Hotel Shangri-La dengan Gim

I stayed in the suite at this hotel. It was a great and very comfortable stay. Everything about the suite was elegant and built for comfort. The hotel has a restaurant that makes delicious Yunnan inspired dishes. The yak stew and the potato dishes were especially good. The staff was nice and friendly although language presented a barrier. (Thankfully there are translation apps.). The pool was a little weird though. It's presented more like a pond in the middle of the hotel rooms. There seems to be only one access point to the pool and there is zero seating. Its rimmed by plants and trees. Very strange. But thats the only criticism of the hotel. Everything else meets and exceeds expectations of a hotel. And its within walking distance of the old town.

The staffs at counter desk were courteous, polite and well mannered and willing to go the extra mile to help by changing the room for me. Even the hotel cleaners were very courteous and well mannered which i appreciated them very much. This hotel has welcome self service drinks. I arrived too early for checkin and they accept my baggage and placed them behind their counter and gave me a reference tag for my baggage for security reason by so by matching the tag which i feel confident placing my baggage with the hotel.

The hotel is located 1 km from the ancient town and is a 10-15 minute drive to the train station. The room was comfortable, and the water pressure and heater worked perfectly. The Wi-Fi was very stable as well. (For foreigners, do bear in mind, if you connect to hotel wifi, you would need to connect to VPN in order to use WhatsApp, IG or Youtube) This is a 9-year-old property, so there are some flaws that can be improved, but that is understandable. My only feedback is about the F&B restaurant; they only have one all-day dining option. Breakfast was alright, with more of a local selection. I stayed for two nights. On the first day, there was staff available to help me and serve my cafe latte order. However, on the second day, I did not see any staff on standby, so I had to make my own cafe latte (I had to froth the milk), which I found awkward. I wish the staff were more well trained, but I understand it is low season and the hotel probably hired part-timers for service. The best highlight of my stay was meeting a lady named Rose He, who is part of the guest services team (i think). She made recommendations on where to go and even found us a local driver to take us around. She was extremely kind and polite. We exchanged WeChat information, and she texted me when the weather turned cold or rainy. She also helped us to arrange complimentary transportation to the train station. It felt personalized. Shangri-La, if you are reading this, I believe she deserves a token of appreciation. She is the true star and a great example of “hospitality.” Overall, we were happy with our stay. Thank you.

房子位置超棒，就在橋旁邊，風格清爽，環境優美，早上床簾一拉，眼前就是一條溪，雖在大路邊上，但不會嘈雜，房間空間大，洗浴設備不錯，有基本的日用洗漱用品提供，服務很好，服務態度優秀，讓客人賓至如歸，點贊。早餐挺豐富的，水果很新鮮滿足需求。餐廳環境優吃早飯舒服，會再次選擇入住的房子

我剛來這裏 有點高原反應 還好酒店的員工告訴我要怎麼解決 酒店還有免費的薑糖水

The picture is of the hotel bar at 20.00. Totally closed. The rooms are quite modern and clean, no problems at all there. The location is a decent walk into the old town. Fine if you have a car, but there are probably better options if you're visiting the touristic locations. The biggest annoyance was when I arrived on crutches having hurt my ankle a couple of days before they just watched my struggle with my bags. After check-in, the small female receptionist did try to take my large bag, but couldn't lift. All while a larger male colleague just watched on. Breakfast was alright, not great. The worst overall mark of any of the hotels in China for me, by quite a distance.

The best location with an amazing view. The staff is most helpful and kind. When you book they take care of sigthseeing tours in the area such as the shangri-la great canyon and mountain 佛塔. We come back again to see this beautiful area during summer.

住宿體驗超出了我的期待！從我踏入大堂的那一刻起，就感受到了員工們的熱情和專業。他們迅速幫我辦理了入住手續，房間寬敞，床鋪舒適，衞生間大，晚上也有熱水，地暖都很暖和。每天的清潔服務都非常到位，讓我感到回家一樣。酒店的地理位置無可挑剔，步行幾分鐘就到獨克宗古城裡麪，酒店在古城外圍，離北門很近，而且坐車到高鐵站衹需要10幾分鐘，出行很方便，他們的早餐是自助早餐，酒店的洗衣房一應俱全，總的來説挺不錯的，不僅提供了一流的硬件設施，更有着無可挑剔的服務。性價比極高，我強烈推薦給尋求舒適住宿體驗的旅客。下次再來香格里拉，我一定會再次選擇這裏！

位置離北門很近！房間很暖和，開了地暖電熱毯加了小蓋被，後半夜真的被熱醒，把電熱毯關了才睡着。民宿旁邊就是藏族人民每天晚上跳鍋莊的地方，回去的路上駐足觀看了好久。 待改進：隔音真的不好。1.安排了一間樓梯口的房間，外面上下樓梯非常吵；2.外面的酒吧唱歌唱到十一點多，非常吵；3.樓上説話我都聽得見😅……

I love this hotel. Everything was well prepared. Even until into detail such as oxygen canister that you may need it at this altitude of 3300 meter. Yes I want to come again and stay and feel secure in this hotel