Hotel berhampiran Laina Beach Dog Park, Rovaniemi

My visit to this place was far from pleasant. The small room felt claustrophobic, and the red-haired waitress made it worse by loudly reprimanding me for bringing a yogurt from an outside store, despite my dinner being prepaid. To add insult to injury, the breakfast food was practically inedible. A regrettable experience overall.

At my first stay. i was going to chek on as normal. I got an automated sms messsage fron the staff hour before the check in, that told me that althought the official time to check is is in 15.00 i can, check out early, by typing i a code in to the keybox outside the door. I did not ask anything about early chek in and was finen with later check i and thhis was compleatley the hotels idea. This was ice and worked fine, as intended. I had my own key and other guest had their own. Well. i booked this hotel couple of weeks later, thinks were different this time. This time i wanted to chek-in early as before, but rather than they giving me the code i got nothing, so asked wheather the code to keybox was still same, i got no annswer. So i ended up walking there by my self. In cold snowstorm dragging my heavy luggage. Well at the hotel i typed the old code in the keybox, it did not work. Well i told the hotel how this was not nice of them to not anwer to me anything and that i am at the hoteö and they changed the code. This time they anwered me immediately (propobly because ego got hurt when i critizised that it was not nice) But rether than anwering anyhting about my questions about why this time chekinnng in was different and code was not given and they hadnt answered, they only told me that cheking in time is at 15.00. Which was basically premis of my argumet, and the questions it based on it were compleately ignored. They framed it like it was my fault because i wanted to chek in and didnt tell them, and they passiveely aggressively told me to read their rules carefully before reserving the hotel. But thats not how human pshycology works. Sure i was willihng to make excatly as rules said in first time when cheking in, but it was they who told me alternative way ad time of cheking in, and dindt say it was not the regular way. So EVERYONE not just me must make this mistake when you think about it. If they are the ones saying you another cheking time ad way of course custoimers assume that it was the unofficial, but still the common way to chek in. Why to say it? espesially if the customer dosent ask? Everyone that has stayed in a hotel for a time the next time when they check in, especially if the first check in is not so long ago assumes that this time it works the same, and if ot they would tell about it. It is absurd to assume customers read rules every week every time check i the hotels check-in rules, and literally nobody does it. When i asked enough. They lied that this is how their check-in has always worked, which was not true since i stayded there few weeks ago.' They eventually say that it was because they needed to clean and for other reasons. But I could see inside, and saw that hotel was compleatele empty and all the beds were compleately clean and tidy. There were nobody inside. I was questionning their answer since even if they neede to clean. There should be at least one bed clean and since you can choose what ever bed

We stayed for 3 nights over new year and had a fabulous time. This was our second visit to Lapland, we love it! Check in was very poor, we arrived around lunch time and check in is at 4, the lady said our room wasn’t ready but to return in a couple of hours and it might be, if so we could check in early. We did this but someone else was on reception by this point and he made everyone wait until 3.30-4 to check in despite the room keys all being lined up behind him. When we only had a short space of time there we wanted to get in the room and get wrapped up in all our layers and out into the snow asap! We stayed in chalet 74 which was next to the lake, it was perfect, lots of space, very warm, comfy beds. There is a lovely area next to the lake, this is a sauna and is an extra cost, we didn’t use it but there is a little cabin which sells drinks, a teepee with a fire lit and an inside seating area which looked over the lake. We enjoyed sitting here with a drink. Breakfast was good. We only ate off the snack menu once, very limited menu but burger was good. Buffet dinner was very expensive and was going to cost £150 for 2 adults and 2 kids so we decided against this. We got taxi’s into Rovaniemi and to Santa Claus village, very easy via an app. Roughly 10mins to Rovaniemi and 15 to SCV. It was very cold when we were there and even the locals were struggling with -35 the day we left. Foot and hand warmers are a must. We had frozen hair and eyelashes! We were in the middle of nowhere last time so it was good to be closer to amenities this time. Snowman World was much better than we expected, SCV very expensive in general. We did all the usual activities on our previous trip on a much less commercial basis so didn’t need to do any of this at SCV. Ranua Zoo was a nice day out, the main animals weren’t out but they are very focussed on animal welfare. I would visit Lapland every year if I could!!

We booked on booking.com, but when we arrived to check in we were told our room had been double booked and we were being downgraded. We had originally booked the room with private sauna, so were very disappointed that we did not have this facility, particularly as the communal sauna is only open for around 3 hours per day and we had an activity booked the same time so could not use it at all. The location is stunning and we had fun walking the various trails from the hotel. We had two activities booked which both collected from the hotel, but otherwise we had to get taxis to and from the town centre as there is no public transport to the hotel. Taxis cost around €20 each way, and reception can book them for you. Room was nice, but the light switches were quite difficult to use. We were also a bit cold and could not see a way to up the temperature. The bath was lovely, and came with bubble bath, robes and slippers which we made use of. Our view was of a car park, so that was not great. Breakfast was amazing, lovely views and they even had honey on the comb. You have to book the restaurant in advance, or make alternative plans (but keep in mind there are not really any other options around the hotel). Staff were friendly.

Встречали Новый год семьёй в этом чудесном месте. Очень рады ,что не ошиблись с выбором. Отдых на 5 из 5. Это действительно, очень красивое место на природе в окружении рек ( или озёр)) и мохнатых елей,но до города и деревни Санта Клауса рукой подать на машине. Сами домики милые, тёплые и уютные, атмосфера домашняя. Звукоизоляция отличная. Есть сауна, да и вообще всё есть! Хозяева приятные и отзывчивые люди, спасибо им большое! Всё это создаёт восхитительное настроение и соответственно способствует хорошему отдыху! Минусы, если таковые есть, то их совершенно не хочется замечать. Но позволю себе всё же ложку дёгтя. Т.к это был Новый год мне лично немного не хватило посуды и её уже хорошо бы обновить. Ну в целом всё замечательно и мы получили лучше того, что ожидали. Место куда хочется вернуться! Рекомендую 100% P.S. Спасибо большое хозяину Тахиру за крутой салют в новогоднюю ночь !!!

Arctic TreeHouse Hotel provides a unique blend of luxury comfort in the heart of Arctic nature, local Lappish traditions and modern Scandinavian design. Morning in the forest inspired the interior design for their Arctic TreeHouse Suites. The gentle, warm natural materials combined with light shades enhance the nest-like ambiance of the suites. Seven suites have a kitchenette and they can be connected to the adjacent rooms to form a family suite. Their five Arctic GlassHouses have two bedrooms that comfortably accommodate up to six persons. Each cabin has its own fireplace, sauna and kitchenette. The luxurious ArcticScene Executive Suites all have a separate living room and bedroom, and a special wellness area for a spa-like atmosphere. Their five Arctic GlassHouses have two bedrooms that comfortably accommodate up to six persons. Each cabin has its own fireplace, sauna and kitchenette. The luxurious ArcticScene Executive Suites all have a separate living room and bedroom, and a special wellness area for a spa-like atmosphere. Rakas Restaurant & Bar, located in the main building of Arctic TreeHouse Hotel, charms with its unique ambiance and menu of meals made from local ingredients prepared with a modern twist. As you sit beneath the pine cone lamps by the fireplace, the delicious flavors will create out-of-the-ordinary and divinely tasty moments. On their à la carte menu, created by award-winning chef and artist Petteri Luoto, every dish is an experience for all sense. Winter is perfect season to explore thrilling outdoor adventures in the real-life fairytale. Immerse yourself into snowy and mystical arctic nature with their extraordinary activities and create memories of a lifetime. Arctic TreeHouse Hotel and Lapland Luxury organized the perfect day showing us Santa Claus Secret Forest – Joulukka, an exclusive destination where you can experience the magic of Christmas privately. The unique surroundings of the Lappish forest, the enchanting programs full of Christmas magic and surprises, conducted specially for us and our nearest and dearest with a touch of local traditions, are guaranteed to delight guests with the highest standards – kids and adults alike. Come to visit them at Santa Claus Secret Forest – Joulukka and enjoy an unforgettable private meeting with Santa Claus, discover the secrets of the real elves and take part in fun holiday activities! Step Into Your Very Own Christmas Fairytale! Underneath the Arctic Circle, deep beneath the ground, lies Santa’s secret cavern! Do not miss joining their merry Elves on an unforgettable journey to the heart of Christmas at SantaPark, an indoor amu*****t park voted the top Christmas destination in the world. Hop on the Magic Train and travel through enchanting worlds, earn your very own diploma at the Elf School, cross the Arctic Circle underground and enter the cool realm of the Ice Princess, feel the crispy breath of winter in the Ice Gallery, enjoy the jolly Elf Show on the

L’hôtel santa holidays village est super pour les familles. Attention aux réservation que vous faites sur Trip, on a réservé un chalet pour 2 adultes et 2 enfants, arrivés pour le Check-in on nous dit que Trip a réservé uniquement pour deux adultes et donc les enfants doivent être payés en extras. Ce n’est pas sérieux pour TRIP de ne pas communiquer le vrai tarif dès la réservation. Ce site manque de transparence( il note juste une remarque disant que des frais supplémentaires peuvent être facturés par l’hôtel pour les enfants sans vous dire combien et surtout sans vous dire qu’il ont réservé uniquement pour deux personnes ). Donc le pire c’est d’avoir une chambre qui n’est même pas adapté pour une famille. A santa claus on a dû payé 30€/nuit par enfant( heureusement on avait réservé un chalet donc suffisamment grand pour 4). Nous avons eu la même expérience dans un autre hôtel sur la même période (apukka resort ) qui nous a facturé 100€ par nuit et par enfant dans un igloo, heureusement que l’igloo qui nous ont attribué pouvait accueillir 2 enfants autrement on aurait été sans possibilité de nous héberger à 4.

The hotel is not far from the Santa Claus Village and is easily accessible by walking (Just 10 min). First time staying in an Igloo and it is definitely worth the money. Room is small but clean and well-decorated. Breakfast has wide variety of selections. Staff is very friendly and she gave us an Igloo beside the forest which is isolated and quiet. Love waking up every morning lying on the bed enjoying the views of White Christmas Trees surrounding our room. The glass is installed with heater which can melt the frost anytime when needed. The only disappointed is that we didn't get to see Northern Lights for our 2 nights stay. Will definitely stay here again if back in Rovaniemi.

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.

Everything is in the hotel. The sauna was also clean and it was nice to be able to cook. It was a pity that the reception was 4 minutes away by car. So it would be inconvenient if you don't have a car.