Ulasan Hotel dei Mellini

Jawapan daripada Pihak Penginapan: Thank you for taking the time to write a review for us. We sincerely appreciate your kind words with regards to the warm care of each member of our team.We always strive to reach our customers' satisfaction and to know we achieved it is truly rewarding. I will personally pass your kind words to the rest of staff. Thank you for choosing The Hotel dei Mellini and once again, thanks for the five-star review.Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you for your review. Your opinion is extremely important for us and we are sincerely sorry that your recent stay was not reflective of our high standards. I take on board your comment regarding the breakfast and I will address this matter with our F&B Manager.Your comments will be shared with our General Manager, so that we can focus on those things need of improvementWe do hope to welcome you back in the future, and our dedicated team will be more than happy to assist you with reservations. We look forward to the opportunity to welcome you back.Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you for your fantastic review! We can't wait for your return to have another impeccable stay and to enjoy again all our services: barbecue in the Terrace, Solarium, kids’ playground, play station, ping pong table, high speed wi-fi, free access Gym room, free bikes, prosecco for honeymooners, porterage service, concierge service, transfers service and a lot more. Hopefully, you will be back to visit us very soon. Luisa D'Alessandri Front Office Manager

Jawapan daripada Pihak Penginapan: Thank you for your amazing review! We're thrilled to hear that you had a perfect experience with us and that all aspects of your stay met your expectations. We truly appreciate your kind words and look forward to welcoming you back soon!Best regardsLuisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: We are delighted that you had such an amazing stay. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit. LuisaFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a wonderful experience with us. It was our pleasure to make your honeymoon extra special, and we’re glad that the early check-in and room upgrade helped after your long flight. We're also delighted that you enjoyed our location, breakfast, and the warmth of our staff. Your kind words mean a lot to us, and we are truly honored that you chose Hotel Mellini for such an important occasion. We look forward to welcoming you back whenever you're in Rome again! Wishing you all the best for your future travels together.Best RegardsLuisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with the triple room, and that you found it spacious, clean, and comfortable. It’s great to know you enjoyed our rich breakfast as well! We're also pleased that you appreciated the quiet location of our hotel. We look forward to welcoming you back next time you’re in Rome. Thank you for choosing Hotel Mellini!Best regardsLuisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: We are truly surprised and saddened to read your comments, as we have never received feedback like this before. Service and courtesy have always been at the heart of what we do, and we are deeply sorry that, on this occasion, we fell short of your expectations.Your feedback about the hairdryer is extremely valuable and allows us to take immediate action to improve. We kindly invite you to contact us directly so we can better understand what happened and, if possible, make things right.We sincerely hope to have another opportunity to welcome you and provide you with an experience that reflects our high standards.Best regards,Luisa D'AlessandriHotel dei Mellini

Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful feedback! We are so happy to hear that you had a perfect stay with us and enjoyed everything from the location to the room and breakfast. It's especially great to know that you felt at ease despite the language barrier, as our team always strives to make every guest feel welcome and comfortable. We look forward to welcoming you again on your next visit to Rome!Warm regards,Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you for your fantastic review! You are right the Dei Mellini Hotel is near Piazza Cavour, across the Tiber River, walking distance to Vatican, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. The rooms and bathrooms are large and nicely furnished. Also on the sixth floor is a huge outdoor common area with tables, chairs and lounges for some sun bathing. Also, if you want a barbecue, the hotel will set it all up for you. The hotel has a nice breakfast area and the breakfast is great with everything from scrambled eggs to fruit, yogurt, toast, muffins, croissants etc. The bar area is active...bartenders are friendly and fun. The hotel has an agreement with a limo service to get you to the airport. It’s a fixed price of 80 Euro. Lots of restaurants in the area and most were good to great.Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: It means a lot for us that you enjoyed your experience at our Hotel so much.We hope to welcome you again soon. Warm regards, Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful review! We are thrilled to hear that you had a comfortable stay and enjoyed our spacious rooms and delicious breakfast. Your kind words truly mean a lot to us.We hope to welcome you back to our hotel in the future for another luxurious stay.Warmest regards,Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback.We appreciate your feedback; thanks to our clients we improved a lot. We work hard to give the highest level of service and we do it with love and passion. Hope to see you soon again, Best Regards.Luisa D'AlessandriFront Office Manager

Jawapan daripada Pihak Penginapan: We are delighted that you had such an amazing stay. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit. LuisaFront Office Manager