Hotel 4-Bintang Popular di Santiago

Lihat hotel dengan penarafan 4 Bintang kami di Santiago untuk keselesaan dan kemudahan yang terbaik
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Cubanacan Casa Granda

Cubanacan Casa Granda

4.4/542 Ulasan
I'm very grateful to the entire hotel staff for making my stay comfortable and enjoyable. Thank you, Teisla, my housekeeper, for your hard work, care and excellent service! Thank you, the restaurant (breakfast) staff on the 5th floor: the chef Emilio, bartenders Kevin, Milagros, Carlos, Aleksander and Yariza - for your prompt, attentive and friendly service.The front desk staff are the face of the hotel and the teams of receptionists Dailin and Emilio always ready to assist and their service was exceptional! I'll remember my comfortable stay in this cosy hotel in excellent location in centre of the city always! All of you, my dearest new friends, will be in my heart forever! With love, Irina.
Meliá Santiago de Cuba

Meliá Santiago de Cuba

4.5/543 Ulasan
Of course Amelia is a valued name in international hotels, but here, there is a real lack of attention to detail. This is not the fault of staff, but management I guess. The hotel is an oasis and provides many facilities. Most staff are very pleasant and helpful - especially the porters / doormen. The customer service rep was very kind, but as a new member of staff carrying out management policy did place her in a difficult situation. The hotel offers suites for about 60% more than its rooms. The main benefit being a bathroom with jacuzzi. The problem; none of these functioned (none), and the bathtub had seen better days. My query with the hotel - if this extra does not exist - why charge the extra? The hotel has two lifts/elevators - one of which has been out of service ”for a long time”... it really took a while waiting. The reception staff seemed very unfamiliar with reservation proceedings, with a very long wait for a room (after 3pm). The restaurant; food choices are good, but the washed linen ( napkins ), are badly stained.. All of these negatives, detract from what is a good central location with many helpful staff and a good atmosphere. It is worthwhile for a relaxing day or so, but please management, do your job, take pride in your hotel and give value for money!

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Maklumat Perjalanan Setempat

Harga TertinggiTHB 12,043
Harga TerendahTHB 1,795
Bilangan Ulasan85
Bilangan Hotel2
Harga Purata (Hari Bekerja)THB 4,145
Harga Purata (Hujung Minggu)THB 4,111