Hotel berhampiran Bearhill husky, Rovaniemi

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

Our stay at Forenom Serviced Apartments in Rovaniemi was a true testament to the perfect balance of quality and affordability. Situated in the heart of Rovaniemi, this accommodation offers pristine, spacious rooms equipped with exceptional beds, ensuring a comfortable and rejuvenating stay. The standout feature of these apartments is the small kitchenette, complete with a refrigerator. This thoughtful addition allows for a degree of self-sufficiency, ideal for travelers seeking convenience. The spaciousness of the rooms further contributes to a relaxed and inviting atmosphere, making it feel like a home away from home. As a delightful bonus, the building also provides open sauna sessions on select evenings. This added amenity enhances the overall experience, providing a traditional Finnish touch to the stay. I couldn't have been more satisfied with my choice of accommodation. The quiet and comfortable environment allowed for a restful night's sleep, ensuring I was well-prepared for the adventures of the following day. The only area of improvement would be the condition of the communal garbage bin in the yard. It was the only drawback, as it appeared to be in a rather untidy state. However, this minor issue did not detract significantly from the overall positive experience. In conclusion, Forenom Serviced Apartments in Rovaniemi offers exceptional value for money. With its well-maintained, spacious rooms, comfortable beds, and added conveniences like the kitchenette and sauna access, it's a haven for weary travelers. If you're seeking an accommodation option that delivers both quality and affordability, look no further than Forenom Serviced Apartments.

Hotel was in great shape and located center of the city. Many restaurants near the hotel. Breakfast was awesome.

Título: ”Estadia Desafiadora no Hotel Santa Claus, Rovaniemi” --- Durante a nossa recente estadia no Hotel Santa Claus, em Rovaniemi, experimentamos tanto pontos positivos quanto negativos. Este hotel de quatro estrelas, localizado no coração da cidade, prometia uma experiência encantadora, mas revelou algumas falhas. Aspectos Positivos: 1. **Localização Central**: Situado no centro de Rovaniemi, o hotel proporciona fácil acesso a várias atrações locais. Aspectos Negativos: 1. **Pequeno Almoço Repetitivo e Desorganizado**: A oferta do pequeno almoço não variava, tornando-se monótona ao longo da estadia. Além disso, a falta de organização e limpeza nas mesas foi notória. Apesar de nos ser pedido para escolher um horário para o pequeno almoço, não havia controle efetivo, resultando em confusão e desordem no buffet. 2. **Falta de Limpeza e Comodidades no Quarto**: A falta de creme na casa de banho e a inexistência de limpeza da bancada durante os 7 dias de estadia foram decepcionantes. 3. **Acomodações Insuficientes para Roupas**: A maior dificuldade foi a ausência de um roupeiro adequado no quarto, especialmente desafiador para uma família de quatro pessoas com roupas de inverno volumosas. Apenas quatro ganchos na parede não eram suficientes para manter as roupas organizadas, resultando em uma desordem constante no quarto. Conclusão: Embora a localização do Hotel Santa Claus seja ideal, as falhas na organização do pequeno almoço, na limpeza e nas acomodações dos quartos comprometem a experiência de estadia. Recomendaria aos gestores do hotel uma revisão nestes aspectos para garantir que futuros hóspedes tenham uma experiência mais agradável e confortável.

Check in was quick loved my room. Tub is awesome the bed was comfortable. Breakfast was great lots of options. The temperature in room was a bit cold. I spoke with front desk she said there was extra heaters. I declined it was just odd to me that room had no operating heat.

We stayed 3 nights spread out over our week in Rov. Each time check in was a breeze, each room was clean, warm, comfortable and the wet room had lashing of hot water. Perfect after a busy day of activities. The breakfast was exceptional for the price. Try the buttery porridge it’s amazing and I’m 🏴󠁧󠁢󠁳󠁣󠁴󠁿. Boiled eggs,meats, cheese, yoghurt and the best bread for toasting. There is even a kitchen for guests to make their own meals and a funky lounge area. And not forgetting the large sauna. All in this is the perfect base for a holiday,we even used the underground car park. Highly recommend this excellent place and it’s friendly staff

The room offered sufficient space, the bathroom was clean and looked new. We enjoyed the breakfast buffet, which offered a large variety of food and drinks. The sauna is also very recommandable. The location is central. There is a shopping mall just across the street, local and long distance bus stops are nearby. Personnel was very friendly and supportive.

The hotel is a 5 minute walk to the centre, it's a basic hotel which is clean, tidy and comfortable. Breakfast is more continental with 3 hot item available. The only downside to the hotel is their is no safe in the rooms so had to carry all personal items laptop, money, passport etc around with me all the time. The hotel did offer to put item in their own safe but decided against it. It didn't put me off staying here again and would return.

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.

Everything is in the hotel. The sauna was also clean and it was nice to be able to cook. It was a pity that the reception was 4 minutes away by car. So it would be inconvenient if you don't have a car.