La Quinta Inn and Suites by Wyndham Houston Spring South

No towels, shampoo or soap in the room. No hair dryer. The phone in the room didn't work. I had to wait 20 minutes for someone to come back to the front desk to get an extra towel. I told the front desk person about the phone. She never did anything about it. The breakfast was greasy. I was giving La Quinta a chance. Never again!

房間設施一般

My stay was good, but two things that I would like to share. 1. The concessions were spare- they did not have water or for that matter, anything but a few diet cokes. They only had very few things to eat. Put a concession machine or 2 in the lobby. 2. This has to do with the musty smells in the hallway and the rooms. This should be dealt with!

This property was great for us as we had to travel with our pet. They were very pet friendly, everything was extremely clean, check-in was super easy. The only thing wrong with the property is that they advertise queen beds when they are in fact, double sized beds. When I talked to the front desk, they said that’s all they have in all of their rooms. So there are no queen beds on the property as the website describes. This was a bit uncomfortable for my partner and I and pretty much false advertisement.

Nice place to stay. Right off the highway. Hard to get in to. Pool was not operational. Breakfast was VERY basic.

Sam did an excellent job keeping people calm in Spring when lots of people needed a room after the storms. Housekeeping works hards to keep up as fast as they can. Friendly staff, they aim to please.

Arrived at 3pm and waited 45ml minutes to have a room ready. They will hold onsecurity deposit for days before refund .

The bathroom have no safety features, no bars around the shower and the bathtubs are so slippery I almost fell several times. No hooks on back of bathroom door . Bathroom needs a overhaul.

The worst hotel stay I ever had! There were cockroaches, and mold. The staff was unprofessional. There was only one laundry room for three floors and every machine was inoperable. The locking mechanism on my door did not engage. When I tried to change my room they stated they were fully booked and could not do anything about it. AND it was very noisy! They charged my credit $350 for a stay THAT I ALREADY PAID ******* FOR BEFOREHAND. I DO NOT RECOMMEND THIS HOTEL TO ANYONE. NOT EVEN MY WORSE ENEMY.