Hotel berhampiran Museum Marionetas do Porto, Porto

Old school hotel with modern amenities. Great location with plenty of restaurants nearby. Especially if you turn left when you walk out the door and walk straight ahead for a few minutes. Apparently there’s supposed to be a market, Porto Belo, close by on Saturdays, but it wasn’t on when I was there, which led to confusion for a number of tourists - including me 😊

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.

Lovely hotel in Porto. What made it for me was the rooftop area and the bar service on the 8th floor, it was so calming and peaceful. Little things let this stay down for me however, in particular house keeping. I was there for a total of 5 nights and twice I had to go ask for more water and towels. They didn't replenish coffee, or even change the dirty coffee mugs for clean ones. As I say just the things you would expect. Location was good, but not fantastic for being right in the life of things without hilly climbs.

Decent hotel, very clean not too far from the tourist places. All the staffs are very nice. Especially Ms. Sophia (Breakfast Buffet Area) who’s always present whenever we need anything. The room is clean, they clean everyday but they forgot to refill the liquid body soap container. Needed to ask the reception for a refill and they’re action was prompt. It’s just that it’s a bit hot (AC not so good) Overall, we had a lovely stay.

I may as well start my review with the only negative I could find. This was the smoking area directly outside the hotel entrance. So as soon as you open the door to go in cigarette smoke also went in. And now the good parts without a doubt, the hotels, biggest attribute are the staff. Our week started with a very warm welcome reception from a young man who was very polite and very helpful. Unfortunately, I have forgotten his name. But I guess that doesn’t really matter as it is a recurring theme during our entire stay . One young man who needs a special mention who works behind the bar, told me he was only 20 years of age, which I didn’t believe as he is one of the most honest, trustworthy and sincerest of persons I have the fortune to meet. It just goes to show that not all young people have attitude . Now I have to say that everybody who works behind the bar was fantastic and polite. so on behalf of my wife and I would like to thank you all. But Andre Martins you are a superstar from my heart you deserve a pat on the back and a promotion. One day my friend I’m sure you will be manager. Absolutely nothing was too much trouble. The management should be very proud. The room was fantastic overlooking the river was clean and tidy with plenty of room. On occasions we ate at the hotel and every time wife was running out of wine someone came to pour some from her bottle. Her exact words were she felt like a princess it was nice that staff mad us both feel very special. The food was very nice and we both would recommend. In due course we shall return to the hotel as it was well situated. Thank you to all an absolutely fantastic start to our tour of Portugal.

Hotel was probably about 0.5ml from Marques metro stop. No issues on arrival slightly earlier than official check-in and allocated room on third floor. Room was reasonable size, clean, but with limited storage facilities and no safe. Twin beds were basic and not overly comfy but acceptable. Shower was like turning on a tap (no spray) and bathroom became very hot as internal and contained hot water cylinder. Towels were not changed but left to dry for re-use so trying to reduce energy use. Breakfast was reasonable, had to ask for cold milk for cereal as only hot provided. Rest was rolls, ham, cheese and jams. Coffee was a bit stewed and strong with fruit juice available. Check out straightforward with bill as expected, and able to leave luggage for later collection. No close by restaurants found for evening meal but several cafe's for snacks in the area.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

You can walk to the airport ( 7- 10 MN walk). As a con/negative point I would mention the late check in by 4 pm, with the ”friendly” suggestion that you can check in sooner paying a 20£ fee... unacceptable in my opinion...