Hotel berhampiran JURLIQUE, Suzhou

The hotel was lovey and within a 7 min walk to a metro station. Restaurants are a easy 20 mins walk away. The hotel is new so the amenities and the rooms were clean and orderly. The bathroom was clean with really good hot water. The receptionist Xioa Taozi and her colleagues were helpful and kind with inquiries during the stay. Would recommend the hotel to others!

A great hotel with a variety of options for breakfast. The double bed room was a great size for us with a good view. Plenty of options to eat with Incity Mall and a department store closeby and the Suzhou centre a decent walk away. You are in a fantastic location here if you want to visit the sights of the gardens and Tiger Hill.

It was another excellent stay. I got special discount for breakfast by Doris, Guest Services Manager, and extraordinary service from Jagger, Front Desk. All in all very good. looking forward to my next stay!

The room was very clean and well equipped with toiletries. The staff members were very friendly and patient. They also have a microwave that you can use to reheat your foods etc. Overall, my experience staying here was great. I am a foreigner and I would recommend this hotel to other foreigners. It's a great stay! 🌟

Standard service as expected from a mid range hotel. Everything was as described. We just needed a place to sleep as we had a night out and the room and service served it’s purpose.

Great staff, with little english they did their best to make you trust them and feel comfortable. Particularly Sky was our best adviser, he made the bookings for the gardens and museums, talking with the taxi drivers... Even checking my train tickets to be sure I am asking to go to the correct station... :))

酒店位置超級好！就在星海廣場地鐵站2號口邊上，距離金雞湖、東方之門步行可達距離。房間很整潔，衞生間乾濕分離，花灑水壓恰到好，下水也很快，有點潔癖的我，超級滿意！原本家人訂的房中秋假期第一天入住的，當時打算衹住一天，結果被13號超強颱風滯留了，多住了一晚。續住的手續相當簡單，經理貼心地為每位續住的客人儘量安排不換房間，還每房附送了一大包幹點，讓每位不能出門也不能叫外賣的住客吃上點心。太有愛了！酒店的特色項目深夜粥到，真的很周到，很暖心，很受住客歡迎，我們這次雖然沒有親自嘗試，但是每每看到其他住客吃得有滋有味，就想以後能再來，享受下這一特色服務，有約在先啦😀下圖還附上在酒店享用的早餐，點贊！

If you’re looking for a perfect 4 star venue in the city centre then look no further! This place is a good bargain all round the year and even in peak seasons. I am going to split my review into sections so bare with me. 1) Rooms: The outdated the rooms need a serious paint jobs and the couch is quite “scratchy” material wise. Despite the interior eye sore, the flats are quite cosy with everything you need. Scenery wise , those who aren’t afraid of heights request the balcony rooms ! Maybe they don’t have the views of the shanghai centre shopping mall but the evening breeze did put me to sleep like a baby! Also the television was well packed with nostalgic movies , I really enjoyed the entertainment. Although the TV volume doesn’t go too loud , I guess it’s good respect to the neighbors some of who are long term tenants. 2) Service: Impeccable. The people here, although clearly overworked are so nice! The housekeepers are all so wonderful ! They were the ones who let me come back to a clean flat everyday , really it was a piece of home with a whole lot of help! For shampoos and conditioners and shower gel you would need to let the front desk know you need it, so please keep that in mind! 3) Breakfast: Just enough for survival , I’m quite particular about my tastes in food where the buffet options were too less and unfortunately not too tasty. But I was able to survive…I really hope they can fix this though cause the place although cheaper than others isn’t exactly cheap as well. If you want a good breakfast spread , you will be left heavily disappointed. There’s a lot of cost cutting the hotel group has done and it’s obvious…I hope Ascott takes this into consideration cause it’s not good to have better hotels around the world but keep smaller cities forgotten and tightly budgeted!! Suzhou is quite expensive than other cities due to the constant influx of tourists. I don’t usually write much for my reviews but In this case I seem to care after seeing the overworked hotel staff and the poor conditions around them. Come on Ascott do better. I initially was tempted to give a 3/5 review stars but it’s the people that pushed it up.

The location is very good, you can get around with the bus or walk around to the town. The staff was very kind and helpful. Thank you to the Assistant Manager Ms Sima for helping me and assisting me throughout my stay at the hotel. I could also leave my luggage free of cost for 24h after check out and pick it up later. I really liked the staff but the room I got was smelly at first but Ms Sima changed it for me and was very helpful.

The room was nice and big but they didn’t provide me with bath towels on the first night just hand towels. The wall has few scratches and marks and the window was really difficult to close. A fine hotel, nothing special.