Cari Hotel 4-Star di Doha

i’ll be completely honest again and again 🙂🙂this is the first time i’ve felt the need to write a hotel review like this. we’ve stayed in so many hotels in doha and, thankfully, we’ve never really had any major problems or disappointments. but this time, i feel that, as a customer, i should share my experience and my honest thoughts. the main thing i want to say is that customers are allowed to complain or raise concerns, and a manager should know how to handle complaints professionally. a customer should never be made to feel like they are attacking someone simply because they are expressing a concern. listening respectfully should be the first step. we chose to stay at this hotel for around three months while waiting for our home to be completed. out of all the hotels we’ve stayed in doha, we chose this one because it was new to us and looked modern and well-maintained. unfortunately, our experience with the management was very disappointing. i want to make it clear that the receptionists, maintenance team, and other staff have been good to us. they have been helpful, respectful, and know how to communicate with customers properly when there are concerns. i genuinely appreciate their service and have nothing negative to say about them. however, my experience with the manager of a&h hotel was completely different. whenever i tried to raise a concern, instead of simply listening and addressing the issue, he would continue talking and responding in a way that felt rude and dismissive. it felt like he was more focused on arguing his point than actually listening to the customer. after staying here for three months with my husband because our home is under construction, i honestly expected a much better level of communication and respect from the manager. no customer should feel uncomfortable or unheard when trying to make a legitimate complaint. i honestly don’t understand whether he is trying to defend the hotel at all costs or simply avoid accepting customer complaints, but that is not the right way to handle a customer concern. complaints should be listened to professionally, even when the manager does not agree with the customer. what makes this even more disappointing is that we have seen other reviews mentioning similar concerns about the manager. after experiencing it ourselves, i can understand why people have raised this issue before. so, once again, salute to the staff. the receptionists, maintenance team, and other employees have been good and respectful throughout our stay, and they deserve recognition for that. unfortunately, i cannot say the same about the manager. after staying here for three months, this is honestly one of the most disappointing experiences i’ve had with hotel management. a customer can be wrong, and a manager can disagree with a complaint, but there is always a respectful and professional way to communicate. unfortunately, that was not how i felt i was treated.

really a nice hotel, service is good👍🏻, near west bay metro station, half hour by car from hotel to airport. I like the breakfast buffet, variety of delicious food🤤

⭐⭐⭐⭐⭐ Excellent Stay – Jouri a Murwab Hotel Doha I had an amazing stay at Jouri a Murwab Hotel Doha and would definitely return. We were pleasantly surprised with a complimentary room upgrade, and the room was incredibly spacious, modern, and beautifully designed. Everything was spotless, the bed was very comfortable, and the large windows gave the room a bright and relaxing atmosphere. The hotel itself is elegant, quiet, and perfect for both a short getaway and a business stay. The staff were friendly, professional, and made us feel welcome throughout our visit. One of the highlights was the indoor swimming pool. The area is clean, peaceful, and beautifully maintained. The only thing to note is that the pool is quite shallow, making it more suitable for children or adults who simply want to relax rather than swim. The only other improvement I would suggest is adding streaming services such as Netflix and YouTube to the TVs. Having those entertainment options would make the in-room experience even better, especially for guests staying more than one night. Overall, I had a fantastic experience. The complimentary room upgrade, spacious accommodation, excellent service, and beautiful facilities made this a memorable stay. I would happily recommend Jouri a Murwab Hotel Doha to anyone visiting Doha and would definitely stay here again.

Very good. Room was nice and big bathroom. I aksed for a quiet room and they gave me one. Gym was very good, full of new equipment. A lot of restaurants on the same street. Location is also good. One thing that can be improved is the breakfast. It was fine: fresh eggs/omelette, fruit, honey etc, but the 4 star hotel across the street, with a restaurant, had a significantly better breakfast with better and fresher ingredients/options/dishes. And it was even cheaper there.

Exceptional Stay and Great Service! I recently stayed at the Ramada Encore by Wyndham Doha and had a wonderful experience. The staff was incredibly welcoming, professional, and attentive throughout my entire visit. The room was spotlessly clean, comfortable, and well-equipped with all the necessary amenities. The location is also highly convenient, making it easy to get around the city. I highly recommend this hotel to anyone visiting Doha and look forward to staying here again!

Awesome place, nice tidy and easy access location nearby the metro and city center

This nice, gorgeous hotel is located about 10-15 minute walk from the nearest metro station. The distance was fine for us, but using Uber would be more convenient. The roon we stayed in was gorgeously laid out and wonderful. The only minor issue was that the hotel provided just one cup for the three of us, which of course wasn't a big problem. The staff were kind and helpful, especially the porter, the security personnel and concierge. I would definitely stay at this hotel again on a future visit.

I stayed at Saraya Palace Hotel in Doha, Qatar for 10 days. The location was convenient, with easy access to shops, restaurants, and local attractions. The staff were friendly and helpful throughout my stay. The room was clean and comfortable, making my visit enjoyable. Overall, I had a pleasant experience and would consider staying here again.

Disappointing Experience – Poor Cleanliness, Outdated Facilities, and Lack of Service Unfortunately, our experience at this hotel has been quite disappointing. From the first day, we noticed that basic amenities such as towels and slippers were missing, and we had to request them from the staff. Even the towels provided were very old, worn out, and clearly needed replacing. The washing machine was extremely noisy and actually made our clothes dirtier instead of cleaning them. We later discovered that the inside of the machine was very dirty. We also found stains on the bedsheets, which raised serious concerns about hygiene. Most of the facilities are outdated and need proper maintenance and renovation. The water temperature is another problem. Even when using the cold water, it remains extremely hot. On top of that, the room telephone doesn’t work, and there is no room service available. The only positive aspect is the hotel’s location, which is calm and quiet. Overall, the hotel has potential, but the lack of cleanliness, basic amenities, and proper maintenance makes the experience disappointing. Guests deserve clean bedsheets, decent towels, functional facilities, and basic services without having to ask for everything. I hope management takes this feedback seriously and makes the necessary improvements.

With utmost honesty: second time flying to Doha, Qatar; booked the hotel because I got some bonuses from Trip App and a deal from booking the hotel. Also it was with 1 star better than the first one. The hotel, from my experience with being booked at it and judging just from my hotel room, it was from a hotel with maximum 2.5 stars, at best; comparatively with the first one, it wasn't by any chance a room from a hotel with 4 stars. - the shower curtain bar was rusted all over it; - the toilet seat had some sort of yellow stains on it and looked old; - dust everywhere and even though it was a sandstorm when I arrived, and with all the windows closed, there was still dust on the shelves. - from the pictures the room seemed a bit larger, but it felt a bit more cramped than the other hotel room when I stayed the first time, maybe from the way it was arranged in the interior. On the last night or maybe day, the air con broke and it was very hot, they could not repair until the next day, but the good part was that they gave us another room for the night. - the service was good, and the personnel were polite; - the hallways were all clean and the lobby was very nice. Over all, like I've said, I can't speak for the rest of the hotel, just from my room, but it never felt like a 4 stars hotel. I don't think I will book again here, maybe if it is absolute necessary.