Ulasan Fayzli GuestHouse

Jawapan daripada Pihak Penginapan: Dear Mariko. Thanks for you taking time to leave a review. We are glad you have enjoyed your stay!

Jawapan daripada Pihak Penginapan: Благодарим вас за ваш отзыв! Мы рады, что вам понравился ваш отдых у нас в отеле. Надеемся увидеть вас снова!

Jawapan daripada Pihak Penginapan: Спасибо за то, что нашли время поделиться своим положительным опытом пребывания в отеле. Мы очень рады, что Вам понравилось у нас остановиться, и что все Ваши запросы и пожелания были удовлетворены нашей командой. Наша цель - обеспечить каждого гостя комфортным и приятным пребыванием, и мы рады, что смогли оправдать Ваши ожидания.

Jawapan daripada Pihak Penginapan: Thank you for taking the time to leave a review about your recent stay at Fayzli Guesthouse. We are sorry to hear that your experience did not meet your expectations, and we appreciate your feedback on the inconveniences you encountered.Firstly, we would like to address the issue with the location. We apologize if there was any confusion about the distance from the airport to our guesthouse. As it clear from the map, the international airport is only 3-4 km away and it should not take more than 10 minutes to reach us. We do offer a free transfer service from the airport to our guesthouse, which you can book directly with us to ensure a hassle-free arrival.Regarding the street lights, we would like to clarify that this was beyond our control. The government recently made the decision to renovate the area, and unfortunately, this led to the temporary disruption of the street lights during your stay. We understand how important it is to have proper lighting, and we apologize for any inconvenience this may have caused.Lastly, we are sorry to hear that the cleanliness of the guesthouse did not meet your expectations. We take pride in maintaining a high standard of cleanliness, and we would like to assure you that this is not a common issue at our guesthouse. Nonetheless, we will take your feedback on board and work towards improving our cleaning standards to ensure that all our guests have a comfortable and enjoyable stay.Thank you once again for sharing your experience with us. We hope that you will consider staying with us again in the future so that we may have the opportunity to provide you with a more satisfactory stay.