Hotel berhampiran Chinatown San Francisco, San Francisco

We stayed in the Barnes for four nights in June 2023. Firstly, the hotel is really well located, right by Union Square with all its transport links and 20-30 minute walk away from the Embarcadero and Oracle Stadium. The room was clean and cleaned daily, staff were all very friendly, and it has a great gym (we stayed at the Galleria Park during our last stay in SF which was more expensive and the gym wasn’t fantastic). The bathroom was a little on the small side but the room was a decent size with a comfortable (but slightly on the softer side) bed, fridge, huge TV, coffee making facilities and a table with two bar stools. The hotel is good for the price you pay. We didn’t spend huge amounts of time in the room as we were busy sightseeing and it was perfect for what we needed. As other reviewers have pointed out, some parts of it are being renovated but we were not impacted by any noise so we had no complaints on that side. I note one other review mentioned noise from the road, we did experience that but it didn’t bother us.

Lovely quaint hotel that feels like it has some history. The renovations are modern with a comfy bed, pristine sheets and plush towels. The upgrade did a good job of keeping to original aesthetics and respecting the classic building. The location is a minute walk to Union Square and next to other bigger chain hotels. The staff were all very friendly especially the check-in with Vivian! Her friendly welcome and 5 star customer service after a long flight in was greatly appreciated! Comes with coffee and pastries in the morning in the lobby area before you start your day exploring the city. Will stay here again upon my return to SF.

It is a clear and tidy hotel with no doubt. However, some of its staff were extremely rude. I went down to ask them if the hotel offered turndown services. The man starred at me then asked, in a highly disrespectful tone, “what do you mean by a turndown service?” Completely shocked that I would encounter such a question at a Nikko hotel, I could not say a word for like ten seconds while that man continued starring at me. How can I reason his behavior if not an intentional embarrassment?

Very clean

We stayed one night only to attend a concert at 'The Warfield', a venue next door. The neighborhood is a bit rough but the hotel is just next door to where we needed to go and it was the best option we found. The hotel itself is quite nice, modern, clean. No complaints. We stayed in the King Room with Skyline view. It had everything we needed. A fully stocked mini bar, some snacks. The shower was frankly my favorite thing about the room. We ordered burgers and a breakfast in bed and the food was fairly good. The only thing I didn't like was the mattress, it had a dent on my side of the bed and was a bit uncomfortable to sleep in. Besides that, we never heard any noise from outside. It was a Wednesday so I don't know if it's loud on the weekends. Overall was a good stay, great option if you're going to the Warfield. We left the car with the Valet, it was a bit expensive but again, easiest option. They take and bring your car when you need it. We didn't have to wait too long. As for walking around the neighborhood, like I said, it's a bit rough. So use common sense.

房間整潔大小適中，酒店提供可複用的硅膠旅行水杯和飲用水，隨時接用，環保又方便。餐廳飲食不貴，聖代好吃，咖啡也不錯。最棒的是酒店位置，出門就是漁人碼頭，步行五分鐘是in n out，步行五分鐘可達鐺鐺車總站，太棒了。

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

During our recent stay at The Bay Room (May, 2024), Zachariah, truly went above and beyond to ensure our comfort. He provided a baby crib for our newborn and made sure my family had everything we needed. He even took the time to personally give us a tour of the establishment and provided a map of recommended local locations to visit. The Bay Room was perfect, offering amazing views of Alcatraz, the Bay Bridge, and downtown San Francisco. This room is ideal for families with children or for a romantic night with your partner. The fireplace with an eco-friendly log adds a cozy touch. Zachariah’s exceptional service made our stay unforgettable. The establishment's commitment to guest comfort and satisfaction is evident. Highly recommended! 10/10!

環境還可以吧，就是海邊，設施也OK，吃的早飯也不錯。 就是前台服務差的要死，前台的墨西哥人像是剛剛家裡直系親屬去世一樣，不想給人服務就別來做服務員，*********，避雷這個名字的服務員，很差勁👎

The facility was nice and very close to the hotel. The shuttle gets very busy from the airport but it comfortable and the drivers are great.