Hotel berhampiran Palmérsparken, Stockholm

My room (121) was very noisy because of the train and a banging metal door in the staircase. I was staying for five nights, so I brought quite a bit of luggage - but the room was so tiny that there was no cupboards or space to put my suitcase. The lighting in the room was VERY dark - I had to put make-up on at work, because there was no ”mirror light” in the bathroom - a basic feature in a hotel room. The breakfast was very low quality - especially the bread, which was stale and ”pre-fab supermarket bread”. There was always too crowded in restaurant, and again lighting was VERY dark. I liked the location, as well as the alternative decor and coziness of the hotel, but honestly the service level, the room features and the food quality more reminded me of a youth hostel. It was not value for money.

A big thankyou to Welcome Hotel ( an extra star to Jonathan and the restaurant staff) for making my extended family feel so welcome (no pun intended;) at your hotel. The cottage/house we rented were both spacious and clean. The washer in the house we rented was appreciated! They loved the healthy and delicious breakfast buffe every morning! Welcome Hotel is close to trains/busses into center city which is always a plus. They enjoyed being so close to Barkarbystaden which met all their grocery and shopping needs. They are already making plans to come back! Thanks for making their visit so enjoyable!

I booked their single room without window, as I both have no need for excessive in-room amenities and also greatly enjoy small, cosy places (this is not a sarcastic statement: I truly loved the tiny room). There was enough space in the room for the bed, an additional cutout for a small desk, and the private bathroom was nearly twice the size of the rest of the room itself. The walls were painted in a dark grey or purple, as were the bed dressings. It was a perfect, cosy little nook in which I could sleep and unwind a little. Their breakfast is pretty standard fare, no complaints nor highlights. I was content with the mini croissants, yoghurt and fruit; though an unsweetened yoghurt option would have been nice (but again, not a complaint). One issue I have however is with the parking fees. It is advertised on the hotels.com website, as well as the English version of the hotel's own site that parking is SEK100,-/day. However, their internal system, and as I later found while verifying, their Swedish website both state SEK150,-/day. I did not follow up on this until the next day as I arrived late in the evening and checked the listings after having checked in. The monetary difference is negligible, however this was frustrating to be presented with at the point of payment and not updated across the platforms this hotel advertises on. When I asked at the desk about it and showed the FD staff the hotels.com and English version of their site with the lower amount, I was given an apologetic look and the professional version of throwing one's hands up in helplessness. I don't expect grovelling nor immediate refunds (I have read r/TalesFromtheFrontDesk for long enough) but at least a mention that it will be sent up the chain of command would allay my feeling of being misled. Parking in any case is in an underground lot accessible via your hotel card key.

Breakfast was quite nice. The room is kept clean and tidy. The overall feeling is good.

Clean, compact & comfortable. Walkable distance from central train station. Down comforters, scenic view from our large window, large screen tv, clean bathroom with shower, free Wi-fi, self check-in (we didn’t have a reservation so we had to check-in with a staff person). We had a “Compact Double” Room for 1,689,00 SEK (about $156 USD) and it was worth it!

Great service and friendly staff

This hotel is located in Gamal Stan, rooms are nice, the shared toilets are clean and generally quiet for the night. However, if you would to check in after 6pm, there is no reception and no one will open the main door for you downstairs and the door to the reception.