Hotel berhampiran Creart Roma, Rome

Localização muito boa! No hotel não possui café da manhã e é preciso pagar uma taxa de 6 euros por dia, por pessoa.

This hotel was a disappointment. I stayed there for four nights this easter for my first trip to Rome. I choose this hotel because it was central and medium high ranked, but the only positive thing was the location. It sits centrally located near the Pantheon and most things are in walking distance. However, to even get into the hotel you need to go through a police checkpoint since the hotel is opposite to the parliament building across the piazza. Still that’s not the problem. Although the hotel has a shiny reception the rest of the hotel is worn and not living up to its reputation. The rooms are worn down and though cleaned things doesn’t seem quite clean. The the bed was squeaky and barely holding together. The bathroom shower was broken and the bathroom altogether tiny. Breakfast was another disappointment. Although it had a basic, not continental thought, composition, they always ran out of food before breakfast time was over. The croissants were burnt, the eggs badly overcooked and the cheese dry. Not very pleasant. So the only thing that was positive was the location. Still there is a hundred other hotels with the same location and I can’t imagine them being as bad as this. Spend your money elsewhere.

we booked the hotel as it had a roof restaurant and bar which we intended to use every night with the views across the city but when we got there we were told it was shut for refurbishments and werent even allowed to go up there to see the view if we had been informed of this we would have delayed our stay until it was open but the hotel is within walking distance of all the major attractions and the staff were nice.

We booked 2 double rooms in August 2022 for 5 nights in March 2023 using booking.com. As part of the booking process, we registered a credit card on a ”pay at the hotel” basis. 6 days before we were due to arrive, we received an e-mail telling us we had to confirm the credit card details within 24 hours by following a link in the e-mail, with the threat of cancellation if we didn't do so. In years of travelling, we've never come across this before. We tried repeatedly, ended up using 5 different cards (mix of debit/credit cards and of card-providers) and every time it failed with a message saying there was a problem, and to try later. We contacted the bank to confirm the cards weren't at fault, rang booking.com and got them to contact the hotel - we even offered to pay the full amount up-front rather than risk losing the booking. They checked with the hotel and said the hotel were unable to take a payment over the phone, but that the booking was OK. The following day, we received a further e-mail stating the booking was cancelled as we'd failed to confirm the credit card. We rang booking.com again, who - once again - rang the hotel but couldn't get a response. With 5 days before we were due to fly, we went into a desperate search for somewhere to stay. Booking.com offered us a number of alternatives - none were anywhere near as convenient a location (as other reviews have said, it's superb for the main tourist sites), and at higher prices. We ended up finding an AirBnB apartment. Lo and behold, 3 days from flying, we get an e-mail from booking.com stating the hotel had now got 2 ”Superior” rooms available to offer us at £50 per room per night over our original booking price. We declined. So - our conclusion is that - at best, the hotel's admin/systems are flawed (card confirmation process/system is unreliable and they can't/won't accept payment by phone). Or - at worst..... well, you can draw your own conclusion.

The Superior Apartment that we stayed in was on the 5th floor. It was perfect for our family of 5 (Grandma, Mom, Dad, 3.5 yr old, and 18 month old). They had a pack and play ready for our littlest one, and the pull out sofa bed was already nicely made up and ready for our arrival. We were ever so grateful that the Oriana Homel accommodated an early check in, so we were able to get picked up straight from the train station and taken to our apartment. The place was large and excellent for walking to all the destinations. We found it a great home based to come back and rest/relax after a ton of walking. Great restaurants nearby. Some good things to note for families: small elevators, but they weren't busy and we could easily shuffle up multiple loads of luggage at a time. Back entrance is best for meeting airport transfers, etc. The Oriana Homel arranged all our transfers and they were wonderful with being on time, communicative, knowledgable, and comfortable vehicle arrangements. The only thing I wished the apartment had was an in unit washer/dryer. They did recommend a laundry service nearby, but it would have been nice to wash the kids' clothes during our stay.

Hotel with reasonable and good service

We booked this hotel for a three night stay before our cruise. The staff was friendly and accommodating. Our corner room had a cute balcony and the décor, furnishings, and vibe is sexy modern. They have a fabulous restaurant where you can grab the breakfast buffet. So many amazing choices. We also had dinner here one night and drinks another. It's tucked away in a very lively and fun neighborhood. Around the corner are tons of restaurants and shops. It's a 6 minute walk to Piazza di Santa Maria where we bought souvenirs, ate gelato and pizza, and hung out with the night crowd. The main street around the corner It's a 35 minute walk to the colosseum and a 45 minute walk to the Vatican. We did each of these on different days. It's definitely centrally located and I would stay here again.

We have stayed in many 5 star properties over the years but the Ambasciatori Palace, Rome really blew us away. Service was incredible. Staff was abundant and ready and willing to assist at all times. The hotel was renovated last year and every inch of the property is opulent. They truly paid attention to detail. There are 2 great bars, one on the rooftop and one in the lobby. We stayed in a junior suite that was large and gorgeous. This would be our choice again in Rome.

The hotel was great- it's located 10 mins from termini central station (so easy to get there from the airport and no need to walk alot with your luggage), and from piazza della repubblica (so close to another metro station). The location was great because it's walking distance to everthing you want to see (I only took the metro to the vatican- you could also walk there, which I did on the way back when I had more time). There are also good restaurants, gelaterias and shops in the area (as it's located next to via nazionale and the opera house) and they are usually less expensive and crowded than those near famous sites (so I ate there almost every evening). I had a single room which was clean and had everything I needed (comfy bed, safe, hot water, wifi, etc.). The staff was really nice and helpful (they are there 24/7, and you can leave your luggage with them if you need), and the breakfast was good. I would definitely stay there again next time I visit! Thank you.

I would have liked to rate the hotel as 4.5* however our room was at the front of the hotel and even with the windows shut it was very noisy from the large road junction outside, plus there was noise from other residents and tvs in other rooms, maybe some soundproofing needs to be carried out. That having been said the location was excellent, an easily walkable distance to main attractions, plus a metro stop is directly outside the hotel. The area felt safe at night and there some very good restaurants to try which are only minutes away. Should you wish to go shopping then there are plenty of non-designer shops to choose from nearby including a very good department store called COIN. Our room was a good size and had a lovely bathroom. The bed was large and extremely comfortable, the linen was super soft. Cleaning through the hotel was of a high standard. Breakfast was excellent, everything you might want and the most delicious scrambled eggs I have ever had in a hotel. There were salads, pastries, cakes, fresh fruit, yoghurts, different cured meats and cheeses, sausages and bacon and vegetarian options. Top marks for the hard working breakfast staff. A great start to the day. Staff generally were friendly and helpful. At reception were snacks and drinks to welcome you which was a nice gesture. The hotel also has a small restaurant, ideal for lunches or if you are too exhausted to leave the hotel at night. We had pizzas and salads there a couple of times for lunch and they were very good. The reception area is good with couches, they will look after your baggage if you have a late flight. A very enjoyable stay.