Cari Hotel 3-Star di Blackpool

Hotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)

Hotel was clean, people were friendly, not to far from tower etc pictures made hotel room look bigger than it is, it's very small. I paid for bed and breakfast, if I knew what breakfast would be like I would have skipped it. U get small chopped tomatoes from tin which aren't even hot, would have prefers a real tomato. You get a small bowl of beans which is about a table spoon worth. The fried bread isn't even 1 slice or half a slice it's quarter slice . And 1 hash brown. Toast was cold aswell. Small glass of orange juice and coffee. Out of all that I drank orange and coffee and 1 slice of toast , couldn't eat rest. Others may find it ok but wasn't for me Tv wasn't working and could only connect to WiFi in reception area. Staff were lovely though .

This is a lovely (if a bit creaky in places,!) hotel with very helpful and friendly staff. I have stayed here before and loved the experience, especially the pool which was always warm and like having a large bath. Unfortunately, on this occasion it was cold. The chap at the front desk told me that were having some boiler problems which were in hand. Fair enough i thought, until i realised the water in the room was lukewarm at best, so having a bath or shower was not so nice. I was there for four nights and i only had hot water the morning of checking out. It was nice to have a long relaxing soak before a long train journey home though!

Nice little hotel. Breakfast was good. Very friendly staff. Only thing was our room and bathroom was very small but clean.

The staff were very friendly and welcoming and couldn't do enough. The room was comfortable. Breakfast was a buffet but was tasty.

omg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back

It's a little far from Blackpool North Station, but the rooms are very spacious. It's not a super luxury hotel, but it's very clean and comfortable. There is also an elevator. The Henson hotel is a little far from the station and downtown, so if you have a large suitcase, it's a good idea to take a taxi. There are buses and trams running so it's fine even at night.

The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep

Lift wasnt working.bar and games room wasnt open..looks very tatty and run down from the outside..have 2 pay £15 2 park ur car outside the hotel which is part of the hotel grounds so bit unfair 2bh..run down furniture.need 2 get a window cleaner as dirty windows.haf 2 pay £60 deposit incase u took anything home or damaged it(her words)but 2bh their wasnt anything in the worth that amount of money.plus all she did was complain about other guests 2 u which is very professional at all.not enough plugs.no hair dryer or iron in room.plus so need 2 get fans in rooms as was way 2 hot and didn't have any 2 offer us.best party about the room was the view(just shame about dirty windows).

Decent hotel for the price. Isn't the cleanest hotel but sort of acceptable. Would recommend to those looking for a cheap stay but if you have a little extra budget then better off spending the little extra for something better. Was allowed to check out later than usual which was very beneficial to get a little extra sleep in after enjoying the night out.