Hotel dengan Khidmat Ambil/Hantar di Banff

さすがバンフ最高のホテル。 置かれている調度品の一つ一つに至るまで、 とても素敵で、中世のお城にタイムスリップ した様でした😊 部屋は狭い‼という事前のYouTube情報でしたが、 予想を裏切りとても広い部屋。バスローブも完備され、 最高のお部屋でした😊👌 晩御飯は「Randle Bar」なるところで、「ビール」と 「シュリンプサラダ」と「ビーフタルタル」。 これも最高😍 追加で頼んだ「チリポーク」はイマイチかな😅 朝は早起きして、中庭からカスケードマウンテンの 朝焼けを鑑賞。最高‼️ 朝食は「stock」という6時からやっているお店で、 ボリュームある「B.E.L.Tサンド」とカフェオーレを 美味しくお腹いっぱいに頂きました。 飛行機の成田発が遅れ、バンフ到着が1930くらいに なってしまい、翌朝がツアーで0830にはホテルを 出ないといけなかったので、滞在時間が短かったのが 本当に残念😰 次は早くチェックインして、ギリギリまでホテル 滞在をしたいですね👍😊

I am paraplegic and I was travelling with my eight-year-old son. On August 30 I called the both of you Lodge to inquire about their accessibility policies. They told me they had an accessible guestroom that would meet my needs. I reserved the room for the night of September 6 upon arriving, I immediately noticed that there was no automatic doors or automatic door, opener buttons, the doorways were very narrow, and it was hard to get my wheelchair and the luggage in Inside. Once inside, I had to use the washroom, as we had just been travelling on a bus for hours, but I cannot fit my wheelchair in their washroom very easily, as it was not accessible in the least. I managed to get inside with the assistance of my child, but shutting the door was another story. After checking in, I realized that their ‘ Accessible’ room was all the way at the end of the hall tucked into the corner, with a very narrow hallway leading up to the door, which made it impossible for me to get inside without, once again, the assistance of my child. The room itself was a disgrace. Very small and not enough room on either side of the bed to allow a safe transfer. The curtains/windows were beyond my reach. I cannot have any light or fresh air and to add to the discomfort the room was smelt musty, and a faint odour of steel urine . I cannot even open the mini fridge or reach the television. The bed/mattress seemed like just a cheap double bed The bathroom doorways were so narrow. I could barely enter it, and even if I could access it easily, it would MM have been completely unuseable for me. There was not sufficient clearance under the sink for my wheelchair, I cannot get anywhere near the toilet, and there was no accessible bathing option, just a lowered bathtub that again, would have been completely useless to somebody in a wheelchair. If this was not insulting enough, not to mention frustrating, and very disappointing for me and my son, when I went and told the staff at the front desk that I was not able to stay in that room, as it would not be functional for me, put me in a different hotel and charged me a $50 upgrade fee, and they did not even offer to assist me moving to the hotel, which ended up causing Sun and I to miss already paid for attraction. Once I got to the other hotel, I realized I had to pay a $250 security deposit which was $50 more than the other hotel and $50 less I had for my vacation that I spent a great deal of time saving and budgeting for in total, I spent $160 more than I was planning on spending and it severely took a negative tool on our trip and it’s entirety and the ripple affect this caused was extensive. When I got home, I messaged the manager and asked him to make me finish the whole and addressed my concerns about the completed. Disregard for accessibility/safety. He tried to throw $50 at me and tell me that the accessible room works for many of his guests and that he was grateful for my feedback as they strive to achieve accessibil

Had a wonderful stay at Mount Royal! The location was super convenient. It was close to many restaurants and souvenir shops. The room was clean and staff were friendly. Would highly recommend this hotel!