Hotel Berlin dengan Spa

1. Housekeeper did not make up room for the first night (out of theee nights) despite “please make up room” displayed on room door. 2. Hotel only provides one bottled water per stay, instead of per night or at customers’ request (normally expected at true 5 stars hotels so this hotel is 4 stars at best because of this). 3. Hotel staff’s attitude is not 5 stars standard. Upon checking in, my room’s air con was not working. I called the front desk, the staff simply asked me to double check if the window is fully closed which I did but the air con still didn’t work. I called for the second time, hotel staff just asked me to try closing the window with force. And only when I called the third time, they sent someone to assist me in the room. At the end, we had to change to a new room as the old room’s air con was broken down. I would expect immediate in-room assistance at true five stars hotels.

We booked 4 nights in this hotel. The service and the staff were really nice. Fresh orange juice service everyday ;) The room was spacious and clean. A nice big shower and some free water was very nice. The only minus was no air-conditioning. The room felt very warm on the 6th floor even though it was not that warm outside in May. The window could be opened but because the room was on the front the traffic was very loud in the night. Had a lovely stay and would recommend to stay here. Maybe not in the warm months in Summer.

Nice stay. Location is good. A few min walk from Warschauer Str. Friendly staff. Big breakfast buffet. A slight barbie vibe in the room, but that‘s funny.

Well appointed, but a walk to almost anything of use with the no shops and bars nearby. Facilities and service are excellent, and beds were comfortable in well appointed rooms.

We stayed at the InterContinental Berlin for a weekend trip with our two daughters (7 and 11), and it was a wonderful experience. The hotel has a warm and welcoming atmosphere even though it’s quite large and business-oriented. Our room was spacious, clean, and very quiet—perfect for a family. The beds were super comfortable, and the housekeeping team kept everything spotless. Breakfast was a highlight — an impressive selection of fresh fruits, pastries, and hot dishes that even picky kids enjoyed. The staff were genuinely friendly and helpful, always taking time to check if we needed anything

Check-in and check-out is on your own, you even have to program the card yourself and there is never anyone behind the counter. Rooms are very nice, with a balcony, comfortable bed with plenty of pillows/cushions and a television with many channels (tho programs are in German or at least dubbed in it). They even give you nice bedroom slippers, a kettle and tea and coffee and there are plenty of sockets to charge your devices in the room. There is a safe, microwave, and small stove to do your cooking with plates, bowls, and cutlery provided. We can even use the laundry facilities (both washing machine and dryer) in the basement and help ourselves to extra towels and tissue boxes if we need to. Location is very near the Alexanderplatz train station (around 5-6 mins walk). Supermarket is also located about 5 mins aways from here, which is huge just bear in mind its closed on Sundays.

We stayed at NH Collection Berlin Mitte for two nights over the weekend. Overall, it’s a great value for a short trip. The location is excellent and the staff at reception were very friendly and helpful. The room had everything we needed (comfortable bed, great bathroom, TV). The best part was the sauna included in the price — perfect after cold winter walks, and it’s open until 10 pm. Two small downsides: we felt a slight draft from the balcony window (winter stay), and there was a faint “old” smell in the room. Not a big issue, but worth mentioning. We didn’t try breakfast, so can’t comment on food.

The Hilton Berlin offers a comfortable stay with a central location, but it’s not without flaws. The rooms feel dated, with an old-school vibe that could use a refresh. The air conditioning works well, a big plus in summer. However, the breakfast is underwhelmin overpriced and not worth trying; you’re better off exploring nearby cafes. Speaking of exploring, step outside and enjoy Berlin’s vibrant scene. The €40 daily parking fee feels steep for the city, and the €14 spa access should be included for the price. Overall, it’s decent but could improve with modern touches and better value.

Dissappointing... We come here for more than six years, and it goes seamlessly down. In the evening is the sauna neglected, nobody comes to replenish towels and water cups, not to mention that ”renovation” meant the removal of the fridge, which used to offer free soft drinks and bottled water after the saune. Just two sorts of tea (if you can sustain that four kind of black tea means four sorts of tea...). Nobody controls the sauna temperature anymore, one day it was crispy hot, last time one could fall asleep inside... The rooms cannot be heated, just cooled. If you try to turn air condition off, you can´t, and they need the approval of the building´s owner to change the set temperature for the entire hotel. Last time they offered us a heater, now we had to change room for extra charge. All staff seemed overwhelmed with the complaints, except for apologies there is nothing to get in exchange for the wasted time and money... Room keys don´t always work in the elevator or on the floor. Extra coding for the sauna works every now and then. Staff overwhelmed, room orders come very late or not at all. No coffee sets whatsoever.

Not our first time in this hotel. Love that everything is automated. Definitely, there is space to improve the acoustic isolation, especially if you have a room next to the road or next to an elevator. Probably coming back again here.