Hotel Rotorua dengan Bar

They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.

Hotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.

To be honest nothing bad about this hotel as others mentioned. The staff manager at the front desk is super nice and helped with all sorts of request. Room is in good but not luxury condition which is kind of expected. Pool is closed.

Hotel facilities and amenities were good. Especially the heated swimming pool and spas were fantastic day and night. The only minor issue was the noise from the heat pump ventilation sound. You have the option to turn it off, but it was too cold without it. Overall I would give 4.5 stars out of 5

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

I love this hotel. To be honest, I didn’t expect much when it comes to old and vintage hotel. But when I entered the hotel, I found the hotel is quite special and unique. Yes, it’s old and vintage but it is also well-maintained. For the room, I like it because it has big windows including bathroom and the sunshine can get through. For the location, I like it because it is so close to the central bus stop, Eatery Streets and Polynesian Spa. Because I don’t drive so location is very important to me. Like many other places in NZ, this hotel seems to be short staffed too. But the staff still did the best to serve. They are nice and friendly. I wish I could stay in the hotels for a few more couples and enjoyed the unique atmosphere there. I would stay again if ever I go to Rotorua.

It is a dated hotel but if you are on a budget, this is a good option. Staff were friendly and accommodating. Location-wise, it is in the city center and a few minutes drive to the grocery shops and restaurants.

酒店位置非常好，出門50m就是eat street，吃喝方便還有bar，穿過這條街就是湖邊，幾乎是最好的位置。攜程價格比booking便宜好多，雙卧房間很大很精緻，唯一需要注意的是二層沒有樓梯，需要搬箱子。

I booked for 2 adults and 2 children and clearly had confirmation of 2 children and 2 adults. Called twice 2 days before our trip. The reception male did not know what I was talking about could not find booking then said it was only for 2 adults.He then said he will note down when I explained I booked for 4. Then called again couple of hours before checkin and went through the same thing waslooking forward to relax and they found it hard again to look for my booking and mentioned 2 adults and not including my 2 kids. The hotel was ok and tv channels not enough just 1 movie 1 sports channel. Menu was not really goo VERY EXPENSIVE but food was not okay. Asked for another jug of cold water as we were really thirsty but the lady said they can't provide a JUG of water so ended up organizing uber. Staff need to be abit more upto date with everything etc..

I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery. The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay. The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in. I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful. One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests. Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.