Hotel dengan Khidmat Ambil/Hantar di Genoa

Holiday visit, chose to stay near airport rather than walk around in old town at night. Hotel was ok but not outstanding, decent room, staff tried hard, but services and hotel a bit tired.

服務不錯，早餐好吃，床品舒適，衛生間乾淨整潔，旁邊有超市，非常方便。但酒店沒有抽紙巾，也沒有熱水壺和咖啡設施

Chambre avec 2 fenêtres dont 1 fermée avec volets non ouvrables et une qui donnait sur les moteurs de clim! Donc aucune lumiere dans la chambre. Jacuzzi en maintenace et espace spa ouvert que le week-end et nous etions .... en semaine! J aurais dû choisir moins cher. Des hotels dans l environnement immédiat etaient certainement bien mieux

Bell’hotel, probabilmente per un 5* mi aspettavo qualcosa in più. La camera standard matrimoniale e’ pratica ma non grande. Stessa cosa per il bagno. Lo valuto più un 4* superior che un 5*. Nota negativa la colazione: 18 euro a testa, ed il caffè o cappuccino non era con una macchina da bar ma con una automatica self-service che non ho gradito. Mi aspettavo molto di piu, almeno dalla colazione

This hotel looks fantastic on the website, but don't let that mislead you.  We arrived after a cruise and a long train ride; we were very much looking forward to staying in a ”Luxury Duplex” with some extra space and comfort for my family. This was far from the truth. After entering our room, the temperature inside the room was 26C. I immediately went to turn on the AC, which didn't work.  I immediately went to the front desk and let them know that the AC was not working at all.  He came to the room and pretended to set the AC, but only turned on the fan.  After sitting there sweating with my entire family for a while, we decided to open the huge window facing the VERY busy and noisy street. I played with the AC control panel only to find that the AC had been disabled completely and only the 'Heat' and 'Fan' options were available.  They do this at the maintenance level to conserve electricity. COMPLETELY unacceptable as the temperature in the unit was now 25C (with the window open) and a sweltering 29C in the upper level of the unit. I went back to the desk again to have the AC turned on.  I was told that because it was 'Winter', the use of AC was not allowed.  The Front Desk Agent was useless, Rude and not helpful at all.  I don't care if it's Winter, there is no way my family is going to be able to sleep in a sauna. I went back to the front desk only to be given more excuses; I asked to speak to the Property Manager, who was 'unavailable'.  We went out for dinner, leaving the window wide open in hope that it would cool the unit down.  Not the case again, due to the design of the room, there is no way to properly ventilate it without using the perfectly good AC system that is disabled because it's 'Winter'.  We tried to sleep with the window open, which was Incredibly noisy due to the heavy traffic and late night activity in the area.  We all tried to sleep with earplugs, but it was simply way to hot and loud. Horrible experience that was completely avoidable.  skip this place altogether...

Interesting hotel located on third and fourth floors- so you need to go up in the vintage lift to find! Rooms crafted in a vintage architectural building on main shopping street. Continental breakfast a must. Service at hotel was great and friendly. Walking distance to Genoa Brignole station and other attractions. Good for a family.

Standard small hotel room was fine (solo travel). The hotel is different to the chains which I liked. The building is interesting and the staff helpful and friendly. Knockout though is the location in the heart of the old town yet quietly protected from the hubbub of the tourist streets. Good bar in the square and of particular note is the typical local small bar Bar Delle Vigne just around the corner in Vico Del Greci where Daniel and his Father helped with my none existent Italian, made me feel welcome and included me in the general chat. Pointed me to the best local (none tourist ) Italian restaurants.