Terokai Ulasan Tetamu Hotel di Suzhou

Hotel Nikko Suzhou
4.7/54698 Ulasan
Daerah Baru Suzhou
Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)
Hotel Nikko Changshu
4.8/51230 Ulasan
New and clean hotel. It’s worthy the 5 star rating. The kids play area is very clean and nice quality. Beds and furniture are also great in the room. Personnel of the hotel are really nice. The breakfast menu is rich and the dinning environment is exquisite. I think it’s the best hotel in the area. We really enjoyed our stray!

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