Hotel Chengde dengan Spa

I don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.

絕對是本次旅途最大驚喜！酒店建築古色古香，彷彿置身古代宮殿，硬件完全達到星級酒店水準。辦理入住還免費升級了房間，房間空間寬敞開闊，床品超級舒服。氣温轉涼，酒店已經全面供暖，暖意十足，還有温泉，旅途奔波後泡一泡特別解乏。酒店自帶餐廳，菜品味道很不錯，吃飯很方便。 唯一小不足：這次的房間緊鄰山體和工地，夜間會有大型車輛通行。房間雖然配備雙層玻璃隔音，但還是能聽到一點噪音，對睡眠特別敏感的朋友可以留意下房型。 整體體驗感還是很棒，強烈推薦！

從內蒙旅遊回來路過離金山嶺長城比較近。開始打算停留一晚發現硬件服務都不錯，又續住了一晚。酒店很大房間也都不錯。一旦運作過程，有一點希望能提高就是房門的關門聲音非常大。其實隔音做的都不錯，但是唯獨這個門，離得很遠的房門關上都會有非常大的聲音。

這次在北方的森林體驗感很特別，先後遇上陰天下雪與天氣放晴，兩種天氣都有不一樣的美。雪天山林雲霧繚繞，彷彿置身仙境；晴天視野開闊通透，陽光灑在林間格外治癒，隨手一拍都是大片。還幸運參與了青團手作。服務態度與品質都很不錯，需要的物品及時送到，早餐很不錯👍 管家周姐更是本次入住的一大亮點，貼心熱情，服務細緻周到，有任何需求都能及時幫忙解決，讓人住得非常安心。 美中不足的地方也有幾點：一是私湯升温速度偏慢，等待時間稍長，建議提前公示泡湯注意事項，例如泡湯的時間，酒後不宜泡湯等提示；二是紙巾質量一般，體驗感有待提升；三是民宿限定活動沒有提前告知，在園區偶遇服務人員才得知有音樂會，對於行程安排來説有些倉促。另外，民宿位於村裡，周邊沒有便利店，晚上完全無處購買所需用品與簡餐食品，建議在每層公共區域或前台增設自助商品售賣區方便客人應急。園區面積不算大，建議多增加一些互動性活動，提升遊玩趣味性。同時，目前沒有專業規範的停車場，地面硬化不足，遇到雨雪天停車和行走都不太方便，希望後續能儘快優化。整體而言，環境和服務都很加分，瑕不掩瑜，值得推薦！

前台辦理入住超快，還主動介紹周邊美食，房間衞生也很乾凈，前台還特意給找了觀景房，早餐種類多到吃不完，都是現煮的麪條和餛飩，超級美味！下次回來還住這裏！

很好的一次入住體驗哦，首先進入酒店大廳很高端，服務人員熱情，房間乾淨整潔，早餐很豐富多樣，很值得推薦，超讚👍

強烈推薦這家酒店，下次來還會選擇這裏！每次入住都有賓至如歸的感覺，這家酒店真的讓人流連忘返。工作人員熱情友好，遇到問題都能及時解決，服務態度滿分。酒店的環境非常安靜，適合放鬆身心，享受寧靜的時光。配套設施很完善，游泳池讓人印象深刻。

這小小縣城有個五星酒店算是個驚喜了，所以因為這個酒店到這個地方來逛逛，收穫意外的好。 位置:酒店位置很好，坐落在半山坡，下面就是當地政府機關和博物館，再下就到了河邊。 周邊:附近就餐，溜達都很方便，政府旁邊有廣場，隔壁的粥店各種菜餚真是太好吃了。 環境與服務:酒店規模可以，停車方便，房間寬敞舒適，服務尚可。 建議:可能是免費含早緣故，早餐人太多，嘈雜喧鬧，菜品類別有限，就餐人員素質良莠不齊，酒店應該加強管理疏導