2 p.m. But I contact the agent at *********** it said the cancellation cannot be done. What happened? I have to move to stay at ibis. But the credit card still charged my stay at Novotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer,Thank you for your recent stay with us at Novotel Phuket City Phokeethra and for informing us about your situation.We sincerely apologize for the inconvenience caused by our full booking. We understand how frustrating this must be and are genuinely sorry that we couldn’t accommodate you for the entirety of your stay. Regarding the cancellation of your booking however payment was processed successfully despite the cancellation. May I please require further more information as below details to verify the reservation if the payment was made in error, we will arrange for a refund as soon as possible. Reservation name:Confirmation number:Period of stay:Room number:Email:Kindly reach me via email: We also appreciate your patience and hope to have the opportunity to welcome you back in the future.Best regards,Rungsiya MoonchinoFront Office ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Sumesh
Bilik Superior Twin
Menginap pada Jul 2024
Bisnes
48 ulasan
4.5/5
Hebat
Disiarkan pada 8 Ogo 2024
The hotel and stay is impressive.. but the room charges by trip.com is higher than other some of the websites
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are happy you enjoyed your stay but sorry that you found a more competitive price on an alternative website. We will look into this matter. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
Saurabh761
Bilik Twin Eksekutif
Menginap pada Jun 2024
Keluarga
8 ulasan
3.7/5
Disiarkan pada 22 Jul 2024
The hotel location is good. Rooms are big and clean. The buffet breakfast is average and the food is nothing to write home about. Location is perfect.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Saurabh, Thank you for your feedback, we are pleased that the hotels location and rooms were key highlights of your experience, we are however sorry that you found the breakfast average and would welcome any feedback of what you think needs to be added or amended in order to improve. We hope we can welcome you back again in the future and improve upon this experience. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
TravellingAllTheTime
Bilik Superior King
Menginap pada Okt 2023
Pasangan
16 ulasan
4.5/5
Hebat
Disiarkan pada 7 Nov 2023
Great established hotel just 10 mins walk out of Phuket old town. Breakfast was acceptable and choices were different in two different mornings. Located outside were an expo selling cheap clothes as well as a daily local morning market selling food and wet market. Swimming pool was ok.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your review of your stay at Novotel Phuket City Phokeethra. We are pleased to read that you enjoyed your stay with us and that the hotel location, breakfast and swimming pool all to your liking. We all hope we can welcome you back for another positive experience in the near future.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City