Hotel Romantik di Sanya

The view is partially very beautiful (except for the extremely ugly buildings below and around the hotel). The location isn't directly on the beach but it's very close. Very nice location. It's close to all the shops as well. The facilities are nice, however, the bath robes I had were extremely worn, frayed and haggard. I definitely would not keep it in any hotel. The TV and bedside light were broken. These things should be easy to fix? I was in one of the more expensive rooms. This is just negligence and easily avoidable by the hotel. Customer service is very delightful. They did offer me free snacks and drinks upon arriving, in order to give more time to prepare the room. The snacks and fruit are in the photo. That was nice. I also came back to the hotel one day to find a birthday cake in my room. Quite delicious and very thoughtful. I really appreciated that. Very good gesture, thank you! If the price was cheaper I would go there again. However, there are better hotels around for this price. Still, it's very nice.

Great service from all staffs, especially 小钟. She’s always friendly and serve with a smile. Room is spacious with all necessary amenities. Even comes with a washing machine. We are lucky that we got assigned to a high floor room with some sea view. There’s a huge construction site beside the hotel but it didn’t affect us as we are not directly facing it. Hotel did provide 3M ear plug daily.

Very good hotel with a fantastic view of Phoenix Island. Was upgraded to a suite with two bedrooms on arrival. You can literally see the sunset from the balcony. The LED display on the buildings at Phoenix Island provided additional entertainment. Hotel is also walking distance to the night market and Sanya tran station. Housekeeper Kiki was very helpful and provided tips on where to go. Our request for additional towels was quickly attended to. Highly recommended!

This hotel had great wonderful views and great services. The staff even allowed me to change my room to have a different view which was beautiful. The location is also very convenient, it’s easy to access shops and beaches such as dadonghai, xiaodadonghai and sanya bay. The manager also reached out to me to check in and attend to any requests.

We stayed in 4 different hotels during this vacation and Pullman Yalong was by far the most disappointing one, although to be honest part of it comes from expectations. Pullman Yalong is a decent 3-4 star hotel, whose main problem is that expectations associated with the brand make it seem to be something it is not. Chinese breakfast is actually quite decent and has a wide range including MaLaTang, if you are craving Western food though it probably isn't worth the price. They have a big sign near the lobby recommending that you should not bring delivery food to your room, due to health and safety reasons, but feel free to ignore that. We ordered both room service and outside delivery on several occasions and deliveries were definitely a better option. Plus there is a food court and a supermarket not far from the hotel. The pool is quite big and its lower section is well shaded as well which a plus. However it was a major disappointment that the slide was closed(long term) as well as the cool cave you might see on the hotel's photos. On top of that there are some downright ridiculous designs ideas including a horrible pool access and sharp edge stairs inside the pool. The beach in Yalong is all public, but the access to it is limited by occasional path between some of the front row resorts. What this means in practice is that you will have a bit of a walk having to go around Marriot in Pullman's case. The room was OK, even had a bath and a walk-in wardrobe. The high point was the balcony above the pool. Signs of disrepair are visible around the hotel, but to be honest this seems to be the Yalong/Sanya standard at least for the 4 star hotels we stayed in. Jacky, I hope I got the name right, who worked in the lobby/shuttle car was great though. Not because he spoke good English(which he did), but because he had a problem solving attitude and wasn't afraid to approach guests to offer help.

My friend and I really love staying at this hotel. We had a great experience. The staff is friendly, kind and professional. Whenever we had any concerns as foreigners, they assisted us. My friend and I always looked to forward to their breakfast🤤. The breakfast is delicious, warm with plenty options. And the time for breakfast lasted up to 1pm🫡. The location is close by to the beach but I think I had love staying at the hotel and swimming in pool. Because we loved staying at the hotel, our only suggestion is that the hotel can perhaps consider western food for their dinner menu. Nevertheless, I highly recommended this hotel to anyone considering on staying in Sanya

The hotel is very nice! The service is great. We arrived in the night, but the room was ready according to our requirements (e.g. the crib was added and we did not have to wait for it). Beds are very big and comfortable. No smell of cigarette in the room. Breakfast is very tasty. Minibar is free. Whatever we needed we could get at the hotel. Very convenient and relaxing. We did not like the location because of the beach. There is no private beach. Actually, there is no good place to swim in the sea there.

I had an incredible stay at the Hyatt Regency Sanya, conveniently located close to the airport. The hotel offers stunning views of both the swimming pool and the beach at the same time, which was a real highlight of my stay. Plus, it has access to a private beach, making it the perfect spot for relaxation and privacy.The hotel itself is very clean and feels brand new, adding to the overall luxurious experience. What really stood out to me was the exceptional service. The staff were extremely kind and attentive, with special thanks to « Scott » for his help and professionalism. I also can’t forget to mention « Lesley » who went above and beyond. During my stay, a typhoon hit and all delivery services stopped, but Lesley kindly sent fruits and coconut to our room, which was such a thoughtful gesture during a difficult time.Thank you for making my stay unforgettable!

Absolutely amazing experience at the MO! From the moment you arrive (and before even, when I called ahead,) the level of service is nothing short of excellent! Every single member of staff is polite, helpful, kind and really goes above and beyond! I had everything I needed and more, and at every step I was made to feel welcome. A few absolute shining lights: Alex at check in who was kind enough to upgrade my room to an Ocean View King, Nicky, Chloe and Ryan at the Sunset Bar were absolutely wonderful - and my poolside dining experience was beyond incredible! Caroline at Fresh (superb dining with the best view) Nick and Dennis at the pool bringing water, snacks and being very patient with my requests for the umbrella to be put up and down. Sunny at breakfast for a very warm welcome. Honestly - I’ve never had an experience like this - the attention to detail, the care, the kindness were just all excellent. The rooms are very comfortable and all amenities are provided for. The fruit plate was replenished and was so thoughtfully and beautifully presented. There are three pools to choose from, all idyllic. I ate at Fresh and the Sunset Bar, and both were amazing. The cocktails at the Sunset Bar are sublime! The breakfast is divine - definitely something for everyone: there are so many choices! The only slightly disappointing part was that swimming in the sea isn’t really encouraged. It’s very rocky and full of coral so not really a pleasant walk either, but the view is lovely. I visited after staying in Yalong Bay, and I will say it was nice to be in a quieter location. I will never forget this stay, and am looking forward to visiting again! Thank you, thank you to everyone at MOSAN!

What a beautiful hotel, The facilities are wonderful and the staff are so helpful and friendly. The service from Nancy was particularly wonderful, really helping us with Vegan food. We will definitely return here. We loved the eco friendliness, and the swimming pool especially.