Hotel berhampiran Museiparken, Stockholm

Clean, compact & comfortable. Walkable distance from central train station. Down comforters, scenic view from our large window, large screen tv, clean bathroom with shower, free Wi-fi, self check-in (we didn’t have a reservation so we had to check-in with a staff person). We had a “Compact Double” Room for 1,689,00 SEK (about $156 USD) and it was worth it!

Hotel, staff was great! Just that the surrounding area got some construction ongoing currently. It's about 2 train stops away from Stockholm Central, also walkable if you don't mind walking for 30mins.

Great service and friendly staff

Great central location. Quiet and clean rooms. Delicious breakfast. Efficient and helpful staff. Would recommend requesting higher than the 6th floor room with window next time as room overlooked indoor courtyard area.

Checking in at 3 pm is quite late, especially after arriving from an early flight at 9:15 am. I inquired about early check-in, and even though several other travelers arrived around the same time, it wasn't clear whether they booked through Trip.com or directly with the hotel. I found myself waiting around the hotel for nearly 2 hours in the hope of securing an early check-in. However, the response I received when I inquired about a room was, ”You can return and check again if a room becomes available, but check-in time is at 3.” I was exhausted and took my chances, waiting for almost 2 hours, and fortunately, a room became available. What surprised me was that the guest service at the front desk didn't proactively inform me when a room was ready, even though I was waiting in the lobby area, which is relatively small and not far from the counter. As for breakfast, it was decent, but I encountered a disappointing incident. I placed my food on the table and briefly left to get coffee, but upon my return, I found that the table had been cleared, including the fresh food I had taken. On the positive side, the hotel's location is quite convenient, being close to Central Station and within easy walking distance of various points of interest. Apart from the late check-in and the breakfast table issues, everything else about the hotel was satisfactory.

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

The hotel is nice, the location is only a 15 minute walk from Stockholm central station and there’s a metro stop and shop nearby. The breakfast was brilliant, lots of options. The room itself was okay, I knew it was without a window but the room had very little ventilation and hot all the time. It has a chair but no desk so you have to sit on your bed to use a laptop. You can sit downstairs in the lobby area but I don’t want to be my only option. The hotel doesn’t clean the room daily as well unless you go downstairs and request it every morning as well.

The staff who checked me in was obviously not in the mood, her attitude was not professional at all. Overall hotel was pretty good

I booked this hotel as it is in a good central location and I wasn’t disappointed. As we were just using the room for a base, I booked the standard twin with no window. It was small but it was clean and tidy with a tv, hairdryer, hangers, everything you need. The lobby and restaurant are lovely areas, with complimentary tea and coffees and the staff were very friendly. We had an early start one day the staff were more than happy to give us bags to take a breakfast out with us. We were doing an activity with Stockholm Adventures, their adventures cafe is located 4 minutes from the hotel and an ideal location. The main city centre is only a couple of minutes away with lots of restaurants and cafes near by. I would definitely book again.