Britannia Hotel Wigan

👌🏻👌🏻🤙🏻🤙🏻👌🏻👌🏻👋🏻amazing place to chill……

There are a lot of very bad reviews on TA and I can understand the points they write about. Overall though I'd say that this is a real budget price and there was nothing so wrong that would mean that I wouldn't stay here again. The room had some recent improvements (a new carpet anyway) and was pretty clean. So as a room to stay in - it was fine. The water pressure was very low though - making a shower pretty much impossible. The TV remote had no batteries in, and the main stand-light had no bulb. These are not the end of the world problems, but we pointed them out to reception on the first morning and were given a very cheery 'I'll get those things sorted straight away', so it was disappointing that when we returned that evening - no change. If they had been sorted then I'd have thought nothing more of it. WiFi was very slow to connect (I didn't manage to at all). Good Wifi is a basic hotel requirement nowadays. There also appeared to be a swimming pool - but empty - don't know what the story is there. Possibly the biggest irritation was that at check-in, the receptionist insisted on seeing photo-ID from us. I've never been asked for that before when checking in - in the UK, but she insisted that it was company policy and she would clearly rather see us walk out again rather than deviate from it. This for a room that we'd already paid for. This begs the question - what has happened in the past that has made the company decide on this policy and decide that it was non-negotiable? What could possibly go so wrong? It just seems intrusive. I mean, you understand that overseas hotels ask for your passport details, but Lancashire hasn't - as far as I know - left the United Kingdom yet, so why, and why make such a big deal out of it? Breakfast - in a way the best thing was the really friendly service from the staff there - the chef especially. Cannot fault the amount at breakfast either - no-one is going to leave hungry! The quality was a bit basic however - tinned fruit and tinned tomatoes. Fruit juice from a machine (which wasn't properly working either day). The location - about half a mile away from the M6 junction - is perfect to make it a stop-off point, and I think a lot of their business is with coach trips. Overall then - if you're looking for a basic hotel in the location for a good price then this is ok. I wouldn't want to be here for a week, and I'd feel short-changed if the price was higher. They ought to improve the maintenance standards though. The restaurant just next door (Dish) is very good and only about 50m to walk - if you want an option other than the restaurant on site (which we didn't eat at, so can't comment about).

Was very surprised at this hotel room very clean we found the food was good better than I thought it would be after all the negative reviews would stay again only fault was our bedroom was very cold we mentioned it at reception unfortunately it wasn’t sorted quite a few people on our trip said the same only complaint if they sort that especially in winter it worth a stay