Hotel berhampiran Inkerman Reserve, Sydney

This is an experience!!! The room was perfect and large and comfortable. We did animal view room with a great Koala just feet from us. So cool. The tour of the sanctuary was so fun and the perfect length in time. Having continual access to the zoo was great and we did sections a little at a time as we were coming and going. The breakfast was really nice for an included breakfast. The views are excellent. Utilizing the bus and ferry to go back and forth to Sydney was simple and easy. I don't know if we will make it back to Sydney, but if we do, we will absolutely be staying here again.

Pier One Sydney Harbour is a class on its own. Check-in was a breeze and our luggages were already in our room when we got there. We got the room with a view of the Sydney Harbour Bridge and it was fantastic. It wasn't a floor to ceiling window due to the design of the building, but it was still magical to see the bridge even from the king size bed. We slept and woke up to that view. The room was also spacious and could fit all three of our large, opened luggages, and had the nespresso machine, usual toiletries as well as robes and slippers. The bed and pillows were very comfortable and the room was spotless. Breakfast buffet was ample (although other hotels have more offerings during buffet breakfast) but just right for the price. The Rocks, Darling Harbour and Circular Quay are all walkable from the hotel which makes it a great base in Sydney. Pier One really made our Sydney stay more memorable.

Best view in the world , even better customer service and bar much more attentive really enjoy visiting here but feel this year it was even better just a great location , friendly staff from concierge through to the guys at the rear entrance just great

Had a wonderful stay here after a terrible experience at another place nearby. The hotel staff really go out of their way to assist you and make you feel welcome. The complimentary cocktail each evening was a real plus and we loved the rooftop pool overlooking the ocean beach.

Besides charging me $170 to use the TV in the conference room but then reducing the cost after I complained the Four seasons is always perfect. Proxy vut always well worth the cost when on a business trip. They have all the facilities and go beyond on service.

From the first steps in front door of hotel to reception area I felt welcome. This friendly welcoming professional attitude makes you feel like part of the hotel family quickly. My room was lovely and spacious. The bathroom was well equipped and the Dyptique products are tops. The observation lounge was comfortable and the drinks divine. Staff there is very capable. The spa pool and facilities excellent. I wanted to have the Sunday high tea and although the tearoom was full staff was able to arrange for me and my guests to enjoy it in the lounge. And it was perfect. Finally the ginger flower signature scent is relaxing and heightened my experience. I will always chose Langham first whenever I can.

I stayed at Crown Towers Perth in Sep 2022 and June 2023. I also stayed in Crown Towers Melbourne in Dec 2022. Thus, the next logical move is to stay in Crown Towers Sydney to complete my experience in staying at all 3 Crown Towers Hotel in Australia. I finally did that. Stayed at Crown Towers Sydney from 3 Nov to 8 Nov 2023. Today is 8 Nov 2023 and I will be checking out shortly. I stayed at an opera king room which has views of the Sydney Harbour Bridge and Sydney Opera House. The room was very well lit and nice. Just the appropriate size for a sole traveller. I also managed to try most of the restaurants in Crown Towers Sydney except Yoshii Omakase which is so hard to book and Silks. I did not managed to book Yoshii even when it opened for booking. Guess too many people booking. I tried Epicurean for breakfast, dinner at A’Mare, Nobu, Woodcut and Oncore by Clare Smyth. I did not try Silks since being an Asian Chinese, I normally do not eat Chinese food when I go holiday. Got to try other food instead. My favourite restaurant is undoubtedly Oncore where I ordered the 7 course seasonal tasting menu. Superb. Woodcut was also good where I ordered their sirloin steak. Nobu was also nice as it completed my tour of all 3 Nobu in Australia having previously eaten at Nobu Perth and Melbourne when I stayed at Crown Towers there. For Nobu , I ordered the X Haku Omakase which is 5 course. The star of the course was the lobster. Overall I have enjoyed my stay in here. As Sarah Brightman is coming to Sydney in Aug to Oct 2024, I have already booked my tickets to watch her performance at Sydney Opera House in Sep 2024 and also booked a 4 night stay at Crown Towers Sydney again. For the future, I do hope Crown Towers Sydney can have a Crystal Club for breakfast like what Perth and Melbourne has. Also, hope to see more shops/entertainment areas at Crown and also a provision/gift/snack shop here at Crown Towers Sydney.

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

I had booked two 3 BR suites. We have all stayed there before and enjoyed the location, size of the suites etc. However this time we had some serious concerns and none of the 10 people in my party are likely to stay there again. We arrived at 3 pm to check in – the advertised time. Our suites were not ready but we were told it would be 10 minutes until one of them was. It was almost an hour and a half! Then the second one was ready about another 20-30 minutes after that. This was completely unacceptable. We were given a key to the arrivals lounge and assured there would be tea, coffee etc available. It was a small room, with multiple groups squeezed in, and with no access to running water, so the coffee machine etc were not much use. The two units were OK, but very tired looking – especially the couches. For the price we paid, we expected better. There had been some mix up with my credit card when we checked in, and it turned out that I was charged twice for one room, and reception rang TWICE at around 10 pm to talk to me about it. Again, this was unacceptable.

The location of Mercure is very close to the Central Station, which is very suitable for families like us with elderly and children. The staff at reception is very nice and helpful. She suggested us to sign up as a member so we could park at a discounted rate of $45 a day (the original seems to be $49). We were charged $1 which seems to be a deposit when we registered Check-in there. There are swimming pool and fitness facilities on the 14th floor. During our stay, we called the reception for the services. The staff came to our room quickly to provide services. In addition, maybe we stayed during the Christmas period, there was a draw. Were were lucky to win the prize. My child was very happy to win a toy remote car, which added more joy. We had a good experience with our stay. The hotel staff we met there are very nice and helpfiul. If we go to Sydney again, we will consider Mercure again! 🙂🙂