Hotel Chengde dengan Spa

I don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.

這家酒店體驗超棒！大堂的藝術雕塑精緻獨特，走廊的藍色邊櫃搭配地毯很有格調，設施超讚。浴室大理石牆面高級，衞生乾淨，毛巾整齊。餐食裏的蒸南瓜、土豆新鮮軟糯，周邊山路風景宜人，環境優美。前台，客房包括指引車輛的安保大叔服務都很貼心，值得再來！

清明節出遊，為了選一些小眾的地方，就來到了灤平。正好第二天去爬金山嶺長城，也不算太遠。酒店整體還是不錯的。唯一的一點不太滿足的就是温泉中心的服務態度。本來客房送了門票帶孩子去玩，沒想到小朋友還得收費，收費也就算了，你也沒提供小童拖鞋呀，跟前一天在承德住的另外一個酒店比起來，這邊的工作人員就好像生怕我佔他們家便宜似的，小朋友身高超了幾公分，要交門票我也心甘情願。但是工作人員的嘴臉讓我覺得心裏很不舒服。

冬季的草原，一如既往的漂亮。這是從北京出發到沽源的中轉站，週五齣發晚上住這裏正合適。這個酒店房間比較大，床品也比較舒服。

房間不太大，衞生還可以，服務也不錯！有茶杯沒茶葉！還有就是房間這個畫挺嚇人的，這是喜鵲嗎？遠看像烏鴉一樣，不好看！

強烈推薦這家酒店，下次來還會選擇這裏！每次入住都有賓至如歸的感覺，這家酒店真的讓人流連忘返。工作人員熱情友好，遇到問題都能及時解決，服務態度滿分。酒店的環境非常安靜，適合放鬆身心，享受寧靜的時光。配套設施很完善，游泳池讓人印象深刻。

前台於清雨服務很好，行李接送超貼心，夜床服務暖到心坎裏。房間寬敞明亮，設施一應俱全，特別適合家庭遊客。早餐種類豐富，中西式都有，味道也很不錯，開啟活力滿滿的一天。工作人員非常專業，解決問題迅速，十分滿意。酒店周邊景點很多，方便遊覽當地風土人情。總體來説，無論是服務還是設施都讓人非常滿意，值得推薦給大家 。

這次在北方的森林體驗感很特別，先後遇上陰天下雪與天氣放晴，兩種天氣都有不一樣的美。雪天山林雲霧繚繞，彷彿置身仙境；晴天視野開闊通透，陽光灑在林間格外治癒，隨手一拍都是大片。還幸運參與了青團手作。服務態度與品質都很不錯，需要的物品及時送到，早餐很不錯👍 管家周姐更是本次入住的一大亮點，貼心熱情，服務細緻周到，有任何需求都能及時幫忙解決，讓人住得非常安心。 美中不足的地方也有幾點：一是私湯升温速度偏慢，等待時間稍長，建議提前公示泡湯注意事項，例如泡湯的時間，酒後不宜泡湯等提示；二是紙巾質量一般，體驗感有待提升；三是民宿限定活動沒有提前告知，在園區偶遇服務人員才得知有音樂會，對於行程安排來説有些倉促。另外，民宿位於村裡，周邊沒有便利店，晚上完全無處購買所需用品與簡餐食品，建議在每層公共區域或前台增設自助商品售賣區方便客人應急。園區面積不算大，建議多增加一些互動性活動，提升遊玩趣味性。同時，目前沒有專業規範的停車場，地面硬化不足，遇到雨雪天停車和行走都不太方便，希望後續能儘快優化。整體而言，環境和服務都很加分，瑕不掩瑜，值得推薦！

前台姐姐人很好，去的時候人不多，給升級到了親子間，房間寬敞，有投影，床品比較舒適。大廳擺放了百合花，很香。早餐簡單但不難吃也能吃飽，有小鹹菜雞蛋米粥花捲。賓館在松樹林裏，有秋千和吊牀，晚上院裏有小夜燈很有氛圍感，晚上可以看到星星。唯一美中不足是衞生間水管用水聲音大，個人認為不是特別介意的可以忽略，總體推薦！