Hotel berhampiran Color Factory San Francisco, San Francisco

호텔에 일찍 도착해 어얼리 체크인 부탁드렸는데 잘 들어주셨어요. 일본 호텔이라 그런지 호텔 입구에서부터 친절함이 베어있습니다. 방도 깨끗하고 네 식구 머물기에 괜찮아요. 위치는 텐더로인이 시작되는 바로 건너편이어서 도착하고 첫 날은 무서웠는데 낮에는 괜찮더라고요~ 클럽층에 묶어 아침이나 저녁 중간중간 이용했어요. 아이들(11세7세)무료이용 가능합니다.

酒店位於山坡上週邊很安全沒有流浪者，門口有兩個噹噹車站，其中跟酒店90度的一條線路連接漁人碼頭到聯合廣場，漁人碼頭39門口有雙層巴士站，涵蓋很多景點值得，步行到唐人街和梅西百貨約15分鐘；客房面積大，沒有瓶裝水和洗漱用品及拖鞋，記得自帶，唐人街和聯合廣場晚上5:30後基本關門，酒店周邊沒有便利店，6點以後待在酒店不要外出，酒店樓下有餐廳和酒吧。非常推薦入住

The staff are friendly and mostly can speak cantonese. The location was alright, difficult to find on the first day. Parking in SF is generally expensive. Room was dusty and the sofa give me rashes. However, the walk from Powell Station has a street of homeless people which I feel unsafe for ladies and young kids.

The hotel looks and feels new in a nice central location in SF. The lobby and room itself is on the dark side, but the staff and amenities are very nice.

Fiquei hospedada 3 noites em um quarto feminino, camas no estilo cápsula. O quarto espaçoso e silencioso. O locker grande, sendo que coube meu mochilão, mochila comum e casaco. Em cada andar eles tem um lounge com TV, micro ondas, geladeira, café e chá à vontade. A localização é ótima, perto de mercado, transporte público e pontos turísticos a 20 minutos de caminhada. Adorei e recomendo!

Amenities are really lacking - the room lacked basic items, including no free water in the room, no slippers, only one dressing gown (despite being booked for two people). Temperature controls were inconsistent. The lighting was either on or off - no way to turn off just a few. Service was predominately pretty poor - staff were grumpy and aloof from our arrival onwards. But Sammie was fantastic - when we encountered an issue with the heating in our original room she was super accommodating and friendly. Redeeming qualities - the room was really clean, housekeeping were great, the view from the roof was great, and the location was walking distance from so many places (MOMA, Union Square, Oracle Stadium, Chase Stadium, Pier 33 for Alcatraz, ferry building etc) as well as good food options.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

房間挺大的

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.

The room was clean, spacious and quiet. The bed was comfortable. Overall a good experience. There is no free Wi-Fi.