Hotel berhampiran Portugal Vineyards, Porto

Not a touristy hotel so far out of town! Meant either 20€ taxi ride to town or walk 15 minutes to the local Metro and go from there. Hotel staff friendly and room very clean. Tiny bar area and spa pool charge of 5€ to use plus 5€ for swim hat. Pool was tiny. Hotel fine if you’re on a business trip but I would next time want something in the town. Nothing to do in evening apart from going to student type bars in a local shopping area

If possible, I would suggest avoiding this hotel. There were many issues with this stay. Let me attempt to break this down in a structured way: Hotel: This hotel has no Porter, no trolley cart. So if you’re traveling with a family and have bags / need baggage assistance you’re on your own. There are A LOT of mechanical issues at this property. When I went to use the urinal in the lobby the pee quite literally just poured out the bottom of the urinal and straight onto the floor as though the plumbing were not even connected. Yikes! And they admitted that they were aware when I told them they NEED to close that bathroom. The entry way automatic doors were misfiring. Randomly opening and closing. Kind of like an obstacle course. The elevator sensors didn’t work and on 3 occasions tried to eat me or my kids. At one point the elevator door closed so violently that it knocked me backwards and my 2 and 5 year old were left in the elevator by themselves. Thankfully they pressed the correct floor number. Service: As a Lifetime Titanium Elite we’ve grown to appreciate the little things that a property can do to make your stay special. That’s not really in the vocabulary for this place. For starters, we booked 2 rooms because we knew that with 2 kids and 3 adults we needed to have space. Despite reaching out to the hotel and letting them know that we’re a family traveling together they tried to put us on 2 separate floors. Cmon. Also we submitted our Suite Night Rewards which is a voucher that you earn and it entitles you to a suite upgrade if one is available. Not to be confused with just “expecting” an upgrade. Oddly (and against company policy) they redeemed our Reward but then didn’t give us a suite because they claimed that only the room that the person with the status was staying was eligible. Sorry, but that’s not even remotely true. It’s like saying that you can only redeem your points for the room you’re saying in. 🤣 And let’s talk about the little things. Water. Guests with status are entitled to 2 bottles of water per night. I’ve stayed at over 100 properties. Congratulations AC Porto on being 1 in 100 in the worst possible way. They refused to give us water and advised that we could buy it from the mini bar. We were given 1 bottle per room. So 2 total bottles of water for 5 guests. For 1 night. If you have status and you’re reading this, I apologize for making you spit out your coffee. But seriously. It’s bizarre. You have to stay 75 nights per year to earn Titanium status so there’s a lot of revenue being fed to the chain. It’s a bottle of water for fffffs sake. Oh and again, for folks with status, you’ll know that you receive a welcome gift. It’s either points or breakfast. Here at the lovely AC Porto their breakfast is €15 per person, and the Welcome Gift is €10 credit. So in essence they’re giving you 1/3 of breakfast. And that’s only for ONE room. They do not extend that amenity to the second room that we paid for. Room: S

Absolutely delightful stay at the Hotel Jaguar for my birthday. The hotel was exactly as described at booking and exceeded my expectations. From checking in to checkout, I experienced professionalism, courteous, and friendly hospitality. I didn't have breakfast in the restaurant, opting to make use of the complementary fruit plate in the room for a breakfast in bed the following morning. Chose to have dinner at the hotel in the evening, which offered a set menu with a choice of dishes that was extremely generous and reasonably priced. It's somewhere I will definitely stay again should I return to Porto.

Hotel simples, com as comodidades básicas, quarto limpo e calmo. Pouco isolamento sonoro, mas fica num local tranquilo mesmo estando numa área de serviço. Cama confortável, quarto frio - difícil de aquecer com o ar condicionado. Foi uma boa estadia.

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

This place is actually an old motel that has clearly gone bankrupt and still tries to get naive customers to a trap. It smells of mold, there is no shower ( just a broken whirlpool ), there is no maintenance and the staff is clearly unwilling to look after the guests. To make it worse - if possible - they tried to cheat Booking pretending I was not there ( although I have my credit cards statements to prove ) just not to pay their commission. When I wrote this on the Booking review the owner was extremely impolite and aggressive , as his plote was denounced. Honestly, it makes no sense staying there even if it was for free. Run away from this joint!!

Lovely hotel in Porto. What made it for me was the rooftop area and the bar service on the 8th floor, it was so calming and peaceful. Little things let this stay down for me however, in particular house keeping. I was there for a total of 5 nights and twice I had to go ask for more water and towels. They didn't replenish coffee, or even change the dirty coffee mugs for clean ones. As I say just the things you would expect. Location was good, but not fantastic for being right in the life of things without hilly climbs.

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

Decent hotel, very clean not too far from the tourist places. All the staffs are very nice. Especially Ms. Sophia (Breakfast Buffet Area) who’s always present whenever we need anything. The room is clean, they clean everyday but they forgot to refill the liquid body soap container. Needed to ask the reception for a refill and they’re action was prompt. It’s just that it’s a bit hot (AC not so good) Overall, we had a lovely stay.