Hotel Dreams de Los Volcanes - Puerto Varas

In a perfect location with a view of the volcano out of this world We get a huge room. With all the comforts The breakfast was good and the staff was always available with a smile in their faces The only detail is the hotel infrastructure need some care. Little wear and tear. That not reduce the experience but certain could keep the in top form

Just finished 6 nights at this lakefront property. The views are stunning! The hotel itself has seen better days and it was probably considered very modern in the 90’s. Nowadays it is just OK on many levels. - lack of power sources in the room is a problem - no coffee/tea in the room is unacceptable - the perfume/room spray used throughout the hotel is awful, too strong and made me sick during my stay - the spa is a very sad looking area of the property (major upgrades are required) - basic english needs to be taught to employees to prevent them being intimidated by foreigners (if you want to attract international customers) - buffet food was basic, uninteresting and very repetitive - single-use plastic is a concern in this hotel…..the management needs to start thinking GREEN. We would not return to this hotel unless the management took drastic actions.

All the installation and people are very good with very kind attention. Very confortable and nice view of the Llanquihue Lake and the main coast street. Good parking and free internet service, and nice room

We were very happy with the kindness of the service and the welcoming atmosphere of the place. It’s location and amenities also could not have been better. Lake view, very spacious balcony and room, delicious breakfast.

Excelente hotel!!! Muy bien ubicado con una vista privilegiada!!! Es un poco viejo en sus instalaciones pero el lugar es como su nombre un sueño!!! Ir a dormir y despertar con una vista privilegiada!!! El servicio del personal es impecable

Das Hotel muss dringend renoviert werden! Die Möbel und der Teppich im Zimmer sehen aus, als wären sie mind. 30 Jahre alt. Es gibt einen muffigen Geruch - man hält es eigentlich nur mit offenem Fenster im Zimmer aus. Das selbe gilt für die Halle und den Wellnessbereich - überall bröckelt das Hotel vor sich hin. Es gibt kaum Mitarbeiter, die Englisch sprechen. Es gibt auch Positives: Das Bett ist zum Glück neueren Datums und sehr bequem und auch das Bad war ok. Die Zimmermädchen tun ihr Bestes die Bude sauber zu halten. Alle Mitarbeiter sind ausgesucht freundlich. Der Ausblick vom Zimmer auf den See und den Vulkan ist toll. Die Lage mitten im Ort ist gut. Parken in der Parkgarage war auch von Vorteil. Fazit: Das könnte ein tolles Hotel sein, wenn ordentlich investiert würde.