Fusion Suites Phuket Patong

Ulasan Fusion Suites Phuket Patong

Fusion Suites Phuket Patong

5/5 Phrabaramee Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandLihat Butiran Hotel
Fusion Suites Phuket Patong
Fusion Suites Phuket PatongFusion Suites Phuket PatongFusion Suites Phuket Patong
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
150 ulasan
Ulasan yang disahkan
Persekitaran4.0
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.3
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Semua ulasan(150)
Ulasan positif(127)
Ulasan dengan gambar/video(62)
Perkhidmatan penghantaran ulang-alik(19)
Makanan yang lazat(15)
Kolam renang yang bagus(12)
Bilik yang besar(11)
Sesuai untuk perjalanan perniagaan(7)
Pancuran mandian susah digunakan(6)
Berdekatan dengan pantai(6)
Mempunyai bilik untuk keluarga(5)
Ulasan kurang baik(23)
Pengguna Tanpa Nama
Bilik Grand Deluxe
Menginap pada Jan 2025
Pasangan
8 ulasan
4.5/5
Hebat
Disiarkan pada 5 Mac 2025
Enjoyable stay at fusion suites patong! They had a lovely decoration on the bed to celebrate our anniversary. Location was on the hill in patong but there’s a 2-hourly shuttle to jungceylon mall and patong beach. Breakfast is decent, thai food spread was yummy but western food can be improved. Didn’t get to try out the pool but looks nice
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience at Fusion Suites Phuket Patong. We’re thrilled to hear that you enjoyed your stay and appreciated the lovely anniversary decoration on your bed. It’s great to know that you found our location convenient with the shuttle service to Jungceylon Mall and Patong Beach. We’re glad you enjoyed the breakfast, especially the Thai food spread, and we appreciate your feedback regarding the Western options—this will help us improve. We hope you have the chance to enjoy the pool on your next visit! Thank you for choosing us, and we look forward to welcoming you back soon. Best regards,Supranee KaewkittiwatGeneral Manager
Pengguna Tanpa Nama
Grand Deluxe Jacuzzi
Menginap pada Nov 2024
Pasangan
6 ulasan
4.5/5
Hebat
Disiarkan pada 5 Jan 2025
3days booking, and spa package with jacuzzi room in last day. Spa package could not be booked earlier or within the hotel staying hour. We need to come back for spa services after we check out . Location a bit far if not drive Overall is good
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your overall experience. We appreciate your comments regarding the spa package and the requirement to book services after check-out. We understand that this may not have been the most convenient arrangement, and we will take your feedback into consideration as we strive to improve our guest services. Regarding the location, we acknowledge that it may be a bit distant for those without transportation. We are glad that this did not detract significantly from your stay. Thank you once again for your insights. We hope to welcome you back in the future for another enjoyable visit. Best regards,Supranee KaewkittiwatGeneral Manager
Pengguna Tanpa Nama
Grand Deluxe Jacuzzi
Menginap pada Okt 2024
Pasangan
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada 26 Nov 2024
We stayed in room with the bathtub, however we didn't really use it as it was outdoors. The sink area is open and hence it was quite cold to get dressed outside the shower if the AC is on. Location wise the hotel is up the hill and along the only few road connecting old town and Patong and the road was very busy and there is traffic jam during peak hours. If you wish to visit Patong, you will have to take the shuttle bus if not use grab/ bolt etc. The staff are nice and we enjoyed our stay in fusion suite.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your experience at Fusion Suites. We’re glad to hear that you enjoyed your stay and found our staff nice. We appreciate your feedback regarding the outdoor bathtub and the open sink area. Your insights about the temperature and layout will help us consider enhancements for guest comfort. We understand that our location can present challenges, especially during peak traffic hours. We’re glad you found the shuttle service convenient for visiting Patong. Thank you again for your valuable feedback. We hope to welcome you back in the future for an even more enjoyable stay!Best regards,Supranee KaewkittiwatGeneral Manager
Mohammad Hajibi
Bilik Grand Deluxe
Menginap pada Sep 2024
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 30 Okt 2024
The hotel is distinguished by its quiet location, far from the hustle and bustle of the city. It is also distinguished by its good price and its proximity to all the activities in the city. I recommend it for families. The staff are friendly and the rooms are clean.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We are delighted to receive your positive feedback about our hotel. We take pride in our quiet and peaceful location, providing a serene escape from the city's hustle and bustle. It's wonderful to hear that you found our prices reasonable and our proximity to city activities convenient. We are especially pleased to be recommended for families, as we strive to create a welcoming environment for guests of all ages. Our staff works diligently to ensure that every guest feels at home, and we are glad to hear that their friendliness made a positive impression on you. Maintaining clean and comfortable rooms is a top priority for us, and we are grateful that you took notice. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back in the future. Best regards,Supranee KaewkittiwatGeneral Manager
T.Gürhan
Grand Deluxe Jacuzzi
Menginap pada Dis 2024
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 5 Feb 2025
Güzel odaları olan doğa içinde bir otel. Otelden çıkıp yürüyerek merkeze gitmek zor. Kesinlikle bir araç kullanmalısınız. Çünkü yürüyüş yolu yok. Ancak odalar ve hizmet çok iyi, personelleri çok iyi ve yardımsever.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your thoughtful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful rooms and received excellent service from our friendly and helpful staff. We appreciate your comments about the hotel's natural setting and understand that access to the city center can be challenging on foot due to the lack of walking paths. We always recommend our guests use a vehicle for convenience. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Best regards,Supranee KaewkittiwatGeneral Manager
Pengguna Tetamu
Studio Mewah
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Dis 2024
Perfect hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your feedback about your recent stay. We are delighted to learn that you regard our hotel as perfect. Your satisfaction is of utmost importance to us, and we look forward to the opportunity to welcome you back for another exceptional stay in the future. Best regards,Supranee KaewkittiwatGeneral Manager
Gia_92
Grand Deluxe Jacuzzi
Menginap pada Dis 2024
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 20 Jan 2025
Pros: Location close to Patong is that’s your thing Staff were friendly The bartender for the roof top was a diamond and the guy who is on front desk is 10/10 Cons Got there at 2 and I didn’t check in till 3:15 they said sorry the last guests checked out late which was super annoying My first room smelled like a drain had to move and the jacuzzi was filthy The jacuzzi water is brown, comes from a “different tank” A lot of children screaming in the pool from 8am A lot of unfortunate things happened like a fire alarm glitching and going off at 8am for ages There is about 8 sun loungers, so in my 5 day stay I never got to lay by the pool once Will I stay again, probably not
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our location, found our staff friendly, and had a positive experience with our rooftop bartender. However, we sincerely apologize for the inconveniences you encountered during your stay. We understand how frustrating it must have been to experience a delayed check-in, room issues, and disturbances from the pool area. Your concerns regarding the jacuzzi and the fire alarm are taken seriously, and we will address these matters with our team to ensure improvements are made. We appreciate your insights about the sun loungers and will look into ways to enhance our pool area for a more enjoyable experience for all guests. We value your feedback and hope you might consider giving us another chance in the future. Your comfort and satisfaction are important to us. Best regards,Supranee KaewkittiwatGeneral Manager
Ashish
Bilik Grand Deluxe
Menginap pada Nov 2024
Keluarga
2 ulasan
1.5/5
Disiarkan pada 14 Dis 2024
I recently stayed at In Fusion Suites in Phuket with my family, and unfortunately, the experience was far from satisfactory. Upon arrival, we were assigned a corner room located entirely downstairs, where the outside area had a constant foul smell. The room location alone was disappointing, but the behavior of the staff made the stay even worse. The staff were incredibly rude and unaccommodating. Any request, no matter how small, was met with resistance or outright refusal. For instance, when I requested an extra small water bottle, they behaved as though I was asking for something exorbitant. I also requested a room change due to the issues with the location and odor, but they flatly refused without any effort to resolve the situation or show understanding. The hotel claims to be a five-star property, but it doesn’t live up to the standards. At best, it is comparable to a two- or three-star hotel. While the cleanliness of the outside areas was acceptable, the overall service and quality left much to be desired. One of the most frustrating aspects was being charged for three persons (two adults and a child) upfront, only to later be asked to pay extra for the child’s breakfast. This lack of transparency and professionalism was very disappointing. In my experience, certain problems can be overlooked when the staff is courteous and willing to assist, but the rude behavior here made the stay unbearable. I would not recommend this hotel and will certainly not be returning. For a property that claims to be five-star, it falls far short in terms of hospitality, service, and overall experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at In Fusion Suites. We sincerely apologize for the unsatisfactory experience you encountered. We are disappointed to hear about the issues with your room location and the unpleasant odor. Your comfort is our priority, and we regret that we did not meet your expectations. Additionally, we are very concerned to learn about the behavior of our staff. This is not the level of service we strive to provide, and we will address this matter with our team to ensure that all guests are treated with the respect and courtesy they deserve. We also apologize for the confusion regarding the charges for your child's breakfast. Transparency is important to us, and we will work to improve our communication in this area. Your feedback is invaluable as it helps us identify areas for improvement. We appreciate your comments about cleanliness and will continue to maintain high standards in our facilities. Thank you once again for your insights. We hope to learn from this experience and improve our services in the future.Best regards, Supranee KaewkittiwatGeneral Manager
Candice_leville
Studio Mewah
Menginap pada Apr 2024
Melancong bersama rakan
6 ulasan
4.5/5
Hebat
Disiarkan pada 12 Jul 2024
Love this hotel as it is quiet during our stays due to its low season. The room is huge and comfortable, breakfast has quite a lot of variety and is tasty as well. There is also a roof top and welcome drink you can redeem and chill there. The staff are polite and always with smiles on their faces. We really enjoy the stays and wish to come back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Candice_leville, We sincerely appreciate the time you took to share your recent stay experience at Fusion Suite Phuket Patong with us. It brings us great joy to know that our hotel and services have successfully met your expectations and satisfaction. Additionally, we extend our gratitude for the lovely photo you captured during your stay and generously shared with us. We would love to have you back to the sunny weather and clear blue skies at fusion Suites Phuket Patong!Best regards,Supranee K.General Manager
Pengguna Tetamu
Bilik Grand Deluxe
Menginap pada Apr 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Mei 2024
Beautiful hotel with lovely staff. Rooms and pool area area were spotless.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay with us. Our team is dedicated to providing every guest with a wonderful experience and it is fantastic to know that you found the rooms and pool area spotless. We look forward to welcoming you back soon for more enjoyable stay at Fusion Suites Phuket Patong !Best regards,Krittamon B.General Manager
Pengguna Tetamu
Bilik Grand Deluxe
Menginap pada Feb 2024
Melancong bersama rakan
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Mac 2024
I really like this hotel with the room, perfect pool, breakfast and quiet environment. The pool is relaxing and I did stay all day long. The hotel is very close to Patong beach... 5 mins away from hotel. Great stay in Fusion and reasonable price.
Terjemah
Jawapan daripada Pihak Penginapan: Dear 至尊豪华房,Thank you for taking the time and writing your kind review about our hotel. It’s a pleasure for us to note your generous compliments of the services and facilities of our hotel. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. Look forward to seeing you soon at Fusion Suites Phuket Patong!Best regards,Krittamon BuasriGeneral Manager
Pengguna Tetamu
Grand Deluxe Jacuzzi
Menginap pada Jan 2024
Pasangan
9 ulasan
4.0/5
Sangat Baik
Disiarkan pada 4 Mac 2024
We enjoyed our stay at Fusion suites, however the shuttle bus to Patong Beach got quite full. Would be nice if they had it more frequently. The room itself was nice, mostly clean (the chairs and curtains were stained), but the service was great. They led us from the lobby to our rooms. We got the outdoor jacuzzi suite which was decent. The stay also included a free rooftop welcome drink. I felt like for the days we booked we had overpaid but that’s what we get for booking so close to the date. 😆
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay with us. We look forward to welcoming you back again.Sales & Marketing Team
The Travel Bug
Bilik Grand Deluxe
Menginap pada Jan 2024
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Feb 2024
My recent stay at Fusion Suites in Patong, Thailand, was nothing short of delightful, thanks to the exceptional service and amenities the hotel offered. From the moment we arrived, the staff's warm welcome set the tone for what was to be a memorable vacation. Initially, there was a slight hiccup with our room type, but the hotel staff were quick to rectify the situation, demonstrating their commitment to guest satisfaction. Their efficient and accommodating nature made the process seamless, ensuring we were comfortably settled in no time. The error was regrettable made by ourselves but Trip.com and the hotel staff more than helpful in trying to resolve the error! ❤️ One of the highlights of our stay was the daily shuttle service provided by the hotel, offering convenient access to Patong Beach and the bustling Jungceylon Mall. This thoughtful service allowed us to explore the local area with ease, adding an extra layer of enjoyment to our trip. The location of the hotel is on a hill so it’s the perfect getaway from the bustling streets of Patong!🇹🇭 The culinary experience at Fusion Suites was impressive. The food available at the hotel was not only delicious but also beautifully presented, showcasing the skill and attention to detail of the kitchen staff. Each meal was a delight, contributing to the overall excellence of our stay. The spa at Fusion Suites was a sanctuary of relaxation, offering massages at reasonable prices. The quality of the treatments and the serene atmosphere provided a perfect escape from the hustle and bustle, allowing us to unwind and rejuvenate during our vacation. Our room, equipped with an outdoor jacuzzi, was the cherry on top of our stay. It provided a private oasis where we could relax and enjoy the tropical ambiance, making our experience even more special. The cleanliness of the hotel was impeccable, thanks to the diligent housekeeping team. A special shoutout to Miss Mook, who cleaned our room daily with a smile. Her dedication and hard work did not go unnoticed, and we are grateful for her contribution to making our stay comfortable. In conclusion, Fusion Suites in Patong is a gem that I would highly recommend to anyone visiting Thailand. The combination of excellent service, convenient amenities, and a welcoming atmosphere makes it a top choice for travelers seeking a memorable and enjoyable stay. Thank you, Fusion Suites, for a fantastic vacation experience!
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear The Travel Bug,Thank you for taking the time to share your positive experience at Fusion Suites Phuket Patong. We are delighted to learn that your stay with us exceeded your expectations. Providing exceptional service and creating unforgettable memories for our guests is our utmost priority. Your kind words are truly appreciated, and we will ensure that your feedback is shared with our dedicated team members. They will be thrilled to know that their efforts contributed to making your stay exceptional. We look forward to welcoming you back to Fusion Suites Phuket Patong soon!Best regards,Krittamon BuasriGeneral Manager
Pengguna Tetamu
Studio Mewah
Menginap pada Jun 2024
Keluarga
5 ulasan
3.7/5
Disiarkan pada 27 Jul 2024
I like the hotel , every thing was nice except the staff , they are very rude specially one girl in the reception her name ******* , she told me i have yo leave the hotel because my booking not confirmed and she hung up the phone while i was still talking.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We are grateful for your feedback and the time you took to share your experience during your stay at our hotel. We truly appreciate your decision to prolong your stay due to your satisfaction with our hotel amenities, and the fact that our room rates align with your budget is something we value greatly. With regards to the constructive feedback, you shared about the performance of our staff, I will conduct a thorough investigation in order to promptly address the issue. Thank you once more for your feedback.Best regards,Supranee KaewkittiwatGeneral Manager
prateek
Bilik Grand Deluxe
Menginap pada Jun 2024
Pasangan
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Jul 2024
The hotel room is decent for the price you pay but does not seem to be a 5 star hotel at all. The staff at the reception is not very cordial. The best part is the shuttle service to the Patong beach every 2 hrs
Terjemah
Jawapan daripada Pihak Penginapan: Dear Prateek,Your review of our hotel stay is greatly valued, and I am sorry to hear that our Hosts' service did not meet your satisfaction. I assure you that I will personally delve into the specifics of the issue and work diligently to address and enhance the service to meet the expected standards. Thank you for mentioning how the hotel shuttle service made your stay more convenient; we hope to have the pleasure of welcoming you back.Best regards,Supranee KaewkittiwatGeneral Manager