Hotel berhampiran MacLaurin Hall (A14D), Sydney

Great place to stay. Staff were friendly and only too happy to help when required for any issues that presented themselves. Highly recommend staying there, good location. Restaurant has well priced meals, can charge back to room. Also has room service. Undercover car park is a bit tight when in big 4wds, good height clearance.

Very central and clean hotel. Whoever put the pictures on of the reception area looking untidy was really unfair as I never once witnessed any mess. The continental breakfast was really nice and the bed was so comfy. The only thing I'd have liked was a room with a view but other than that I couldn't fault the place and I don't think there's anywhere in Sydney where you'll find a cheaper hotel,

The room was clean and the building nice. Cleaning staff are doing their job well. Issues.... Room cards had to be recalibrated as they were for the wrong room on arrival so very lucky we weren't checking in late and getting cards from lock box. Balcony door couldn't be locked and no key to make it secure, in case you have curious children. Microwave had to be lifted over to sit on stove top as the cord didn't reach power point. Toaster is so old that most of the labelling on the front is missing. Radio & cd broken. There's no house keeping but it's inferred that you may receive supplies if needed. At $400 a night I was expecting a little more perfection. It took over 48 hrs for someone to respond, which is unacceptable, and at the same time telling me the balcony door could be locked. Wrong response! My son and I over 3 days continually tried to lock it and it simply 'DIDN'T'! If a guest wanted to they could've accessed it from apartments on the same level. JUST SAYING! It's rather condescending to imply that we were wrong. Then instead of offering to compensate this trip offered a 30% reduced rate for my next stay. Not good enough and I would've have considered a next time if my issues weren't ignored for two days and only after I sent another email outlying my complete dissatisfaction. Reading previous disgruntled guests reviews I'm not certain who the Hotel Manager is as there's three different people responding and stating they're the HM. Steve Huang Timo Lorenzen Shiva Sanjappa A Hotel needs one Manager! Hotel group such as 'Veriu' should listen to their guests, respond quickly and offer a solution that keeps everyone, particularly the guests, happy

The location of Mercure is very close to the Central Station, which is very suitable for families like us with elderly and children. The staff at reception is very nice and helpful. She suggested us to sign up as a member so we could park at a discounted rate of $45 a day (the original seems to be $49). We were charged $1 which seems to be a deposit when we registered Check-in there. There are swimming pool and fitness facilities on the 14th floor. During our stay, we called the reception for the services. The staff came to our room quickly to provide services. In addition, maybe we stayed during the Christmas period, there was a draw. Were were lucky to win the prize. My child was very happy to win a toy remote car, which added more joy. We had a good experience with our stay. The hotel staff we met there are very nice and helpfiul. If we go to Sydney again, we will consider Mercure again! 🙂🙂

I was attending Australian Fashion Week and was looking for somewhere to stay that would be comfortable. I was not looking for student type accommodation Adina was the closest to Cariageworks and really surprised me. I have never had someone take my bags to my room in Australia! I offered a tip and they wouldn’t accept. The room was immaculate, I felt I was the first person to use it. I found the room very quiet even though it overlooked the pool. I mentioned that I don’t drink water out of the tap and when I returned there were three tins of still water on the kitchen table. I can’t rate Adina highly enough. Congratulations I will be back !

I would highly recommend this Hotel - I have to travel to Sydney regularly for Business and its location near Central Station makes it an ideal hub. The staff are friendly and the management especially -Nick Thapa are responsive to any needs or concerns. Loved my stay and also enjoyed using Trip.com for the first time to book my stay.

Clean hostel with friendly staff. Rooms were spacious with large lockers for each occupant and personal plugs and bed side lights in a great position. Showers/toilets on each floor and I never had to wait to use them. Downside is that you can hear the music from their basement club even on the 6th floor until late into the night. Didn’t bother me as I was only there a few nights and I managed to get enough sleep. Kitchen is WAY too small for amount of guests in the hostel. The social events put on by the hostel were a good way to meet people as a solo female traveller.

I stayed at Crown Towers Perth in Sep 2022 and June 2023. I also stayed in Crown Towers Melbourne in Dec 2022. Thus, the next logical move is to stay in Crown Towers Sydney to complete my experience in staying at all 3 Crown Towers Hotel in Australia. I finally did that. Stayed at Crown Towers Sydney from 3 Nov to 8 Nov 2023. Today is 8 Nov 2023 and I will be checking out shortly. I stayed at an opera king room which has views of the Sydney Harbour Bridge and Sydney Opera House. The room was very well lit and nice. Just the appropriate size for a sole traveller. I also managed to try most of the restaurants in Crown Towers Sydney except Yoshii Omakase which is so hard to book and Silks. I did not managed to book Yoshii even when it opened for booking. Guess too many people booking. I tried Epicurean for breakfast, dinner at A’Mare, Nobu, Woodcut and Oncore by Clare Smyth. I did not try Silks since being an Asian Chinese, I normally do not eat Chinese food when I go holiday. Got to try other food instead. My favourite restaurant is undoubtedly Oncore where I ordered the 7 course seasonal tasting menu. Superb. Woodcut was also good where I ordered their sirloin steak. Nobu was also nice as it completed my tour of all 3 Nobu in Australia having previously eaten at Nobu Perth and Melbourne when I stayed at Crown Towers there. For Nobu , I ordered the X Haku Omakase which is 5 course. The star of the course was the lobster. Overall I have enjoyed my stay in here. As Sarah Brightman is coming to Sydney in Aug to Oct 2024, I have already booked my tickets to watch her performance at Sydney Opera House in Sep 2024 and also booked a 4 night stay at Crown Towers Sydney again. For the future, I do hope Crown Towers Sydney can have a Crystal Club for breakfast like what Perth and Melbourne has. Also, hope to see more shops/entertainment areas at Crown and also a provision/gift/snack shop here at Crown Towers Sydney.

Excellent location. Located right next to Circular Quay and The Rocks Market, and walking distance to the Opera House. Very good service but the interior is a bit old

Perfect location, transportation, restaurants in Chinatown and Haymarket.The hotel amenities are fantastic, staff are very friendly and the rooms are clean and tidy. Highly recommend.