Cari Hotel 3-Star di Banff

The hotel is located in a very convenient location. It is just 5 mins walk to the Elk hotel / Mount hotel. The front desk Rose Ann was very helpful and introduced us about the things can be done in Banff and the awesome food nearby. The room is very clean. The house keeping managed our room very well. The hotel also has a corner that provided 24 hour coffee, tea and chocolate. My friend and I also enjoyed the hot spring for 2 nights. It has been a wonderful stay in the Peaks Hotel. Will definitely recommend others to stay in Peaks if they travel to Banff !!!! :)

A lovely restful retreat. Great location and bus service. Very comfortable rooms and beds. Clean and very nice toiletries, lovely friendly restaurant great menu and gd pricing , great jacuzzi and good area for walking.

Overall, it is a good stay in Banff. Walking distance to the mail street. There is one thing that can be improved, you can only go to the basement carpark after you check in at the counter. However, there is no space around the hotel front to temporarily park your car while you check in.

We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!

I have given a room at level 1 with window facing the car park and I could hear people talking in the late night. Location wise, its definitely great.

Ample parking, rooms have been modernized. Great feature that you can make use of the hot pools of the Canoe hotel across the street. Bit at the edge of town, but you can get free bus tickets to go around Banff.

The room size was small and needed better planning on interior arrangements. Same goes for the bathroom. The room could have been better lit … dark gives gloomy impression and as if there’s something being hidden (like the floor carpet which we felt needed a better cleaning). The reception service is outstanding and people there are very helpful. They also have a fitness club and spa. The parking is in the basement and is easy. They also give complimentary bus tickets for those who want to explore places on bus. We didn’t need it as we had our own car.

Stayed for a short weekend trip in Nov. We got a nice corner room on the third floor with 1 king bed and it was really cozy and comfortable with a mountain view. Unfortunately, the hot tub was closed at that time for maintenance (?). Overall, I would highly recommend it.

The front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting.

They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good.