Hotel berhampiran Parroquia Santa Gema Galgani di Santiago

Very nice hotel in the Providencia district, good connection to the metro, absolutely helpful staff and good breakfast. We were a group which arrived and left on different days. We stayed for one night ...between flights. From the south to the north in this hotel and could deposit luggage, everything worked out wonderfully. I can totally recommend it

Очень хорошее расположение,в центре города,очень близко от метро .Очень чисто внутри,.Очень хоший завтрак,приветливый персоонал.В комнате не было шкафа,не было вешалок.То есть одежду развешать невозможно.Может быть это только в одном номере,я не знаю.Но в целом все очень понравилось.

Friendly helpful staff. Lovely comfortable beds with more luxurious linen than usual. Hot showers. 3 elevators so never any waiting for one. Large continental breakfast (no hot food). Located on street with lots of restaurants. Bank 2 blocks away. Perhaps has soundproofing since there was no noise through the night.

Realizamos la reserva eligiendo la opción con impuestos incluidos ( que es más caro )y al realizar el check in nos dicen que ese impuesto no es el IVA, si no que la comisión que el hotel le tiene que pagar a la plataforma que usamos para reservar y a lo pagado nos cobraron en recepción un 19% extra en concepto impuestos o IVA nuevamente, yo trabajo en la industria hotelera y es una sinvergüenzura lo que hacen al publicar las habitaciones con “ impuestos “ o “ sin impuestos “ y luego te los cobran por segunda vez , uso esta cadena hotelera en muchos países y sólo en Chile me pasó esto. No vuelvo a reservar en Ibis Chile nunca más .

This was not our usual pick for Santiago but we had meetings nearby and took a chance. The suburb that Almasur resides in is a quirky and friendly neighbourhood with a charming plaza of restaurants, cafes and bars. There are a few private schools and colleges, the Main Street is cobbled and lined with Plane trees so it has an atmosphere rather like Paris!The hotel is brand new and perfect for business with large rooms. The cafe bar down stairs is great for working and meeting. I will be staying here again.

位置很好的，非常方便！

This was our second trip to Santiago and to this hotel, we really enjoyed our first trip so decided to stay again. Wasn’t as good as the first stay but the hotel is nice and clean. It has good spaces with a living wall, restaurant and bar area with outside seating. Clean rooms, breakfast was not very inspiring mainly continental with limited hot food offerings. Now for the negatives Diamond member and we didn’t receive a room upgrade which was disappointing as the hotel wasn’t busy and my family who are gold were giving an upgrade we checked in at the same time (us first). Terrible room keys had to have them changed 3 times as they stopped working and reception staff didn’t seem too concerned about the inconvenience. On checkout I asked to pay with part cash I was told that this couldn’t be done due to taxes, which I’ve never experienced in the past at any Hilton, Felt that Daniel was very unhelpful and didn’t seem to really want let me pay with any cash as it wasn’t convenient for him. Shower temperature is impossible to get right either too hot or too cold.

First vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

Nice hotel, good service, excellent price:product relation from the front desk (Venezuelan), room maid, breakfast and particularly and reason for this review: Tibor, the young enthusiastic, though experienced barman. The next pictures show the drink, but the great taste you must experience yourself! Ask him about: Smoked Old Fashion (1st series) and last (for today): Scottish Business!